MLW Removals Reviews 

246
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, helpfulness, and friendly nature of the staff, who are often described as hardworking and efficient. Many people appreciate the exceptional care taken with their belongings, ensuring a smooth and stress-free moving process from beginning to end, with services often going above and beyond expectations. The booking process is frequently mentioned as straightforward and easy, with people noting clear communication and responsiveness from the team. Reviewers also found the company to be very understanding and accommodating, even when faced with last-minute changes or delays. This comprehensive approach contributes to an overall positive and seamless user experience for customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as stress-free and easy... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent removal service from start to finish. They took control of everything and provided reassurance from booking through to boxes in all the correct rooms. Mitch was happy to answer all my questi... See more

Company replied

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Geoff and Byron helped us with our move, and they were absolutely fantastic from start to finish. Moving is usually incredibly overwhelming, without the stress of moving 2 houses into 1 on the... See more

Company replied

Rated 5 out of 5 stars

Alan and Delvin were amazing. We had a difficult load of silk screen printing equipment that was very cumbersome and not easy to handle. They approached the job with positivity and determination and s... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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4.9

All reviews

(246)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

The MLW team were amazing

The MLW team were amazing! Having never used movers before I wasn’t sure what to expect but they really did take care of everything. The whole process was so straight forward; getting a quote and booking couldn’t have been easier and the guys on the day were so helpful and efficient. Would definitely recommend and use again. Thanks for making one part of the moving process stress-free!

16 February 2026
Unprompted review
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Reply from MLW Removals

Hello Hannah

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

wonderful …

They have been wonderful from start to finish ..it was a difficult move personally and they were so super understanding.
Everything was packed wonderfully.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

They made the earth MOVE for us !

Not really one for giving reviews..particularly when the likes of Amazon etc allegedly bribe the reviewers…but in this case I’m driven to make an exception.
A traumatic 4 property chain lasting 6 months, completing Christmas week.(Dec 2025).
It was predicted to string out to New Year but last minute the chain all clicked. Our booked movers (major name) left us hanging then the day before moving day cancelled ! PANIC!
Ringing around 16 movers with no luck, we stumbled across MLW. MITCH WAS LIKE A BREATH OF FRESH AIR, made every effort to help
and tweaked existing schedule to squeeze us in !
The team were ABSOLUTELY FANTASTIC, polite, cheerfull, helpfull and couldn’t have done more - nothing was too much trouble. A (very) long winters day, dark and raining did not deter these guys.They smiled all the way through ! Every single item of our large, 3 bed house plus annex (with some very heavy lumps of furniture) was moved with care and respect. They waited patiently for the inevitable hand over delays and placed all items exactly where we requested.Absolutely nothing got lost, damaged or misplaced.
There was no endless pages of contract, no waiting fees or insurance waivers - just very rare good old fashioned customer service.One price quoted, no hidden rip offs.
On top of all this, MLW were over £2000 cheaper than the big name single truck company who wanted us to jump through endless hoops and pay 50% up front !
I CAN HAND ON HEART RECOMMEND MLW 101%…YOU REALLY WOULD BE MISSING A TRICK NOT USING THESE GUYS ….THEY TURNED A NIGHTMARE SITUATION INTO THE BEST CHRISTMAS PRESENT WE COULD HAVE HOPED FOR.
I have given Mitch full permission to pass on my email address for anyone to contact me to verify our TOTAL SATISFACTION…. my only regret is not being able to remember the names of the team. Thank you all so very much.
Tracy & Nigel Watchet/Somerset)

17 December 2025
Unprompted review
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Reply from MLW Removals

Wow thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Good Experience.. highly recommended

Matt and his team gave us a stress free moving day. Arrived on time and carried out the move in a very professional manner throughout the day. We would highly recommend these guys. Many thanks MLW Removals.🥂

16 December 2025
Unprompted review
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Reply from MLW Removals

Good evening Alan

Thank you very much for your kind words. All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

A delight from start to finish

Mitch came round to give us a quote and we got the instant feeling that he had respect for our belongings (especially a LOT of house plants!) which, along with the competitive price, gave us confidence to pick him.
His whole system of booking etc and communication was really easy to follow.

On the day of moving, four extremely friendly and strong lads - Geoff, Delvin, Alan, Byron - came round at the exact time we expected and got to work quickly! They were careful and respectful of our belongings, our dogs on the property, and our own disabilities. Importantly, as an autistic adult, they were patient with me asking questions about how it all worked and what to expect, from their experiences of moving days. I never felt ignored, unheard, unvalued through the moving day process.
The lads were nice and chirpy from 8am until 7pm despite the late key release, trying to make sure they could place everything exactly where we wanted it in the new house despite the dark sky and piles of boxes!

