Momentum Warranties Reviews 

7,612
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,248 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the friendly and knowledgeable staff for providing clear information, excellent guidance, and patient support during vehicle and warranty renewals. Reviewers consistently highlight the exceptionally smooth, entirely hassle-free process, noting that company representatives are polite, professional, and always available to answer any questions. However, some customers also noted deep frustration regarding persistent communication attempts, excessive follow-up phone calls, and frustrating delays when processing necessary garage repairs. A small group of reviewers experienced specific issues regarding warranty coverage limitations, reporting difficulties with claim rejections and unexpected policy restrictions.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are consistently polite,... See more

Warranty

Reviewers mention ambiguous feedback about warranty, as experiences with the service vary significantly.... See more

Service

Clients share positive opinions on service, highlighting how easy and seamless it is to renew policies and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the overall process as... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service so far , got 6 months free from dealer, and great offer to extend at a good price. It remains to be seen how they perform should I need to claim, but I had a warranty with them some yea... See more

Company replied

Rated 5 out of 5 stars

Very professional. Really had a good experience with Van supermarket. Michael was brilliant, nothing was too much trouble, Bradley was equally brilliant. Set everything up for tax & registering us as... See more

Company replied

Rated 5 out of 5 stars

Spoke to Ross, very helpful and polite, would definitely recommend Momentum, for your warranty. Took out extended 12 month warranty. Very good price for my Newley purchased VWT6 Vivante Campervan.

Company replied

Rated 5 out of 5 stars

Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommen... See more

Company replied


Company details

  1. Auto Insurance Agency

Written by the company

Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(7,612)

1,193 reviews in the last 12 months

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Rated 5 out of 5 stars

Today my I received a call back from… Chris

Today my I received a call back from momentum warranty’s and was speaking with Chris, what a wonderful job he did very informative and answered any queries I had. He is an asset to your team very polite and brilliant at his job.

23 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Oliver,

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Steve

Steve
Easy straight forward and done within half hour

23 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Kevin,

Thank you for your excellent 5-star review.

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.

Regards, Momentum

Rated 5 out of 5 stars

Momentum warranties

An excellent product that came with the purchase of my second hand car from TSP motors. It seems to fit my needs although I’ve not used it yet.

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Mike,

We are delighted to hear that you are happy to have received your warranty with your vehicle and that it appears to meet your needs. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

We got a very good warranty

We got a very good warranty with our used car. Hope we don’t need to use it but it’s given us good peace of mind

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Sylvia,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are glad that it gives you a piece of mind. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Ross provided good customer service

Ross provided good customer service, listened to my feedback and addressed it, hence I continued with the service

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Colin,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Ross explained everything that I needed…

Ross explained everything that I needed to know and asked about

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Steve,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Chris was helpful and straightforward…

Chris was helpful and straightforward with the information needed. Excellent customer service

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Alan,

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Straight forward and easy.

Straight to the point, got it sorted quick and swiftly, thank you

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Bren,

At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Easy to use

Easy to use , just hope the cover is as easy as the app

22 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

We are delighted to hear that you found our process straightforward and easy to set up.

Thank you for your excellent review.

Regards, Momentum

Rated 1 out of 5 stars

Didn’t cover the whole bill

Didn’t cover the whole bill. And got told I would have the money back within 24 hours I have waited a week and still no money back

15 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi David,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Rated 5 out of 5 stars

Had a problem with setting up car…

Had a problem with setting up car recovery emailed and was fixed within the hour

20 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi June,

Thank you for your 5-star review.

We are thrilled to hear that you are happy with the warranty and the recovery applied to your vehicle. It is great to know that you are happy with the service that you received from us.

Regards, Momentum

Rated 5 out of 5 stars

No issue at all

No issue at all. Great straight forward and their app is very helpful

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Marc,

We are delighted to hear that you found our process straightforward and easy to set up.

Thank you for your excellent review.

Regards, Momentum

Rated 5 out of 5 stars

Extended warranty purchased

Good experience with Josh from Momentum.
No hard sell.
Explained just what I wanted to know - the benefits and how much it would cost.
All clearly explained, no hassle
would recommend

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Mark,

We are very pleased to hear that you had an excellent experience with us at Momentum. It is great to know that you found our process straightforward, quick and efficient. Josh will be delighted to receive your fantastic feedback on the service that he provided for you.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Very helpful

Very helpful, professional, many thanks

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Vasile,

Our helpful and friendly team at Momentum pride themselves on our customer services. We are very pleased to receive your positive feedback. It is great to know that you are happy with the service that you received, and that you found our process simple, easy and efficient.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Amazing service

From the moment I arrived, Cameron provided outstanding customer service and made the whole experience straightforward and enjoyable. He was professional, knowledgeable, and never once made me feel under pressure. He took the time to answer all of my questions, explained everything clearly, and made sure I was completely happy before completing the purchase.

I’m absolutely delighted with my Volkswagen Arteon. The car was presented in excellent condition, exactly as described, and it was clear that a lot of care had gone into preparing it. The entire buying process was smooth, transparent, and stress-free.

It’s refreshing to deal with someone who genuinely values their customers and takes pride in what they do. I wouldn’t hesitate to recommend Cameron and the team to anyone looking for a quality used car with first-class customer service.

10 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Anthony,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Just spoke with Josh fantastic bloke…

Just spoke with Josh fantastic bloke very helpfull.

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Stuart,

We are very pleased to hear that you had an excellent experience with us at Momentum. It is great to know that you found our process straightforward, quick and efficient. Josh will be delighted to receive your fantastic feedback on the service that he provided for you.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Excellent service

Excellent service. Great customer experience. Well done Chris and everyone

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Great service

Great service

17 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Muhammed,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Polite and not pushy salesman

Polite and not pushy salesman

15 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience from your selling dealer. It is wonderful to know that the process was smooth and enjoyable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Ross was very helpful

Ross was very helpful

14 July 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Paul,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

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