MLB Shop Europe Reviews 

602
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast shipping times and the exceptional quality of the clothing items available on the website. Consumers also appreciate the competitive prices, noting that finding authentic merchandise is both straightforward and reliable. However, some reviewers were not happy with sizing inconsistencies, mentioning that garments sometimes did not match the advertised guide sizes. A few other people also felt that missing items from shipments and difficulties handling order returns caused unnecessary frustration. Shoppers noted that customer support could be slow when trying to resolve these specific order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrival, secure packaging, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are wonderful, flawless, and match... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting fast delivery times alongside missing... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fantastic sale... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more

Rated 4 out of 5 stars

I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more

Company replied

Rated 5 out of 5 stars

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more

Rated 5 out of 5 stars

It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more


Company details

  1. Sportswear Store

Written by the company

Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(602)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The MLB Europe shop only holds limited…

The MLB Europe shop only holds limited options, unless your favourite style of baseball top isn’t there the. You have to shop in the USA. The Europe version would be better if it had the same options as the US version

1 April 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Jason, I appreciate you taking the time to share your feedback. I understand your frustration with the limited selection available in the MLB Europe shop. We'll take your feedback into consideration. We constantly search for new items to grow our site, and we add merchandise all the time, so please check back regularly to see new listings. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

Rated 5 out of 5 stars

Always fantastic service

Always fantastic service. Prices are brilliant for the quality of items. I was just a little disappointed with the quality of the badges. They seemed a bit cheaply made but that's my only complaint. They always get delivered before expected.

22 April 2025
Rated 4 out of 5 stars

Unfortunately some items Lack…

Unfortunately some items Lack information in the Produktmaterial If you do not like Polyester clothes, you have to leave a lot of stuff unconsidered,as one Just dies mit know what it IS Made of.

24 April 2025
Rated 5 out of 5 stars

Very happy

I've ordered several times and have not been disappointed once.
Good prices especially on sale items, quick delivery, quality as expected.

8 February 2025
Rated 1 out of 5 stars

Avoid, not helpful don’t care

Sent to wrong address, no help in retrieving package, never got my money back.

8 February 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Ben! We understand your frustration with the delivery issue and the difficulty in retrieving your package. We sincerely apologize for the inconvenience this caused and the lack of support you experienced. I have contacted you via email to offer additional assistance. We always remain at your disposal. Sincerely, Joanna

Rated 2 out of 5 stars

The return policy was really terrible

The return policy was really terrible! Will not order again if the return policy doesnt change.
Zalando has a great and easy policy, you should copy them..

2 December 2024
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Timo! We understand your frustration with our return policy. We appreciate your feedback and will take it into consideration as we continue to improve our policies and procedures. We strive to provide our customers with a positive and seamless experience. I have contacted you via email to offer additional assistance. We always remain at your disposal. Sincerely, Joanna

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