Moneyback PPI (ceased trading 2019) 

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See what reviewers are saying

Rated 5 out of 5 stars

Another payout - not as big as the first but nevertheless very welcome. Waiting to hear about another 2! Not able to call directly to speak to anyone but if you e mail they come back to you very quic... See more

Rated 5 out of 5 stars

Like others, I assumed I had no PPI but my sister recommended this company . Filled the fairly simple forms in, not expecting much. The company has been persistent in pursuing my claim and I'm delig... See more

Rated 5 out of 5 stars

These people are incredible. They keep regularly in touch with updates, and they give advice on how to complete daunting looking questionnaires to the extent that they are almost holding your hand whi... See more

Rated 5 out of 5 stars

Excellent service. I found the process daunting at first because some of the information I had to supply was from many years ago. But they advised me at every step of the way and I'm delighted with th... See more

Company details

  1. Legal Services & Government

Written by the company

The PPI claims specialists


Contact info

All reviews

(637)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad news

Bad. Paid the fees in July and had constant phone calls and letters telling me to pay after. Phoned company explaining i had paid told everything was fine in December a letter arrived saying I was being taken to court for not paying fees!! Phone debt collection agency to explain I had paid the fees! Eventually I received an email from Moneyback PPI thanking me for my payment no apology for stress the letter/phone calls had caused.

8 December 2018
Unprompted review
Moneyback PPI (ceased trading 2019) logo

Reply from Moneyback PPI (ceased trading 2019)

Dear Sir / Madam

Thanks for taking the time to provide a feedback. We're sorry you have had a bad experience. Would it be possible to provide your reference number so that we can look into this please?

regards
Customer Services

Rated 5 out of 5 stars

do It now

Was dubious about attempting ppi but biting the bullet and going ahead with moneyback ppi , my doubts were overcome .
I was astonished at the amount of ppi they recovered for me
Thank you very much

7 December 2018
Unprompted review
Rated 5 out of 5 stars

Amazed

Comprehensive research and speed of results with, in my case, fantastic unexpected results.

7 December 2018
Unprompted review
Rated 5 out of 5 stars

What a fabulous company!

What a fabulous company. They are extremely professional, very friendly and they explain every step in detail with regular updates. I wouldn’t hesitate to highly recommend Moneyback PPI - they are excellent!

7 December 2018
Unprompted review
Rated 1 out of 5 stars

Poor experience have to do a lot of the…

❌Avoid ❌
Very Poor experience have to do a lot of the work yourself. Was pestered for payment but my claim had not been settled then was sent threatening letters for a debt recovery company which is part of the same company. A company I would not trust or recommend after paying the grand some of £36 pound I’m still having hassle.

3 December 2018
Unprompted review
Moneyback PPI (ceased trading 2019) logo

Reply from Moneyback PPI (ceased trading 2019)

Dear Mr Desmond

We are sorry to hear that you’re unhappy with our service as we strive to keep all of customers satisfied. We were informed by Santander that payment was made to your account on 8th August and this was communicated to you by email on the same day. The invoice subsequently went through our chaser cycles as payment was never received and is still outstanding.

regards
Customer Services

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