If I could give 0 stars I would. Happily accepted deposits but when try to withdraw its impossible. Asked for verification documents well over a week ago and still "under review", customer service are... See more
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Į won from free spins 5 pounds į understand is wagering, o other games į won more then 400£ still wagering, and in The midle of game big bass bonanza my Bonus 400 pounds just gone. Ive tryed to sirt i... See more
Predatory practices. They let you sign up and bet, but then won't offer the sign up bonus, won't say exactly why. Will make an official complaint to the Gambling Commission. If you intend to blo... See more
I don't usually leave reviews, but after reading so many one-star reviews, I was honestly worried that I wouldn't get my money. I made a single deposit and, about 15 minutes later, I requested a... See more
Company details
Information provided by various external sources
Monster Casino is the Best Online Casino UK! Sign up & get £5 FREE BONUS - no deposit required. Play mobile casino games & online slots, anytime, anywhere!
Contact info
United Kingdom
- www.monstercasino.co.uk
You should know
No history of asking for reviews
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Not withdrawal money 3 days in site…
Not withdrawal money 3 days in site said one working day. I'm waiting money 3 days don't give any information. Customer service very disgusting personal.
What a con
What a con! They will send you promotions, but will find some reason not to pay you a bonus! I deposited and wagered £40 after receiving a promotion email and they told me I had deposited through the casino page and not the sports page, even though I had a bet on sports and used the bonus code given. DO NOT USE!!
They don't pay This is the worst betting house in the…
This is the worst betting house in the world! They don't pay your money, they keep denying the account verification documents to save time! They don't have money to pay you! Do not register in this betting house!
One star is too much for this company I…
One star is too much for this company I have given them proof of Id over and over again, my withdrawal has been pending for nearly 4 weeks now. They have no telephone number to contact they reply via email once every 3/4 days and just repeat the same stuff over and over again. The online chat is live bots and it’s mind numbing. They’ve had my latest id this week no response and proof of payment no response. 4 weeks I’ve never had an experience like this in my life
Į won from free spins 5 pounds į…
Į won from free spins 5 pounds į understand is wagering, o other games į won more then 400£ still wagering, and in The midle of game big bass bonanza my Bonus 400 pounds just gone. Ive tryed to sirt it out by life chat customer service usseles said iš 50 wagering į said į understand but where they gone this 400 bunus moneys, they just replyed gavę a goid day and closed our conversation!!!!!!! Bloody scamer never recomend enyone
Please please do not use this company
Please please do not use this company.
Over a week ago I tried to withdraw £2000, provided all documentation requested. They have now stopped answering to emails and even their complaints team will not answer. I have had to raise with resolver and now speaking with a lawyer to take legal action against them for theft. Please read all reviews and do not sign up
If I could give no stars I would
If I could give no stars I would absolute scam artists Do Not use this site they will hold your money ransom and the live "support" do absolutly nothing except copy and paste there scripts so they can't do anything
AVOID AT ALL COSTS IT WILL ROB YOU BLIND YOU BEEN WARNED
Avoid it
Avoid it. Dead spins on their slots. dont let you play live casino. Cant even deactivate account. Keep spamming shit offers even after opting out
AVOID SCAM !!!
AVOID SCAM !!!!
They take your deposit and don't honour the sign up free bets. Then they make it impossible to contact them. They did something to my account where i couldn't even withdraw my money. There was a pop up box that was asking me to confirm my profession that would appear whatever tab i clicked on and prevented me from withdrawing my own funds. This company is SCUM and are linked to other Indian scammers.
Still waiting to hear back from this…
Still waiting to hear back from this company about why they took my winnings back out of my bank account reversed the transaction my bank cant do anything about it due to visa regulations stay away from this scamming company theyve left me in overdraft due to this and ill be closing my bank account as i shouldnt have to pay back the mistake of the company and ill definstly be closing my monster casino account
Monster Casino SCAM
They scammed me I did a deposit of 76 euro’s and won 300. Now I have won 500 that is still in the account but Im not even gonne cash out Its a scam!! They just let my withdrawel dissapear and I received nothing in my bank account.
Worst site ever I have had more…
Worst site ever I have had more communication with my 6month year old daughter they said because I use d my partners bank card that I can’t withdraw my winning even tho I send a letter with confirmation that I can use card worst site. Do not use that’s why they are called monster.com rating of -1 star
Terrible site and terrible service
Terrible site and terrible service. Promise a sign up bonus which doesn’t materialise.
You cannot see your bets once they are…
You cannot see your bets once they are placed - useless site. The help centre service is pretty useless too.
Vex was extremely helpful I'm more than…
Vex was extremely helpful I'm more than happy with the service lots of fun 😁!!!!!
SCAM
Yeah. Guys. I can totally agree that this casino is garbage. I've lost thousands of pounds on this website site. I don't know a worst site then this. At first I thought it was just me. But seeing all the bad reviews I realised site is engaging in fraudulent activities. Scamming money out of people
My wits a scaminnings have gone missing sent…
My winnings have gone missing sent loads of emails with no joy now they have closed my account please do not use this or there sister sites its a scam
Scam casino, don't award sign up bonus
I signed up as a new customer after seeing the '£30 free sports bet' promotion on their main page after finding the site on a Google search. I deposited as per the promo and didn't receive the free bet... instead received free spins which have to be wagered (irrelevant anyway as I don't do slots). I contacted customer service and spoke to 'Simona' (in all likelihood not a real person) who (after waiting a very long time on the chat) said I didn't sign up through a valid link for the promo, and made no attempt to rectify the situation. I showed screenshots showing that I had, which she ignored and just kept trying to end the chat. So they advertised a sign up bonus which they don't award... a complete SCAM
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