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Mighty Campers Reviews 

445
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 408 reviews, reviewers had a great experience with this company. Customers frequently praise the staff members for being exceptionally friendly, helpful, and knowledgeable, ensuring that both pickup and drop-off procedures consistently run smoothly and efficiently. Many people also highlight that driving the campervans is an absolute breeze, making road trips remarkably comfortable, relaxing, and memorable across various destinations. However, some customers also noted minor issues with poor equipment, ongoing vehicle maintenance, or missing components such as bedding packs and water hoses. Reviewers additionally mentioned experiencing genuinely frustrating problems involving faulty water pumps, older vehicle conditions, or uncomfortable sleeping arrangements throughout their travels.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed experiences regarding the vehicle's overall... See more

Service

Customers had ambiguous experiences with service, noting both smooth pick-up processes and helpful front... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praised their campervans... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are friendly, helpful, and... See more

User experience

Users describe positive interactions with user experience, highlighting smooth pick-up and drop-off processes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Our road trip was great, the mechanic part of our campervan worked perfect during over than 7.000 km However the equipment it’s a little bit poor, even with the platinium option; 2 plates, 2 forks, 2... See more

Company replied

Rated 4 out of 5 stars

Didn't have camper chairs or booster seat ready on collection even though they were part of our package, but offered reimbursement of item purchased to compensate. Took over the hour to wait for colle... See more

Company replied

Rated 4 out of 5 stars

Upon arriving to pick up the camper, there were lots of staff members standing around and it took over 20 minutes before one of them came to check us in. Our camper was fine, although our friends wh... See more

Company replied

Rated 4 out of 5 stars

water tank and toilet still not very enough for 2 person, but anyway we understand that holiday park still very important for Motorhome trip, if can provide chopstick sure that will more great for asi... See more

Company replied



Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


Contact info


3.9

Great

TrustScore 4 out of 5

445 reviews

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3.9

All reviews

(445)

425 reviews in the last 12 months

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Rated 1 out of 5 stars

Front counter lady very helpful and the…

Front counter lady very helpful and the driver who picked us up was fantastic but the rest of the staff need to be more approachable, answer truthfully, customer service was poor. Van needs to be seriously looked at, so many issues internally. Would not hire anything from this company again

20 August 2026
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Reply from Mighty Campers

Hi Raymond, we’re truly sorry to hear about your experience at our branch and the attitude of some of our staff. This is not the level of service we strive to provide, and we understand how upsetting it can be to feel disrespected or dismissed. Your comments have been escalated to the appropriate management team for review.

Rated 5 out of 5 stars

It was Ok

The Lady at the counter was fantastic.We had a great experience, unfortunately the people we were travelling with were messed around & the wait time for their van was rather long.

1 August 2026
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Reply from Mighty Campers

Hi there, thank you for your kind words regarding our front counter crew at the branch. We are sorry to hear that your friends' experience at the branch was not as smooth as it should have been.

Rated 4 out of 5 stars

Great customer service

Great customer service. Thorough briefing w follow up info available. Great support when we had a problem. Thanks.

19 August 2026
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Reply from Mighty Campers

Hi Carolyn, thank you for your lovely review. We appreciate it!

Rated 4 out of 5 stars

We had a good experience overall and…

We had a good experience overall and really enjoyed our motorhome trip. The vehicle did the job and allowed us to have a great time travelling.

However, I think it’s important to mention that the motorhomes are quite old and have very high kilometres. The technology could definitely use an upgrade, particularly the GPS and radio system, which felt outdated and was not very reliable or user-friendly.

The staff and overall experience were good, but newer vehicles and an updated GPS/radio system would make a big difference. Despite these points, we still enjoyed our trip and appreciated the experience.

19 August 2026
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Reply from Mighty Campers

Thank you Oscar, we're glad to hear you enjoyed your motorhome trip and had a great time traveling with us. We appreciate your valuable feedback regarding the age of our vehicles and the technology, especially the GPS and radio system. We are continuously working to improve our fleet and onboard amenities to enhance our customers' experiences. Your comments will certainly be taken into consideration as we plan future upgrades.

Rated 2 out of 5 stars

Camper had an issue

Camper had an issue. Took most of my first day to rectify.
Had to empty all my belongings and shopping out of it and sit in the heat for 2 hours while I waited for a replacement camper.
Told by the manager I would receive a days hire in refund. Then I’m told on my return I couldn’t speak to the manager because everyone was busy.
Email received 3 days later saying I would receive $150 as an apology. Not good enough. I lost that in perishables

12 August 2026
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Reply from Mighty Campers

Hi Peter, thank you for your feedback. As mentioned in your correspondence with our branch, we appreciate your feedback and will look to continue to improve our guest experience in situations like these.

