What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more
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Review summary
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I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more
Company replied
I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more
It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more
Company details
Written by the company
Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.
Contact info
Fanatics International Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 330 053 6749
- customer.service@mlbshopeurope.com
- www.mlbshopeurope.com
4.3
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Good jersey disappointing customization
The jersey itself is as it was described and materials are high quality. I remained disappointed about the customization. A letter of the player and a number are affected by some "white scars" due to a poor customization process or an improper folding. I know I'm complaining about details but for the prize it costs I expect nothing less than perfection.
26 November 2025
Reply from MLB Shop Europe
Hello Alessandro, I am very sorry for any issues regarding the quality of the customized item that was purchased, and an email has been sent to you to further assist with this matter. Best regards, Shane
Best place to get authentic clothing from
Easy website to order from and real quality clothing. If you want legit authentic MLB clothing this is the best place to get it.
25 November 2025
Never received item
1 August 2025
Reply from MLB Shop Europe
Hello Craig,
I am terribly sorry to hear that your order was never received. This is not the experience we want for our Fans. I have reached out to you directly via email to better assist you, and I look forward to hearing back from you.
Sincerely, Crystal
damaged goods
Ordered a mug which arrived with the logo all scratched - not great quality.
6 November 2025
Reply from MLB Shop Europe
Hello, Thank you for your feedback! I will do everything I can to resolve this matter. I have reviewed your order and emailed you at the email address that was on the order to provide assistance. We sincerely apologize for any inconvenience and look forward to your response. Kind regards, Courtney
I love the merch!
I love the merch!
New to baseball and was enthralled by the whole post-season so just wanted to buy some memorabilia for such a special World Series.
26 November 2025
Received a used item
Received a used item, did contact customerservice but never got any reaction at All…
11 September 2025
Reply from MLB Shop Europe
Hello Patrick, I am very sorry for any issues you've gone through regarding the merchandise purchased, and I have sent you an email to further assist you with this. Best regards, Shane
Good quality and shipment as promised.
26 November 2025
Fast delivery Nice price
19 November 2025
Reply from MLB Shop Europe
Hello Ian, I am very sorry for any issues regarding the quantity of stock for certain products on our website, and an email has been sent to provide you further information regarding this concern. We look forward to speaking with you! Warm regards, Shane
Grate shop
Grate shop. 3 xl could do with being a tiny bit bigger but other thn brilliant
10 September 2025
Order delivered
Order delivered. Delivery to Germany can take longer time since shirts are delivered from US directly.
23 June 2025
Departing friend left in tears
*** our best friend is moving to New York ****
THIS IS UNFORTUNATELY THE ONLY HAPPY COMMENT I CAN SHARE WITH YOU.
We decided to buy him NYc yankees shirt as a farewell present because he’s a massive lad and it will make the NyC locals give him that Hawk Tuah.
We placed the order on the 4th July ( oh the irony ) for a delivery on 21st July, 2 weeks prior to his departure for a new life. On the 20th July we spoke to lovely customer service agent who said that we would receive a 50% discount if the shirt did not arrive tomorrow.
LIAR LIAR pants on fire, we received a 15% refund on 28th July…. STILL NO SIGN ON THE SHIRT.
We were then offered a 100% refund AND the shirt, if it did not not arrive prior to the 1st August departure.
LIAR LIAR.
No shirt.
Unhappy friend.
Friendship gone.
Game gone.
Woke company.
26 days of emotional damage and false promises.
STAY AWAY FROM THESE SCAMMERS
3 July 2025
Unprompted review
Reply from MLB Shop Europe
Hello Gregor, thank you for reaching out, and first and foremost we're truly sorry to hear about your experience. We understand how important this gift was for your friend’s farewell, and we sincerely regret the inconvenience and disappointment this situation has caused. We'd like to investigate this matter further and make things right. Unfortunately, we weren't provided with your order number, so we’re currently unable to look into the specific details of your case. At your earliest convenience, please contact us at customerfirst@fanatics.com with your order number, and we will be happy to further review this for you. Best regards, Adrianna
Didn't receive my order. Customer service is an evil joke No order received. Got an email saying "order delivered" by MLB and FedEx. Customer service is a chat, that is just a joke. 🤡
Didn't receive my order. Customer service is an evil joke
No order received. Got an email saying "order delivered" by MLB and FedEx. Customer service is a chat, that is just a joke. 🤡 You start chatting with the bot that will ask you your name, order details, say they'll look into it and.... Silence. For hours and hours. You can't close the cursed thing, cuz you'll have to start the process again. 🤡 I went through it over and over again, like in Kafka's "The Process". Makes zero sense, gives zero value. Just a mockery. Lost my money. It was. BD gift for my husband.
For fairness, this is the second time we are ordering from them. The first was totally fine.
And I have a full understanding of the fact that orders do get lost or mistakes happen. That's fine! But the customer service can really do better than that. Unacceptable. Gives a very Sammy vibe, though I know the company isn't a scam. When things go right, they are great. But as soon as you need a little help, you're screwed.
Of course I'll never order again. I'll order their items from trusted websites that have decent customer service. Never again I'll put myself through this stress.
27 June 2025
Unprompted review
Reply from MLB Shop Europe
Bonjour Solo Salon Supplies, merci de votre message. Je viens de lire votre demande. Je vous présente mes sincères excuses pour la non-réception du produit. Pour clarifier la situation, je vous ai envoyé un e-mail privé contenant quelques informations et un cadeau. J'espère que vous serez satisfait. J'attends votre réponse avec impatience, Bart.
Everything I ordered came in perfect…
Everything I ordered came in perfect condition & I received them quicker than expected
15 March 2025
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