I highly recommend MLW Removals!

25 November 2025
Unprompted review
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Reply from MLW Removals

Thank you so so much for your kind words.

Rated 5 out of 5 stars

The whole team were very professional…

The whole team were very professional from the start. Being very responsive from the booking and providing a clear, competitive price. The guys on the day worked tirelessly, were polite and helpful and we felt our property was really in safe hands. Very high level of service and care taken throughout their work. Could not recommend enough

28 November 2025
Unprompted review
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Reply from MLW Removals

Hello Chris

Thank you so much for your kind words. Really means alot.

All the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

The team at MLW were brilliant

The team at MLW were brilliant! Moved everything efficiently and with care. I would 100% recommend!

26 November 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

We have recently used MLW to move us

We have recently used MLW to move us - The whole experience was a positive one from start to finish - great communication before the move day from Mitch - the 3 guys that moved us -Geoff, Alan and Delvin were polite, respectful and very hardworking- 100% recommended MLW for your move

4 November 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

Great communication start to finish and…

Great communication start to finish and we felt in safe hands with Mitch and his team Byron and Delvin. On the day they were very professional and efficient. Would recommend. Thanks guys 😎

27 October 2025
Unprompted review
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Reply from MLW Removals

Hello Sarah

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Amazing team at MLW

The guys from MLW were amazing today for my move. They had to do it all in a day which meant it was hard work from start to finish. They were there early and stayed late to unload everything due to delays in the chain. They were so patient and calm and loaded the vans to absolute max capacity with such care and attention to the valuable items! Lots of belongings were wrapped and protected and handled with great care. The team made it as stress free as possible for a move day. Thank you so much to all of you. You are a great team and I’m so grateful to you. I have no hesitation in recommending this company. And would absolutely use them again. Thank you.

21 October 2025
Unprompted review
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Reply from MLW Removals

Hello Tamara

Thank you so much for taking the time to write such a lovely review. We all wish you the best in your new home.

MLW TEAM

Rated 5 out of 5 stars

Stress free move.

Found this company from a reccomendation and would certainly recommend them to others.
They were hard working, friendly and nothing was too much trouble.
MLW removals are a great crew who deserve a successful future.
Many Thanks.

17 October 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

Fantastic and friendly removal company

Great removal company and would definitely recommend and would use again. We had great communication throughout and a really friendly and hardworking team, thank you to Geoff, Devlin and Byron for all your efforts on what was a very l ong day!

17 October 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! I wouldn’t hesitate to recommend MLW removals. Mitch was great in terms of
Communication and the guys that turned up were prompt (actually early), friendly and professional.

My move was pretty straightforward and everything went to plan, which was really great. I wanted to know that my move would be well handled and it was.

I would definitely use them, again.

2 October 2025
Unprompted review
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Reply from MLW Removals

Hello Nikki

Thank you very much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Excellent company all round

Great experience from the start, meeting Mitch and booking to the move day itself. Can’t fault the team on the day. Everything was carried out seamlessly and professionally. Would 110% recommend MLW. Thank you, you Alan and Delvin, you made what could have been a stressful day into an easy and enjoyable one.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant company

What a brilliant company. From getting a quote, to dealing with our move being delayed for so long, they have been very considerate and understanding. Our move (to storage) went smoothly, the 3 guys led by Alan, were all friendly, very polite and efficient.
I cannot rate MLW high enough. Will always get my recommendation.

27 September 2025
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.
MLW TEAM

Rated 5 out of 5 stars

From quotation to completion day Mitch…

From quotation to completion day Mitch and his team helped to take the stress out of moving day. Thank you all very much, I would highly recommend you to any of my friends.

15 September 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Highly recommend! Great service and brilliant team

Mitch, Geoff & Byron went out of their way to make this move as easy as possible.

From the minute I contacted Mitch, he was super helpful, flexible and easy to work with.

Geoff & Byron even helped move furniture that wasn't on the list! So, a massive shout out to them for going out of your way for a great service.

Will use again, highly recommend

19 August 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Amazing Removal Team

From start to finish of the whole moving process, the Team were Amazing. Would highly recommend them. They were kind, polite, hardworking. With their good sense of humour, they made the whole day stress free.
Thanks so much for all your help, from Esther & Mark WSM

9 August 2025
Unprompted review
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Reply from MLW Removals

Thank ypu very much for your kind words.

Rated 5 out of 5 stars

Removal day.

They arrived on time and were clean and tidy. They treated everything with great care and covered the delicate furniture etc with blankets. Proper covers for the TV and electrical items. Nothing was too much trouble. Great team thank you.

10 July 2025
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

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