Rated 5 out of 5 stars

Don't book anywhere else but here!!

We absolutely loved travelling around New Zealand in this Motorhome...! We loved it sooooo much we are already planning our next adventure. I do want to personally thank the staff at Christchurch that we dealt with, they are all great people more than happy to help and have a chat ❤️ thank you again from the Sutherland family.

18 August 2026
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Reply from Mighty Campers

Hi David! Thank you for your very kind words for our Christchurch crew. We are so pleased that you had an amazing experience and we look forward to welcoming your family back again soon.

Rated 4 out of 5 stars

Great service at pickup and exceptional…

Great service at pickup and exceptional service Tazz when we dropped off the motor home. Tazz also took us through some other vehicles we will be looking to hire in the future.

10 August 2026
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Reply from Mighty Campers

Hi Richard, thank you for sharing your experience. We will pass your kind words on to Tazz and look forward to seeing which camper you choose for your next trip with us!

Rated 5 out of 5 stars

Very informative and easy to use…

Very informative and easy to use friendly staff quick pick up and drop off was fantastic 😊

10 August 2026
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Reply from Mighty Campers

We are so delighted to hear that you found our service informative and user-friendly. It's wonderful to know that our staff made your experience fantastic, from pick up to drop off!

Rated 1 out of 5 stars

We were knowingly given a camper with a…

We were knowingly given a camper with a damged toilet cartridge. We were completly unaware of the damage that was present as we did not see the cartridge at the time of pickup. After we had spent a night away and drove off the next day, The cartridge began to leak effluent all through the motorhome. We desperarly tried to contain the runoff using toilet paper and towels, but it was all too late. We stopped at our nearest Woolworths and purchased cleaning agents, paper towels, disinfectant and tried to clean the mess as best we could. Our camper now smelt of sewerage the whole trip. I made a report to Mighty Campers, and had to drive back to Cairns to have it replaced. We had 3 days of an unusable toilet and non stop sewerage smell in our camper. It was not a very pleasant trip.

10 August 2026
Rated 5 out of 5 stars

Great service

Great service, great staff, great vehicle

9 August 2026
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Reply from Mighty Campers

Thanks for your 5-star review, Sebastian!

Rated 5 out of 5 stars

First Campervan Experience

First time on campervan and the campervan has what we need to survive. Some bed like the overheard compartment quite cold during winter and the aircon wont reach the area. Lucky we brought our own small heater blanket to keep the person sleeping at the bed warm.

Staffs are friendly when we pick up and return the campervan. It make the experience more pleasant since we are first time doing this camper trip!

Although picking up the campervan is a bit off city, but it is on the way where we want to travel out. So, it is fine.

13 August 2026
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Reply from Mighty Campers

We're so glad to hear you had a pleasant first-time campervan experience and that our team made your pick-up and return smooth! We appreciate your feedback regarding the overhead compartment's temperature and will certainly consider it as we continually improve our fleet for winter comfort.

Rated 1 out of 5 stars

the car was not well maintenance

the car was not well maintenance, so the brake pad was thin and have warning signals, worry all the way.

14 August 2026
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Reply from Mighty Campers

Hello Angus, we are sorry to hear this was your experience. We take the safety of our guests extremely seriously and we regret to hear you were worried during your trip. I see from your booking that you have been in contact with our crew regarding this problem when you were on the road.

Rated 5 out of 5 stars

It was our first experience of hiring…

It was our first experience of hiring campervan and it was a choice too chosing the maui.we had a wonderful trip. There was few thing initially we have not understood but as we started trip and using the van later it become easy for to understand. And staff work very nice polite us to make us comfortable while board and when we drop the van quite great experience. Even we got free drop to airport.

12 August 2026
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Reply from Mighty Campers

Hi Namrataa, thank you for choosing us for your first campervan experience. We are so pleased you loved your holiday!

Rated 5 out of 5 stars

Great way to explore outback

Great way to explore outback. Good quality vehicle and value for money.

5 August 2026
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Reply from Mighty Campers

We are absolutely thrilled to hear you enjoyed exploring the outback with our vehicle. Thank you for your feedback.

Rated 4 out of 5 stars

Excellent, friendly customer service.

Booking online was very easy, during pickup there were a lot of people arriving for pickup at the same time so there was a significant wait - not sure if something could be added to either booking or follow up email to inform of number of bookings so you are aware.
Staff were fantastic, very friendly, helpful & knowledgeable which made everything easy after the wait.

3 August 2026
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Reply from Mighty Campers

We're glad you found our online booking easy and our staff fantastic! We appreciate your feedback regarding wait times during pickup and will consider how to better inform customers about busy periods to improve the experience.

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