Service was good, but you won't get out of contract without being bitten, check small print very carefully also handepay are run by the same people, same address. Relentless in these difficult times,... See more
Company replied
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See what reviewers are saying
Trustpilot reviews Thanks for your review! Merchant One Your review is pending.Read more Alireza Samani 4 reviews GB Rated 1 out of 5 stars Worst company i ever had experience… Wo... See more
Customer of 5 years and They force you into paying for an extra YEAR after your agreement ends and then add additional fees on. Corrupt, horrid company. SQUARE have more modern equipments, next day p... See more
One star is too much. Cancelled my terminal with handepay 13/9/24 notice given to merchant rentals by handepay at the same time. Was told by handepay merchant rentals would send return addre... See more
Company details
Information provided by various external sources
We offer a range of tailor-made payment terminal asset finance solutions to support your business needs.
Contact info
Westway Park, Galway Crescent, WA11 0GR, Haydock, United Kingdom
- 01942 407980
- info@merchantrentals.co.uk
- www.merchantrentals.co.uk
1.2
Bad
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great help with everything we had to do…
Great help with everything we had to do and soled our problem in a respected manner and we are very happy with your costomers services.
21 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Ian, thank you for your 5* review! We are so pleased that you're happy with everything. If there is anything else we can do for you, please get in touch!
Great Service
Fast, efficient and good follow up to make sure everything OK
20 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Paul, thank you for your 5* review! We are so please that you're happy with our service!
New PDQ's
Very efficient in helping get my new PDQ's ordered and it was a very fast turnaround
19 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Bex, thank you for your 5* review! We are so pleased that you're happy with the turnaround time and that you found us very efficient. If there is anything else you need, please get in touch!
Reply from Merchant Rentals
Hi Iain, thank you for your 5* review!
Easy to talk too and solution sorted…
Easy to talk too and solution sorted within minutes
15 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Anne, thank you for your 5* review!
Terminal Upgrade
We have recently upgraded our Terminal and cannot fault the excellent service provided by Jordan Corcoran, who was efficient, helpful and quick to facilitate or requirements. Very easily contacted and very polite
15 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Angela, thank you for your 5* review! We are so happy that you're pleased with the service Jordan has provided. We will be sure to pass your lovely feedback onto him. If you need anything else, please get in touch!
Good service
15 November 2019
Unprompted review
Reply from Merchant Rentals
Hi James, thank you for your 5* review!
Reply from Merchant Rentals
Hi Tim, thank you for your 5* review!
Really impressive support
Really impressive support. Pat was extremely helpful in going through our possible options as we were looking add to our current arrangements. Patient, thorough, efficient and very professional.
5 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Charlie, thank you for your 5* review! We are thrilled that you're happy with the service that Pat has provided. We will pass your lovely feedback onto her, and if there is anything else we can help with, please get in touch!
Jordan was very helpful
Jordan was very helpful. We rely on our card reader to take payments on a daily basis. We have been offered an upgrade, and Jordan has arranged for this to be delivered next day! Excellent customer service.
4 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Tracy, thank you for your 5* review! We are so pleased that you're happy with the service that Jordan has provided. We will pass your lovely feedback onto him, and if there is anything else we can help with, please get in touch!
Immediate response to request for…
Immediate response to request for information and help.
4 November 2019
Unprompted review
Reply from Merchant Rentals
Hi Chris, thank you for your 5* review! If there is anything else we can help you with, please get in touch!
Reply from Merchant Rentals
Hi Neil, thank you for your 5* review! We will pass your feedback onto him. If there is anything else you need, please get in touch!
Great to deal with
The staff I dealt with, Hannah and Stuart were very helpful and provided full explanations of the process. They advised on what was best for the business in changing contracts and liaised with other departments to provide the best outcome. A really good team to deal with.
28 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Anthony, thank you for your 5* review! We are so pleased that you're happy with Hannah and Stuart's services, and that we were able to find the best outcome for your business. If there is anything else you need, please get in touch!
STUART FINNIE
We are a large company and use Merchant Rentals a lot and have used for some years now.
I mainly deal with Stuart Finnie at Merchant Rentals and nothing is never too much trouble, very helpful and efficient. His response is immediate and everything is done to a very professional high standard.
I would recommend using Merchant Rentals as I can not give any negative feedback about my experience as a customer.
25 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Vicky, thank you for your 5* review! We are delighted that you're happy with the level of service Stuart has provided over the years and it's great to hear you would recommend us to other businesses.
Fantastic service
Patricia Elias at Merchant Rentals has been incredibly helpful, not only efficient but patient, pleasant and friendly. A pleasure to do business with. Many thanks for making my experience as straight forward as possible.
24 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Vicki, thank you for your 5* review! We are thrilled that you're happy with the level of service Pat has provided. We will be sure to pass your lovely feedback onto her!
Everything was clear and precise.
Everything was clear and precise.
Goods arrived promptly.
Good friendly service.
24 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Shirley, thank you for your 5* review! We are so pleased that you're happy with the service you have received. If you need anything else, please get in touch!
Excellent service all round
23 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Minesh, thank you for your 5* review!
Reply from Merchant Rentals
Hi Charlotte, thank you for your 5* review! We are so pleased you're happy with our great customer service. If you need anything else, please get in touch!
Patricia was a great help and made the…
Patricia was a great help and made the process very easy
14 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Lee, thank you for your 5* review! We are pleased that you found Pat a great help and that she made the process very easy for you. We will pass your feedback onto her, and if there anything else you need, please get in touch!
I only really deal with Julie Frost…
I only really deal with Julie Frost however she is always most helpful and willing to help. She has ensured that I have received a great service every time we order a new PDQ machine. Always most helpful :) Thanks
11 October 2019
Unprompted review
Reply from Merchant Rentals
Hi Louise, thank you for your 5* review! We are thrilled to know that you're happy with the service Julie has provided. We will be sure to pass your lovely feedback onto her!
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