I find it very unfair that they cancel your training and do not offer a refund or even try to rebook you. Communication could be much better. They should make sure customers are properly informed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took my CBT today for the first time with few problems! My instructor Dave was friendly and a very good teacher and almost all necessary equipment was provided. However he did have some small gaps in... See more
Company replied
I can't express how grateful I am to Kenny and Tracey at MotoPass. They turned my journey from a complete beginner to a confident rider with a full license into an amazing experience. Tracey's guida... See more
Company replied
Tracey and Paul were so patient and understanding of my reasons for wanting to take the CBT. In the space of a few hours they got this nervous non-rider, riding around without any problems. They were... See more
Company replied
Company details
Written by the company
Moto-Pass Motorcycle Training, raising the standard of motorcycle training. We are based in 2 locations Welling DA16 2PE and Sidcup DA15 9JQ. Book your CBT or CBT Renewal online at www.moto-pass.co.uk or call to book all other motorcycle courses on 07905377422.
Contact info
Harris Academy Falconwood, The Green, DA16 2PE, Welling, United Kingdom
- 07905377422
- motopassmt@btinternet.com
- www.moto-pass.co.uk
4.1
Great
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great day on my CBT course
I had a great day on my CBT course. Staff were very knowledgeable and friendly! Would highly recommend this course as I learned a lot especially about safety on the roads.
23 September 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Hi glad you enjoyed your training thank you for your review - stay safe!
Thank you Moto Pass!
Cannot recommend Moto Pass enough! I was not a confident rider and needed a second go at my CBT to get on the road but Tracey and the team (especially Dave Mills) helped me get there.
Everyone was very knowledgeable, friendly and had their students best interests at heart.
I'm looking forward to continuing my training with them.
23 September 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Ruby you worked hard and are now enjoying the results of your hard work - well done and stay safe!
100% recommended Motopass
Motopass is brilliant, they truly have your safety as a rider at heart. 100% recommended!
21 May 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Thank you for your review - safety is our reputation! CBT training is more enjoyable if the trainee feels confident and safe with a CBT Instructor - stay safe hope to see you again in the future!
Hands down one of the best places to do…
Hands down one of the best places to do your CBT 👌🏼
13 May 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Nathan thank you for your review! Looking forward to training you again. Stay safe!
Cbt and DAS .
Done my Cbt and now completed my DAS with Kenny/ Tracey and the team. Super professional and friendly. I can’t recommend enough.
Many Thanks again.
Regards,
Rob B.
25 April 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Rob thank you for your review - glad you enjoyed your training with us - stay safe!
10/10
Lovely staff, great environment. Couldn't rate them more highly. 10/10 would recommend to anyone! Really appreciated how comfortable the staff made us all feel. A good laugh whilst learning a fantastic new skill.
25 March 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Ru we enjoyed training you on your CBT. Thank you for your review; we are so glad you had a great day CBT training and learning a new skill.
Moto pass made me feel ready for the road
I had an absolutely amazing experience with Moto pass, every member of staff was so welcoming and friendly and down to earth that I didn’t feel any pressure,everything was very clear and if I had questions I was free to ask away no matter how small or silly the questions may have been they was always met with an honest answer and taken serious, the bike I used was rented from them and in top mechanical order and it was a lovely silver CG 125cc , I went out on my ride with a gentleman named Paul and he was fantastic and first class at getting me to understand things I wasn’t clear on and very friendly and reassuring and helped build my confidence with every second I was out on the live roads with real traffic, inside the classroom was relaxed too with access to refreshments such as teas and coffee, I arrived a little nervous as I’m sure most people reading this might be but within 1 minute of meeting the staff it had vanished and I felt totally comfortable in myself and the ability of the staff and instructors to get me safely on the road by the end of the day , I have already decided I will be going with Moto pass to secure further training and licensing for larger cc motorbike
Words can’t express how happy I was with my day at Moto pass and the outcome of their high quality training
I highly recommend checking them out
5 March 2023
Unprompted review
Reply from Moto-pass Motorcycle Training
Louis thank you for your incisive review its great to hear pupils have enjoyed their training. We try to keep the atmosphere light a friendly as we know how nervous trainees can be! We all enjoyed meeting you and I will pass your comments onto all the staff. We are looking forward to training you on the big bikes, kind regards Tracey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.