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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that were either damaged, defective, or not as described on the website, with some items even being different brands or models than ordered. People also faced significant issues with order fulfillment, including items not being dispatched, delayed deliveries, or orders being canceled without communication. The website itself was often criticized, with reviewers warning others to avoid transactions due to concerns about product authenticity and products not being sent after payment. The quality of products was a major concern, with some customers receiving items that were clearly faulty or of much lower quality than expected, such as wires that were not pure copper or microscopes that did not meet specifications. Conversely, a few other people also felt that the delivery service was good and that the company offered good products and offers, suggesting a mixed experience regarding delivery times and product availability.

What people talk about most

Product

Users consistently express dissatisfaction with the products received, citing issues such as non-delivery,... See more

Order

Clients share negative opinions on order, with many expressing extreme frustration due to significant delays,... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing concerns... See more

Quality

Customers had negative experiences with product quality, consistently reporting defective and poor-quality... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing significant frustration over... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bough a machine from the website, machine arrived with one part missing. On Complaint, Moglix emailed, not our responsibility, talk to manufacturer. ( There is no mention of any ph number pf manufac... See more

Rated 3 out of 5 stars

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

279 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Buy only if you don't find it Anywhere,Amazon's best.

A platform mostly for industrial products,but be very wary as it doesn't have a fair return policy. It will be written product is returnable and refundable but only on their conditions. They do not offer customers peace of mind . And if you try and return no matter what they will not accept it. One is left with wrong product. If you have to buy please bear in mind it won't qualify for return.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order for suture material…

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched!
Repeated calls to the customer care number go unanswered and even an email requesting an update on the dispatch date just comes with an apology and no information about the dispatch date!
Being in the medical profession it’s imperative to be delivered consumables on time and such unprofessional service is the last thing one would need.
Please avoid such websites for your peace of mind and smooth operations in your practice.
Dr.Anil da Silva, Goa

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not order or buy any product or…

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will never come to you.. It happened with us our Order I'd is 6755043 on 23 dec 2025 we ordered Grinder Mixer which got paid but never delivered.....they are not responding also if we contact them.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Moglix is a fraudulent website

Moglix is a fraudulent website. After taking money, they don't acknowledge or send the product. Please be careful to do any transactions on this website and warn your friends and family to not visit this website

4 December 2025
Unprompted review
Rated 3 out of 5 stars

I ordered knapsack sprayer

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was often because once i request to exchange they need 15 days to confirm my request and getting a month for the new one.

So moglix offers a quality product with affordable price. But the real problem is exchange or refund. So carefully check for return or exchange policy

25 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered wifi cctv camera which was…

I ordered wifi cctv camera which was damaged . No support from customer care for replacement and very rude also. Don't buy any products they send damaged products and asked us to contact the company to resolve the issue .

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Wast of money mogilx

I purchased a Student microscope total value was Rs.2578
and G Lab 100X OpticalsMicroscope Oil Immersion Lens,GUPTA29 of Rs 681/- from mogilx
But microscope is just like a toy lots of spot is there and so-called oilimmersion is not 100x it's only 45x.
I asked them for replacement but they try to avoid and they are not responding. Total wast of money.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Biggest Cheater website

Moglix is the biggest cheat I have ever come across . I ordered BG03 test strips. They sent some Beurer strips while invoice was of BG03
I tried to complain on WhatsApp but it said this product can bot be exchanged or returned
I called call centre. It takes 30-40 min to connect. Then representative said u received on 25 and complaining on 27. You should have unpacking video. How can we have unpacking video. We come to know that they sent different products only after unpacking.
Thereafter I called many times but no resolution.
I suggest nobody should deal with them. They cheat customers

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I am a seller on moglix last 1 year but…

I am a seller on moglix last 1 year but there is no progress in my account i allot a account manager but he is not responsive, i msg hi call me he always seen but not ans. there is no chance to grow because there is no responsible person or good communication team, also moglix does not provide dirrect comminication seller support regarding anything. I am trying to connect them, and account manager but as always there is no one so choose wisely your seller platform. Moglix is not a good platform rest up to you

1 January 2025
Unprompted review

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