Memory Foam Warehouse Reviews 

2,439
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of the mattresses and toppers, noting how well they support the body and improve sleep. Many also appreciate the reasonable and competitive pricing, finding great value. The service is frequently highlighted as very good, with helpful staff and efficient processes, contributing to a positive purchasing experience. However, some customers noted inconsistencies with delivery services, mentioning incorrect dates, significant delays, or failed deliveries, and found communication unreliable. A few reviewers also experienced receiving the wrong product or items that arrived with minor damage.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the comfort and excellent value of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality mattresses at... See more

Service

Consumers consistently report positive experiences with the service, describing it as amazing, very good, and... See more

Price

Customers had positive experiences with price, consistently finding products to be of good quality at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more

Company replied

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service. Can’t fault it at all. I had an issue with my first mattress where it didn’t flump up fully on the corner. Email was replied to immediately and a replacement organised. Del... See more

Company replied

Rated 5 out of 5 stars

Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(2,439)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So much better than trailing around the stores!

Excellent product, delivered earlier than expected, As it should be

10 July 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

So happy with my mattress topper

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back problems in the morning. Great buy.

30 June 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress topper from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Best sleep ever

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size is the best for none roll together. Others would wake either me or my wife when the other moves this one is like sleeping on a cloud and no disturbance at all .

29 June 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I had to call because I wanted to check some details about the mattress I wanted to order. I got through to an actual human being, she was local, polite and was able to answer my query without any fuss. The delivery was quick, and the mattress is comfortable, overall, good value for money.

27 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

The mattresses are fabby a very…

The mattresses are fabby a very comfortable nights sleep for me n my pooches

10 June 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great Price...Great Product…

Great Price...Great Product ....Superfast Delivery

19 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent service and mattress, again!

Our second mattress from here, and would HIGHLY RECOMMEND! Great price for a good quality mattress. Purchased this mattress for our spare bedroom and we've been really impressed with the service, speedy delivery and an excellent mattress.

26 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing another new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent

Perfect for me. Came well packaged,needed help lifting it, but I was able to manage on my own.

7 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 1 out of 5 stars

The only king size mattress ever bought…

The only king size mattress ever bought that doesn't fit the bed frame I am disabled so had to make do

20 May 2025
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Reply from Memory Foam Warehouse

A king size mattress measures 150x200cm +/- 2cm tolerance. After unrolling, and once the mattress has been given up to 48 hours to fully return to size, please contact us if you have any concerns. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Nice and comfortable

Delivered promptly , size as stated and very comfortable. Just a small detail no elastic straps to hold in place.otherwise would have given a 5 star.

5 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your mattress topper from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

I enjoyed the memory foam and i sleep…

I enjoyed the memory foam and i sleep better.
I have recommended to two friends who have made purchases

5 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us and recommending us to friends. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great product

Great product

17 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 1 out of 5 stars

Avoid sale or reduced price items

Unable to return or exchange within 14 days without paying £120 postage fee as item was reduced.

3 May 2025
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Reply from Memory Foam Warehouse

£50 is the contribution to delivery and collection costs for a 200-night exchange as shown on our website. The additional £70 is the quote you requested. As explained this is rather expensive as it is a 2-man delivery service for collection then return to our factory. Another option is to arrange a local man/van to collect and return the unrolled mattress bagged to our factory.

Rated 5 out of 5 stars

Good communication

Good communication, swift delivery and comfortable product!!

16 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, fast, friendly & efficient!
The memory foam mattress I bought for my son and I are super comfy! 5 stars!

16 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Very pleased with my purchase of 10cm…

Very pleased with my purchase of 10cm memory foam topper. Delivery was fast and without problems. No problem with a smell, or topper inflating to the correct size. Quality item as described.

14 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

excellent

product I wanted arrived early - enough said!

13 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Good service

The product is satisfactory and was delivered within a couple of days of ordering

12 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Couldn't ask for more

A great mattress,no more aching shoulder, delivered quickly at a fantastic price.

6 May 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fast delivery quality mattress

Fast delivery quality mattress

22 April 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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