Mercia Group Reviews 

1
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Another scam if this group with their…

Another scam of this group with their group company Wilmington PLC . Be aware of signing up any contract with Mercia they have hidden claims. Wilmington is asking to pay £508.93 with out us knowing it.
By the way Mercia web design has got bad services !!

1 April 2026
Unprompted review
Mercia Group logo

Reply from Mercia Group

Thank you for taking the time to leave feedback. We're sorry to hear about your experience. This is clearly not the standard we hold ourselves to, and we take concerns like yours seriously.

We'd like to look into this properly and understand exactly what's happened. Please contact us directly at clientservices@mercia-group.com or call us on 0330 058 7141 so we can review your account and resolve this as quickly as possible.

We're committed to being transparent with every customer, and we would like to investigate.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look