Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
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I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7K reviews
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Hasn’t replied to negative reviews
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Bought some postal boxes from them
Bought some postal boxes from them, half of them had no creases in these flat packed items, so the boxes were a nightmare to fold and looked awful.
2 December 2024
Unprompted review
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you are not happy with the item received. If you contact our Customer Service team, they can assist you. If you experience any problems with your orders in the future, we have a dedicated team who can help you. Kindest regards, Morplan Team
Took a risk but all okay!!!
Took a risk due to size of item (stand for a mannequin). Two fittings provided and one fit! Very pleased!
28 November 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for taking the time to leave your feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
I thoroughly recommend Morplan.
Morplan has SO MANY items, large and small, for enhancing sales to customers. I did not need items for a shop but see-through stands to put notices in when I am facilitating a writing course called, 'Writing to Reveal'.
I looked around the whole shop anyway as it is so fascinating and then went to the section that I wished to purchase from. Just as I was about to go to the counter to ask a question, I was approached and asked if I needed any help. So, the owner seemed to 'intuit' when help was needed. I left the shop with exactly what I went in looking for. I was served courteously and politely, my name was on the computer from previous purchases, and I had a lovely conversation with the owner. I thoroughly recommend Morplan.
15 November 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in our London store! We look forward to your visit again soon! Many thanks, Morplan Team
Super helpful
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful - your kindness is appreciated. Thank you!
22 November 2024
Unprompted review
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Friendly efficient service.
Friendly efficient service.
Very obliging as usual whenever I visit the Birmingham branch.
Thanks again.
11 November 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in our Birmingham store! We look forward to your visit again soon! Many thanks, Morplan Team
Fantastic shop and service
Fantastic shop and service! The Christmas decorations are always incredible!!
13 November 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you are not happy with the item received. If you contact our Customer Service team, they can assist you. If you experience any problems with your orders in the future, we have a dedicated team who can help you. Kindest regards, Morplan Team
Really helpful staff.
13 November 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for taking the time to leave your feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
Friendly and helpful
Always get great service. Friendly and helpful. The Glasgow branch staff are top notch for sure.
8 November 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
You business has products that are not…
Your business has products that are not even available in other businesses.
Good job !! 👍
17 November 2024
Unprompted review
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
I received goods damaged and upon…
I received goods damaged and upon complaint, straight away replacement item was sent and old item collected immediately.
I am awaiting refund now.
15 November 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. As soon as the goods are back with us your refund will be issued. Many thanks, Morplan Team
I recently rented a garment steamer for…
I recently rented a garment steamer for a video shoot. Experienced staff guided me through the ordering process, the product arrived on time and was easy to assemble. A great experience all round.
8 November 2024
Unprompted review
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Great quick delivery
5 November 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
I love a real shop and real people!
6 November 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Good communication and swift delivery
5 November 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Quick delivery
5 November 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
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