mendmyi  Reviews 

609
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.

Company replied

Rated 5 out of 5 stars

Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice. Thank you.

Company replied

Rated 5 out of 5 stars

mendmyi took delivery of our 'dead' iPhone 6, analysed the problem and communicated with us by very informative pdf documents. The problem turned out to be a faulty logic board, which they repaired pr... See more

Rated 5 out of 5 stars

Very impressed with the overall Service and time it took to repair 2 of our Iphones. Both were collected and returned within 3 days, came back as good as new. They also provide an in depth analysis re... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Computer Repair Service

About mendmyi

Written by the company

We are leading in the way in mobile device repairs worldwide in technical ability and customer service. We have repaired thousands of devices over the years. Our experience means that we know what people want and that is what we deliver.
You may have seen us on the Gadget Show or at Gadget Show Live. We are also the home of the Colour Lab for the iPhone and iPad which has turned many a boring stock device into a unique, colourful masterpiece including world famous Stephen Fry, UK music artist Jme, the Gadget Show legend Jason Bradbury and many many more!

Contact info

5.0

Excellent

TrustScore 5 out of 5

609 reviews

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No recent history of asking for reviews

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5.0

All reviews

(609)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Friendly staff. Found the problem with my laptop, replaced the backlight and everything is working great. Thank you

4 July 2026
Unprompted review
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Reply from mendmyi

Thanks for this, Lyn, really pleased we could track down the backlight fault and get your laptop working properly again. It's good to know the team looked after you. If a phone or tablet ever plays up too, you know where we are. - The mendmyi team

Rated 5 out of 5 stars

Friendly attentive staff

Friendly attentive staff, who listened well to the situation regarding my broken phone, and was able to provide sound support and advice.
Thank you.

26 June 2026
Unprompted review
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Reply from mendmyi

Thank you, Ann, it's really kind of you to say. Glad the team could listen and give you the right support and advice with your broken phone, and that you felt looked after. We're here whenever you need us again. - The mendmyi team

Rated 5 out of 5 stars

Had to take my son’s iPhone in for a…

Had to take my son’s iPhone in for a repair. Was fitted with a new battery within an hour and screen sorted where battery had swollen. Excellent service and would definitely recommend.

15 June 2026
Unprompted review
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Reply from mendmyi

Thanks Donna, glad we could sort your son's iPhone with a new battery and put the screen right after the swelling. Appreciate the recommendation - see you next time.

Rated 5 out of 5 stars

Great service at Mendmyi

Great service at Mendmyi. They were able to fix my laptop screen at a reasonable price, and very quickly too. Thank you.

30 May 2026
Unprompted review
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Reply from mendmyi

Thanks Angela, much appreciated. Glad we could get your laptop screen repaired and you back up and running - it's not just phones we fix, so we're always happy to help with laptops too. We're here whenever you need us again. - The mendmyi team

Rated 5 out of 5 stars

Fantastic service

14 May 2026
Unprompted review
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Reply from mendmyi

Thanks Tracy, really glad you were happy - see you next time! - The mendmyi team

Rated 5 out of 5 stars

Great service

Great service! Very friendly local business! Used the shop several times for different things always quick and efficient and fairly priced

11 May 2026
Unprompted review
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Reply from mendmyi

Thanks Julie, lovely to be your local go-to for all sorts! Really appreciate you coming back time and again - see you next time. - The mendmyi team

Rated 5 out of 5 stars

Very personal service and extremely…

Very personal service and extremely knowledgeable.
I have made many visits for help and he has been very accommodating.
I thoroughly recommend Fin for his interest in his customers and their issues.
Special private independent company. 👍👍👍👍👍

2 May 2026
Unprompted review
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Reply from mendmyi

Thanks Tony, Fin will be delighted to read this! Being a small independent lets us give that personal service, and it means a lot that you keep coming back. - The mendmyi team

Rated 5 out of 5 stars

A first class service

A first class service for the third time. I’m glad to see the warranty has been extended to 12 months. Excellent

24 April 2026
Unprompted review
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Reply from mendmyi

Thanks Deborah, lovely to see you back for a third time! Glad the 12-month warranty gives you extra peace of mind - we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

Was recommended

Was recommended
Dropped phone and replaced screen promptly
Super service

10 April 2026
Unprompted review
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Reply from mendmyi

Thanks Graham, glad we could get your phone screen replaced and sorted. Lovely that we came recommended - see you next time. - The mendmyi team

Rated 5 out of 5 stars

Excellent all round

Great service, everything explained, professional job. Very grateful and would highly recommend. No more back of vape shops for me!

