morplan Reviews 

6,792
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.

Rated 5 out of 5 stars

I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more

Company replied

Rated 5 out of 5 stars

I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more

Company replied

Rated 5 out of 5 stars

Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more

Company replied

Company details

  1. Wholesaler
  2. also in
  3. Department Store
  4. Equipment Supplier
  5. Store Equipment Supplier

Written by the company

Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(6,792)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

still havent received my order?

still havent received my order?

21 October 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are sorry that you had not received your order. We can see that the goods have now been delivered to you. Please accept our apologies for the delay. Kindest regards, Morplan Team

Rated 1 out of 5 stars

ordered and still waiting 10 days…

ordered and still waiting 10 days later, yawn, well I won't be ordering from them again,

1 November 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are sorry that you have experienced a delay with the delivery of your order. We can see that this has now been delivered. Kindest regards, Morplan Team

Rated 1 out of 5 stars

You ask for a review but no goods…

You ask for a review but no goods received

23 October 2024
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Reply from morplan

Thank you for leaving a review. We are sorry that you have not received your order. This item is currently out of stock. This would have been highlighted on our website at the time you placed your order. We are sorry for the delay. Kind regards, Morplan Team

Rated 5 out of 5 stars

Great item

Great item, arrived quickly. Highly recommend.

29 October 2024
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Reply from morplan

Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 5 out of 5 stars
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Reply from morplan

Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team

Rated 3 out of 5 stars

Good quality but the online service has faults

The online system didn't submit our order and we had to call to chase it.

1 November 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are sorry that you experienced a delay in receiving your order. Please do not hesitate to contact us if you require any additional information. Kind regards, Morplan Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy to use website and friendly customer service should you need assistance

28 October 2024
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Reply from morplan

Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 5 out of 5 stars

Jewellery busts

Great quality and fast arrival. Thank you Morplan!

31 October 2024
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Reply from morplan

Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 5 out of 5 stars

Delivery on time

Delivery on time
Super posters

31 October 2024
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Reply from morplan

Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team

Rated 5 out of 5 stars

Great company to deal with

On 2 occasions I’ve ordered displays units online only for them to be out of stock - Both times were refunded immediately. Then spoke with Ellie in the Bristol office who was amazing and suggested an alternative. Fast delivery and impressive display units. Will certainly use Morplan again but via the Bristol office.

31 October 2024
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Reply from morplan

Morplan would like to thank you for your review and shopping in our Bristol store! We look forward to your visit again soon! Many thanks, Morplan Team

Rated 5 out of 5 stars

Fab-U-Lous?

Am absolutely thrilled with this unit!
It looks far more expensive than it is and have had so many complaints on how it looks!
Simple to assemble (did it on my own) and took very little time to put together
Highly recommend

31 October 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are pleased to read that you are happy with the shelving unit you purchased. We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 4 out of 5 stars

Very easy to set up and convenient wire…

Very easy to set up and convenient wire basket. I bought two now

30 October 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are pleased to read that you are happy with the basket you purchased. We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 5 out of 5 stars

This company stocks a wide range of…

This company stocks a wide range of useful retailing equipment and supplies. They offer good value for money and provide an excellent service and prompt delivery.

1 November 2024
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Reply from morplan

We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered early, happy with products purchased.

29 October 2024
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Reply from morplan

Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team

Rated 5 out of 5 stars

Marvellous service

Marvellous service. And very helpful.

29 October 2024
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Reply from morplan

We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team

Rated 3 out of 5 stars

Has my delivery arrived

Has my delivery arrived? I'm yet to see it,

28 October 2024
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Reply from morplan

Thank you for taking the time to leave a review. We can confirm that your order was delivered on the 30th October at 11.41am. If you need any further information or help, please contact our Customer Service Team. Kindest regards, Morplan Team

Rated 5 out of 5 stars

Great service

Great service

27 October 2024
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Reply from morplan

Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team

Rated 1 out of 5 stars

Postage as much as item

Postage as much as item . Can't add to or cancel order 2 mins after ordering

27 October 2024
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Reply from morplan

Thank you for taking the time to leave a review. We are sorry that you were not able to amend your order after placing it. As your order was under £149, you were charged £ 7.95 for delivery. Our delivery charges are clearly shown on our website. Kindest regards, Morplan Team

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