I have ordered multiple times from Moon Aufio and never been disappointed. The representatives were great and each time helped me purchase items after asking questions when I wasn’t sure about exactl... See more
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Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Contact info
1157 Executive Circle, Suite 101, 27511, Cary, United States
- 9196495018
- sales@moon-audio.com
- www.moon-audio.com
Replied to 58% of negative reviews
Typically replies within 1 week
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Highly Recommend.
Prompt shipping, packaging useful and protective, my new mini-stereo system in my office sounds incredible thanks to the amazing quality of the Black Dragon cables. Life is too short to drink cheap beer or use cheap audio cables. Also, the availability of the extended lengths (6 ft for me) is a great feature.
Black Dragon USB Cable
I now know that after owning a fairly good 2-channel system for years that my USB cable was my weakest link in my chain. After purchasing the Black Dragon USB cable and after a few days listening, I've come to realize and experience a different tier of pleasure for the good! I would recommend this USB cable.
Prompt response & shipping
Promptly responded to my inquiry with detailed info and advice. Merchandise arrived safely packed.
Great 300b
Absolutely the best 300b s I have heard in my system. The music comes through with all its dynamics
Super fast shipping on my Hifiman…
super fast shipping on my Hifiman he1000’s. Also like the shipment protection even though it’s a paid service. The peace of mind is very nice to have. Couldn’t recommend them more. I will also note that I had a product question on something I never purchased from them and the wrote me back instantly. Excellent customer service.
Staff was helpful and responsive.
I was able to return cables for an upgrade. Every one was very helpful and responsive both on the phone and by email. You sent both items out very quick.
Fantastic
Prompt delivery, painless checkout process. The E3 is an amazing pair of headphones.
Fast shipping smooth transaction and…
Fast shipping smooth transaction and excellent product
Hard to find KR Audio 5U4G rectifier…
Hard to find KR Audio 5U4G rectifier tubes. Delivered earlier than expected. These tubes are expensive but are also very special. I've paired them with a Cayin HA-6A MK2 pre/head amp and the improvement is significant across the board.
Shipping and product were as promised
My Mojo2 came no problems, I would really like a dragon cable at some point but they are apparently making all of their money from them... I would also like to more curated bundles on a discount.
Great price on the unit I purchased
Great price on the unit I purchased. It was sent quickly and with good tracking.
I appreciate the information available on Moon-Audio website.
Great company not represented by clunky site
Moon is great, shipping is quick and service is awesome. Return customer for sure. Their website is lacking though. Seriously. Fire your web designer. Or send them to training to actually design an eCommerce site.
Searching brings a fly out that is not scrollable. The main page which turns to the background remains scrollable, but you cant see it lol. Then they have 15 different pop up, fly outs, and other crap that makes it annoying as hell to shop or browse.
If you're wanting people to spend LESS time on your site shopping, leave it as is.
They responded to the order quickly and…
They responded to the order quickly and within the week, I had well made, short cables.
avability of product,
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