My mum brought a handset from Crawley county mall store but realised after 1 week the screen was too small as she has poor sight in one eye! We went into the store to see if there was any chance... See more
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Company details
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Mobile Bitz - The UK's Leading Mobile Phone Repair Specialists
Contact info
Unit 8, The Bridge Business Centre Bridge Road, Southall, UB2 4AY, London, United Kingdom
- 02088139930
- admin@mobilebitz.co.uk
- www.mobilebitz.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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Fantastic service when buying phone accessory
When I visited this store to buy a car mobile phone holder, the man serving was incredibly helpful and friendly.
He advised me on best option for holder, and when I mentioned that my phone case was a bit worn, he took a discount off for new phone case.
Also, when my friend mentioned he'd been having problems with charging portal on his phone, the lovely shop man cleaned it out with special tool. My friend's phone then charged fine, as all dust was out.
Amazing service!!
I would 100% recommend this store.
The gentleman serving could not be been more welcoming and helpful.
He made our day!
Personalised phone case
Had a personalised phone case done in Mobilebitz Bracknell, the young lady was so helpful and did exactly what id asked for. The service was efficient, professional and friendly. So happy with my phone cover i bought another phone sparkly charm x
Good experience to been here
Good experience to been here, costumer approach 10/10
Nice service always come back
The worker hamid is a very nice person…
The worker hamid is a very nice person and made the experience better
Got my protector for S26 Ultra
Got my protector for S26 Ultra. Fingerprint works smooth. Friendly staff + Excellent customer service 👍
Fantastic service during a desperate time of need
Fantastic service during a desperate time of need. Really friendly, helpful, and genuinely cares about customers. The quality of the products is great, and he went above and beyond to make sure I was looked after. I’ve now visited twice and received excellent service both times. Highly recommend to anyone needing mobile accessories or phone repairs.
Went to the to the stand in Bluewater
Went to the to the stand in Bluewater, excellent customer service Shoaib was brilliant efficient attended to us politely and got the job done in half an hour
Esh was such a great help fixing my…
Esh was such a great help fixing my screen protector and helping me pick a better case for my phone. Highly recommend these guys for great and fast service
Jahid provided excellent fast service…
Jahid provided excellent fast service for me when my iPhone screen broke. 10/10 would recommend
Great customer service
Great customer service! Staff are very friendly and helpful.
Had a great experience with mobilebitz
Had a great experience with mobilebitz. Customer service was excellent and very friendly. Would highly recommend their services
Lovely lady
The lovely lady at the Bracknell shop was wonderful. She wasn’t sure she could fix my phone, so I left the phone with her to see if she could, as it had important pictures on it that were irreplaceable. I went back to the shop a hour later and was met with a big smile on her face she had fixed it and all my pictures were restored. Absolutely delighted, she made my day.
Quick and fast if any troubles they…
Quick and fast if any troubles they email straight away first class service from these
Friendly quick service
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