Mira Showers Reviews 

15,066
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff and professional engineers who always arrive promptly, explain repairs thoroughly, and leave work areas spotless. People note that the customer support team is extremely polite, highly responsive, and quick to schedule helpful home visits. Consumers highlight that the overall service is seamless, providing reassuring and effective solutions for faulty showers. Some reviewers were not happy with product durability, noting that specific parts or control units can fail after a short time of use. A few consumers also mentioned experiencing difficulties regarding warranty coverage and unexpected service charges.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and polite... See more

Service

Clients share positive opinions on service, highlighting prompt engineer visits and efficient repairs.... See more

Product

Consumers experience mixed results with product quality and performance. While many reviewers praise the... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting responsive and helpful... See more

Quality

Users describe ambiguous experiences regarding quality, as opinions are divided. Many consumers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Danny from Wakefield was lovely and fixed the problem with our shower very quickly. He took plenty of time to explain what the problem was and highlighted other issues relating the placement of valves... See more

Company replied

Rated 5 out of 5 stars

From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more

Company replied

Rated 5 out of 5 stars

Engineer Brian kept me up to date with arrival time. Shower unit checked, part replaced , shower tested and appeared fully operational. Engineer was respectful of property both inside and outside.... See more

Company replied

Rated 5 out of 5 stars

Had Daniel from Wakefield come round to fix our faulty shower, and he did a really good job. Everything was fixed and sorted very quickly, and he was professional, friendly and great customer servic... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Home Improvement Store
  3. Manufacturer

About Mira Showers

Written by the company

Written by the company

Why don't the people who make the showers, fit the showers? Now we do.
Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
Shower Replacement
Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
Shower Repair
Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.

Mira Showers

About Us:

At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.7

All reviews

(15,066)

2,961 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and highly recommended

The repair was visited by Engineer Paul J. He completed the repair very quickly and was incredibly kind, polite and friendly throughout.

We're very pleased with the excellent service. Would definitely recommend him and his work.

Thanks.

19 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Po, thank you for your kind feedback. We're delighted to hear that Paul J provided such a friendly, polite, and efficient service.

Rated 5 out of 5 stars

The engineer Peter arrived on time and…was professional, knowledgeable and helpful

The engineer Peter arrived on time and replaced the new on off switch. I found Peter very professional, knowledgeable and helpful. I would also like to add that I have spoken on the telephone to two ladies from the Mira call centre who were very knowledgeable and helpful.

19 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello William Elliott, thank you for your wonderful feedback. We're delighted to hear that Peter arrived on time and provided a professional, knowledgeable, and helpful service while resolving the issue. We're also pleased that your experience with our Customer Services team was equally positive. We'll be sure to pass your kind comments on to Peter and the team. Thank you for taking the time to share your experience, and for choosing Mira.

Rated 5 out of 5 stars

satisfied customer

Kyle attended promptly, having advised me of his expected arrival time beforehand, he quickly identified the issue and rectified it. Totally satisfied customer, well done Kyle!

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello SD, thank you for your wonderful feedback. It's great to hear that Kyle kept you updated on his arrival time and was able to identify and fix the issue so quickly. We'll be sure to share your comments.

Rated 5 out of 5 stars

Great customer service from Dale

A fantastic experience with Dale from Mira, who was really warm and understanding about our concerns for our shower unit and was really transparent with what he was replacing. As an added bonus, he did the job expertly and quickly, while providing some of the best customer experience I've ever received. Genuinely faultless.

19 August 2026
Unprompted review
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Reply from Mira Showers

Hello Matt. We're so pleased to hear about your fantastic experience with our engineer. It's wonderful to know that he was warm, understanding, and transparent about the work. We appreciate you sharing your positive feedback.

Rated 5 out of 5 stars

Great quick fix!

When I rung and explained the situation your help desk dealt with things very efficiently and gave me a date the engineer to visit.
James Young advised that he was on his way which was very helpful. He resolved the problem, explaining how he dealt with it and advised some useful information for managing the shower in very hot weather. Top Man!

19 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello David Mortimer. Thank you for your wonderful review! We're so pleased to hear that our help desk efficiently arranged an engineer's visit for you. It's fantastic that our engineer kept you informed, resolved the issue, and provided helpful advice for managing your shower in hot weather.

Rated 5 out of 5 stars

Thank you Courtney 5*

19 August 2026
Unprompted review
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Reply from Mira Showers

Hello Grace Rayment. We are so glad to hear you had such a positive experience with us. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

When Kyle the engineer came I was about…

When Kyle the engineer came I was about to cancel as I'd only got the notification the evening before of my time slot and my son was on nights. But Kyle came in, asked about tge problem and said he wouldn't make any noise, but he was sure he new what the problem was and could fix it in minutes, which he did. Very pleased.

12 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello. Thank you for your excellent review. We are delighted to hear that the engineer was able to quickly resolve the issue without causing any disturbance.

Rated 5 out of 5 stars

Shower issue

Danny from Wakefield came round to sort our shower issue. He instantly diagnosed the problem and sorted it straight away. Great service all round

19 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Jack. We are delighted to hear that the shower issue was diagnosed and sorted straight away. Thank you for your positive feedback and for sharing your experience.

Rated 5 out of 5 stars

Booked professional from Mira showers…

Booked professional from Mira showers as my shower was not stopping when prompted.Steve R came in promptly at the time advised.Check the shower,indicate what the problem might be and fixed the issue leaving everything behind as he found it.
Perfect service.
I will recommend.

