iMend Ltd Reviews 9,390

Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I understand, is grateful. There is no need to go into the big city with its inherent inconveniences to find a chain store. Long may it thrive.

Have used the Upper Beeding store a couple of times now and always got great and prompt service at a reasonable price.

Excellent! Professional and speedy service, and not a rip off financially. I can definitely recommend

Hazel was clear in diagnosing the faults with my lap top. She updated me as agreed over the days that they had it. The laptop faults remedied. Good customer experience.

Great service & a pleasure to deal with.

I dropped my phone off at about 12.07 pm & the battery was fitted & I was told it was ready to collect within approx 1 hour.
Excellent service from iMend as always.
Many thanks David

Excellent service, very helpful and good communication.

As before, excellent and courteous service from all the staff at Imend Upper Beeding. I trust their professional expertise and would not hesitate to recommend them. Thank you, Paul.

The problem with my iPhone was identified quickly and I was advised a replacement camera was required. Although not in stock Imend ordered the part that day. I was advised the next day that the new camera was now available and they fitted it then. I was very pleased with the service and would readily use them again and recommend them.

Many thanks to Josh and Paul for recovering the data on an elderly mobile phone which hadnt ever been backed up. We thought it was terminal and a brutal experience in managing technology and important personal information. Very much relieved with a lesson learnt.

Friendly , helpful and very efficient.
We are very lucky to have such a wonderful service on our doorstep in Upper Beeding

The service is great. It's friendly and helpful. Very quick. It all seems so very well organised. If only other places were as good. Thank you iMend. 4

Friendly, excellent advice. Also good quick repairs.

Such lovely people very helpful, I’m not very good with technology in general so I can ask and they always are happy to help. Would highly recommend

Highly efficient and helpful. The problems, on both occasions with my I phone and IPad , were explained with patience and understanding.
Excellent Service. Couldn’t recommend better.

The service was excellent. I was given a choice of solutions to my problem. Prices were clearly explained and I got my PC back really quickly. Thank you.

Really helpful and knowledgeable staff in both stores. Used Billingshurst for a data transfer this year and Upper Beeding for replacement iPhone battery today, which was in stock. Will definitely visit again. Highly recommended. Thank you.

Quick and clear solution to fix my laptop at a competitive price.

Extremely helpful, friendly, inexpensive, Superheroes!!!

Fantastic service again from IMend - upgrading of IMac to a newer model including data transfer - I can't recommend them enough.