Moneyback PPI (ceased trading 2019) 

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See what reviewers are saying

Rated 5 out of 5 stars

Another payout - not as big as the first but nevertheless very welcome. Waiting to hear about another 2! Not able to call directly to speak to anyone but if you e mail they come back to you very quic... See more

Rated 5 out of 5 stars

Like others, I assumed I had no PPI but my sister recommended this company . Filled the fairly simple forms in, not expecting much. The company has been persistent in pursuing my claim and I'm delig... See more

Rated 5 out of 5 stars

These people are incredible. They keep regularly in touch with updates, and they give advice on how to complete daunting looking questionnaires to the extent that they are almost holding your hand whi... See more

Rated 5 out of 5 stars

Excellent service. I found the process daunting at first because some of the information I had to supply was from many years ago. But they advised me at every step of the way and I'm delighted with th... See more

Company details

  1. Legal Services & Government

Written by the company

The PPI claims specialists


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All reviews

(637)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent.

Excellent support and communication throughout the process. Very fair rates for the work undertaken by Moneyback PPI and the outcome. I was informed every step of the process via email and letter. Definitely would recommend.

11 January 2019
Unprompted review
Rated 5 out of 5 stars

Easy peasy

I couldn’t believe how easy my reclaim was.
I should have done this years ago.
No matter how little you think you may be due it is worth trying.
This company is excellent and they really do all the work.
I’m thrilled with my experience and would highly recommend.

11 January 2019
Unprompted review
Rated 5 out of 5 stars

HASSLE FREE

Dealing with this company has been hassle free. Clear communication, and correspondence from start to finish. Have recommended them to family and friends.

10 January 2019
Unprompted review
Rated 5 out of 5 stars

Great company

I was never hassled by their staff and I got money back I didn't know about. I would and have recommended this company to my friends.

9 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Every claim Moneyback PPI handled for me was managed professionally, and I was always kept up to date with the status of each claim. Fees are fair and I'm very happy overall with everything, especially the thousands of pounds they got back for me!

8 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have used Moneyback PPI to investigate a few PPI claims and have found them very professional and keep you updated every step of the way by email, I did have a reason to speak to them and had the same excellent customer service, would recommend them to anyone that is needing the same service

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service I was amazed at all the PPI they recovered for me.
Lots of forms to fill in and all the phone calls from the bank's asking questions. But it was nice to have a professional backup from Money back PPI with some banks making lame excuses that I should of known better. That their policy were the best and very good value.Not one bank ask any questions like they ask me about PPI and that it was optional.
Only one bank was gracious and paid up.
I appreciate what they did for me and recommend to all my family and friends

17 December 2018
Unprompted review
Rated 5 out of 5 stars

I am absolutely amazed that any more PPI was found …

I am absolutely amazed that any more PPI was found. I had aleady put a claim in a few years ago so was convinced there was nothing more due to me. Various firms contacted me with high rates being charged to do the investigation. When Moneyback PPI contacted me only charging a low rate I thought what have I got to loose. Amazingly, over 2 thousand pounds was found on credit cards I'd had over the years. I wouldn't have known where to start but with their investigation and straight forward guidance my claim has been successful. I am absolutely delighted and would recommend anyone to go this route before time runs out.

17 December 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. Consultants were friendly, competent and efficient throughout and kept me informed about every step.of the exercise. Thoroughly deserving of 5 stars - highly recommended.

10 December 2018
Unprompted review
Rated 5 out of 5 stars

Money Ppi were excellent

Money Ppi were excellent. They checked through our history and found Ppi,s that we didn’t know we had. We,ve had a few thousand refunded now which has been a massive help. My only criticism and it’s not their fault it’s our greedy government,s ,is that you pay tax on it which is pretty crap considering this is money you’ve already earned and paid tax and NI on as part of your normal outgoings . Anyways I recommend everyone check it out . Our friends pushed us to do this and if it wasn’t for them we would have missed out .so get checking people , these guys and girls can help.

10 December 2018
Unprompted review
Rated 5 out of 5 stars

The guys at MoneyBack PPI were just…

The guys at MoneyBack PPI were just great - they didn't pester us with phone calls, they answered my one and only question immediately and we got back thousands of pounds of PPI which to be honest I didn't realise I had paid nor expected to get back. Thank you

9 December 2018
Unprompted review
Rated 2 out of 5 stars

What was the benefit?

Keeping me updated was poor and despite using them to persue a claim I still had to do a lot of direct community to the bank and the ombudsman.

8 December 2018
Unprompted review

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