19 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Katerina. We are so pleased to hear about your positive experience with our service. It's wonderful to know that our professional arrived promptly, identified the issue, and resolved it efficiently, leaving everything tidy. Thank you for your recommendation.

Rated 5 out of 5 stars

I purchased a mira shower for my dad we…

I purchased a mira shower for my dad we had an issue with it , I called Mira , we had an engineer booked in within 3 days , Kyle our engineer was absolutely amazing he was quick polite and extremely efficient and did the repair , he certainly new his job , this is why i always pick Mira showers for engineers like Kyle and a name you can trust , thank you Kyle x

17 August 2026
Unprompted review
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Reply from Mira Showers

Hello Jeanette. Thank you for your wonderful feedback. We're delighted to hear that our engineer provided such a professional, efficient, and quick service, resolving the issue with your father's shower. We appreciate your continued trust in our products and service.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Full explanation of protocol. Well executed in replacing old leaking shower. Kyle superb in undertaking the task at hand

14 August 2026
Unprompted review
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Reply from Mira Showers

Hello Dr Mohammed. Thank you for your fantastic review! We are so pleased to hear that your shower replacement was well-executed and that everything was explained clearly. We'll be sure to pass on your kind words to Kyle.

Rated 5 out of 5 stars

Efficient Shower Repair

Really helpful and friendly customer service on the phone (setting up the repair - Tatsy) and in person (during the repair - Danny from Wakefield). Repair was completely quickly. Was able to come a day early to complete the repair.

18 August 2026
Unprompted review
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Reply from Mira Showers

Hello Ian. We're so pleased to hear about your positive experience. It's wonderful that our team was helpful and that the repair was completed quickly, even a day early. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Excellent service from Mira engineer Danny

Very pleased with the service from Mira. The appointment was well organised and I received clear updates about when the engineer would arrive.

Danny, the Mira service engineer who attended, was excellent. He arrived within the arranged time, was polite, professional and very knowledgeable. He quickly identified the fault with our Mira electric shower, explained clearly what the problem was and what needed to be done, and carried out the repair efficiently.

He made sure everything was working properly before leaving and left the area clean and tidy. Excellent service from start to finish. I would definitely recommend Mira and, in particular, Danny for his professionalism and excellent workmanship.

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Erwin Ban. Thank you for taking the time to share your positive experience. We're delighted to hear that the appointment was well-organized and that you received clear updates. It's wonderful to know that our service engineer provided excellent, professional and knowledgeable service.

Rated 5 out of 5 stars

Phillip was fast

Phillip was fast, efficient and effective.

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Jamie. Thank you for taking the time to leave us this wonderful review. We are so pleased to hear that our service was fast, efficient, and effective.

Rated 5 out of 5 stars

Very quick service engineer come out…

Very quick service engineer come out very quickly his name was brian got everything sorted with my shower

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Tammy McKinlay. Thank you for taking the time to leave us this wonderful review. We are so pleased to hear that our service engineer was able to quickly resolve the issue with your shower.

Rated 5 out of 5 stars

I explained to Courtney what has been…

I explained to Courtney what has been happening with the shower and listening to me, he explained what the cause could be.
He then carried out a thorough examination of the shower, did tests and said he is going to change the vaulve, which he did. He carried out tests again and he also changed the hose and shower head.
I am pleased with the work done and the information he gave me.
Thank you Courtney for your patience, when the bathroom needed to be used by my elderly mother, my mother thanks you also.

14 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Sonia Airende. Hello. We are so pleased to hear that our engineer provided such thorough service, explaining the issue and resolving it effectively. It's wonderful to know you are happy with the work and the information provided, and we appreciate your kind words regarding his patience.

Rated 5 out of 5 stars

He is absolutely amazing Steve R…

He is absolutely amazing Steve R Wonderful engineer with amazing knowledge and mended it so quickly. So polite and professional

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello William Parkinson. Thank you for your fantastic review. We are delighted to hear that our engineer provided such a positive experience. It's great to know that he was polite, professional, and able to resolve the problem quickly and efficiently.

Rated 5 out of 5 stars

Very helpfull and friendly respectful…

Very helpfull and friendly respectful to our our property would recommend to any other customers

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Shirley Barnett. We are so pleased to hear about your positive experience with our service. Thank you for sharing your feedback and for your kind words!

Rated 5 out of 5 stars

Fast resolution & great customer service

Danny from Wakefield was lovely and fixed the problem with our shower very quickly. He took plenty of time to explain what the problem was and highlighted other issues relating the placement of valves close to our shower. He was extremely patient with my 3 year old little boy who was asking him lots of questions about what he way doing and why. Overall a very quick resolution and fantastic customer service.

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Miss Kathryn Brian. Thank you for your wonderful review. We are so pleased to hear about your positive experience and that the issue with the shower was resolved quickly. It's great to know our engineer was patient and explained everything clearly.

Rated 5 out of 5 stars

Great customer service and easy fix

Our Mira shower stopped working and was within its warranty. But we couldn't find the receipt.
Luckily, we have them all of the shower details and they were able to track it down with no receipt.
They sent an engineer out to look at it and he fixed it straight away.
Only took about 40 mins and was completely hassle free. Big thanks to Steve R.
Great customer service.

18 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Lizz, thank you for sharing your positive experience. We're so pleased we could locate your shower details and resolve the issue quickly. It's wonderful to hear that the repair was hassle-free and that Steve R provided great service.

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