Easy to navigate site, all options clearly laid out, competitive pricing. Phone arrived quickly. Wish the number could have been carried over a little quicker but still didn't take too long.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good price, initial purchase, delivery, and early setup were smooth and effortless. Setup and transfer to iDmobile was troublesome and slow. You can’t easily contact them by phone. My query wasn’t r... See more
Company replied
Good service from mobiles.co.uk, third time I have bought from them. Let down by DPD not delivering. Tried to deliver to the wrong address twice then it went back to the depot. No news for 2 days had... See more
Company replied
Excellent first class customer service from start to finish Timely helpful updates in real time re switch to old number after submitting PAC Prompt delivery of new SIM As retiree of BA many differ... See more
Company replied
Company details
Written by the company
At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or sim offer. Mobiles.co.uk are the longest running online mobile phone shop (launched in 1995) and we're here to stay. Everything about our business is tailored to our customers. From the different offers available on our phone contracts like our incredible cashback by redemption and automatic cashback deals. There's something for everyone, no matter what your price range. We pride ourselves on our speed of service and delivery, ensuring that every moment your spend with us is as easy and as smooth as possible. We are 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. Mobiles.co.uk is part of Currys Retail Limited.
Contact info
United Kingdom
- www.mobiles.co.uk
4.2
Great
21K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Good price and quick service app is…
Good price and quick service app is excellent.
1 August 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Competitive pricing, easy switching process
Website was very easy to navigate and very helpful for explaining the necessary steps for switching providers and retaining one’s number. Prices offered for new phones and contracts were very competitive. My new phone was delivered very quickly and the switch to IDmobile was seamless. I wish I’d switched sooner!
15 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Very simple and straightforward
Very simple and straightforward. No problems. Phone arrived quickly and delivered when promised
5 August 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Highly recommend
It was my mate recommended mobiles.co.uk. he has used for years. Hugely impressed with how easy and straightforward it was to buy and have my new S26 quickly delivered. Price was great too. Wpuld highly recommend based on my experience.
24 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Easy to navigate site
Easy to navigate site, all options clearly laid out, competitive pricing. Phone arrived quickly. Wish the number could have been carried over a little quicker but still didn't take too long.
17 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Fast service,credit to you guys
27 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
I've used mobiles.co.uk before and as…
I've used mobiles.co.uk before and as before it was an easy thing to do...
I found the phone I wanted and at great monthly cost...
A very reasonable amount of money upfront... got my new phone in a few days with no dramas...
Very happy with the service...
21 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Happy with my z fold 8 ultra purchase…
Happy with my z fold 8 ultra purchase turned up right on time
31 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Simple, efficient, flawless
Simple, efficient, flawless and the best contract phone price to be had anywhere. Thoroughly recommended.
6 August 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Great
Great price, best deal I could find on the internet and cheaper than buying the phone outright but having the benefit of unlimited data - what's not to like? Everything ran exactly to time in terms of purchase and delivery. Additional bundle now on its way following verification. All went brilliantly and would happily recommend to friends and family.
16 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
They were very helpful 😄
25 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Appalling Ordered my new oppo phone with a free…
Ordered my new oppo phone with a free package attached to claim from oppo. Contacted oppo to be told I'm not eligible, false advertising not impressed and won't buy from you again which is a shame being a new customer. Unable to claim my bundle of a watch, ear buds and charger package has advertised when I purchased my Oppo find from mobiles. Emailed Oppo with the information they needed and got a response saying I'm not eligible. Either way I've not received the offer you advertised so I'll be looking to return your phone.
20 July 2026
Unprompted review
Reply from Mobiles
Hello Andrew
Thank you for reaching out to us.
I’m sorry to hear about your experience relating to an Oppo promotion. I’d like to assist you today and look into a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
Kind regards
Chris | Mobiles.co.uk
I order my mobile and it arrived the…
I order my mobile and it arrived the next day, excellent service
17 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Fast and simple
I am wery happy with Mobiles. Communication the steps and process from finding right mobile contract, ordering it and get it set was really easy.
10 July 2026
Unprompted review
Reply from Mobiles
Thank you for taking the time to leave a review. We really do appreciate you sharing your positive experience.
If you would like to earn rewards for recommending us, simply visit this link https://www.mobiles.co.uk/refer-a-friend to sign up and earn up to £75* per referral.
Kind regards
Mobiles.co.uk
Phone number never swapped over
Phone number never swapped over . Had taken lots time talking to provider to get it sorted . Pick a deliver day and arrived on a. Different one luckily was home
30 July 2026
Unprompted review
Reply from Mobiles
Hello Fiona
Thank you for reaching out to us.
I’m sorry to hear about your experience, it sounds like we were having difficulties switching over your number. I’d like to assist you today and answer any questions you may have, however when leaving your review, you haven’t provided us with an Order ID or best contact number. I’ve sent you a message, could you kindly respond with your details so I can investigate the issues and get in touch with you.
Kind regards
Chris | Mobiles.co.uk
I have not made any mobile phone…
I have not made any mobile phone purchases from this company and have not even given consent to conclude a contract and I still receive emails with payments. It is all a scam
22 July 2026
Unprompted review
Reply from Mobiles
Hello Pavla
Thank you for reaching out to us.
I’m sorry to hear you’re receiving emails relating to a purchase you have not made. I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID or best contact number. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
Kind regards
Chris | Mobiles.co.uk
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