15 April 2026
Unprompted review
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Reply from mendmyi

Thanks Sarah, this really made us smile. Glad we could do the job properly and talk you through everything - you'll always get a professional repair and honest answers with us, no dodgy back rooms in sight! Thank you for the recommendation, and we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

Popped in to see if worth fixing my…

Popped in to see if worth fixing my mobile. Was very helpful in weighing up if it was worth it or not. As it wasn’t, I just enquired if he had a phone I was looking for. Turned out although they wouldn’t normally of had one, as new out. He did as someone else wanted to change to a larger version. So with in a few hours I had a new phone, which saved me £200 and stopped me wasting any further money on my old phone. Very helpful and informative. Switched cable for one suitable for my set up and put a screen cover on for me at no charge. Wouldn’t hesitate to use again.

9 April 2026
Unprompted review
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Reply from mendmyi

Thanks so much, Alan, this made our day to read. Sometimes the honest answer is that a repair just isn't worth it, and we'd always rather tell you that than take your money, so we're really glad we could then track down the phone you were after and get you set up with it. Little touches like sorting the right cable and popping a screen cover on are just part of looking after you. Thank you, and we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

Excellent service

Excellent service. They had my daughter’s headphones and unfortunately were not able to fix them so they didn’t charge me even though they had ordered the part and done the work. Honest, friendly service - would highly recommend

6 April 2026
Unprompted review
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Reply from mendmyi

Thank you Susan, that's so kind. Sorry we couldn't fix your daughter's headphones. Glad you found us honest and friendly - thanks for the recommendation. - The mendmyi team

Rated 5 out of 5 stars

Really helpful

Really helpful, easy to talk to and got the repair done quickly. Great service. Can recommend highly to non-techy people like myself.

30 March 2026
Unprompted review
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Reply from mendmyi

Thank you, that's great to hear. Glad we could get your repair sorted and explain everything in plain English, as making things easy for less techy folks is something we really care about. Thanks for the recommendation, and we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

Such an easy and convenient purchase

Such an easy and convenient purchase. Helpful and informative staff. Kept me informed and flexible with collection. Really pleased with my purchase and so glad not to have to traipse into a city!

23 March 2026
Unprompted review
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Reply from mendmyi

Thank you, Emily, that's lovely to hear. So glad you're happy with your new device, and that we could sort collection to suit you - and you're right, there's no need to traipse into a city when we're right on your doorstep. Enjoy it, and we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

I needed a Windows 11 reinstall…

I needed a Windows 11 reinstall quickly, no worries, would definitely recommend

5 February 2026
Unprompted review
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Reply from mendmyi

Thanks Raymond, much appreciated. Glad we could get your Windows 11 reinstall sorted and you back up and running, and it's not just phones we help with, so we're always happy to take on computer jobs too. Thanks for the recommendation, and we're here whenever you need us. - The mendmyi team

Rated 5 out of 5 stars

Simple to book

Simple to book, exceptional service and kept informed throughout.

29 January 2026
Unprompted review
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Reply from mendmyi

Thank you, Graham, we really appreciate this. Glad you found booking in nice and easy and that we kept you in the loop throughout, that's exactly how we like to do things. We're here whenever you need us again. - The mendmyi team

Rated 5 out of 5 stars

I needed help with wiping my old iPad…

I needed help with wiping my old iPad and setting up my new one. Fin was so knowledgeable and gave an excellent service. I would recommend him and the company to anyone. A grateful customer.

28 January 2026
Unprompted review
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Reply from mendmyi

Thank you, Janet, that's really kind. Fin will be delighted to hear this, and we're so glad he could get your old iPad wiped safely and your new one set up and ready to go. If you ever decide to move the old one on, we buy devices too, so do keep us in mind. Thanks so much for recommending us. - The mendmyi team

Rated 5 out of 5 stars

Fast Friendly &Helpful service

Fast Friendly &Helpful service. Had 2 Iphones Id upgraded - I tried Dont Sit on it & they were a joke! Went in the store phoned were checked straight away given a good price - job done!

22 January 2026
Unprompted review
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Reply from mendmyi

Thanks Darren, really glad we could help. Buying your two old iPhones off you and getting you a fair price on the spot is exactly the kind of thing we're here for, and it's always worth checking with us before going anywhere else when you've upgraded. Appreciate you coming in, and we're here whenever you've got a device to sell or need a hand. - The mendmyi team

Rated 5 out of 5 stars

Nothing to much trouble when asking…

Nothing to much trouble when asking questions about phone,and service was great

21 January 2026
Unprompted review
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Reply from mendmyi

Thank you, glad we could answer your questions about your phone and help you out - we're always happy to. - The mendmyi team

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