Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
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About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
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Took weeks to arrive
Took weeks to arrive, contacted yourself and told it got mixed up by a courier and would be sent that day via expressed delivery, waited 4 days and still nothing so contacted again and that's when the product got dispatched

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Excellent service from Mitre for…
Excellent service from Mitre for goalkeeper gloves for training, swift delivery, good communications and gloves seem to be good quality, good payment options very pleased

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Ball was good but the name came off…
Ball was good but the name came off after a couple of days.

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The products came super fast and the…
The products came super fast and the communication from yourselves was very good

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Trusted Product & service
I order from Mitre often for my son's football practice as well as his team equipments. Always handled with efficiency & prompt manor, even I had issue with DPD delivery, they resolved very quickly. Quality of the products are without question, always top products in my opinion.

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Fast international delivery
I was surprised and pleased how fast the ball was delivered to me (I live in the US).
Great ball too.

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Very very slow with processing returns…
Very very slow with processing returns and a full refund plus postage costs occured. Tracking information shows it has been returned. Returns pre-printed is was not correct.

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Top company, but nothing is infallible.
I own 8 Mitre balls and rate the company and footballs very highly. Unfortunately this latest ball goes flat overnight. However Mitre have offered to replace the ball so I have to give them 5 stars.

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Quality football and fast delivery to…
Quality football and fast delivery to the USA. Very happy with the complete service provided.

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Fast dispatch, proper storage
Immediate dispatch and the ball was partially inflated, as it should be when stored. The ball itself, great as expected

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Great football
Great football, stays pumped up unlike a lot of other brand footballs.
Had a few mitre balls always best quality

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I had an issue with an item and the…
I had an issue with an item and the response was excellent. Speedy reply and a full replacement.

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Item shipped promptly and received…
Item shipped promptly and received internationally in 4 days. Excellent all round service

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