Memory Foam Warehouse Reviews 

2,435
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, finding them to be excellent value for money. Many people appreciate the superb service received, highlighting the ease of ordering and the overall positive experience with their purchases. However, some customers experienced issues with delivery services. There were instances of delayed deliveries, incorrect delivery dates, or poor communication regarding delivery schedules. Additionally, a few people received incorrect items or products that were damaged during transit, requiring replacements or further action.

What people talk about most

Product

People report positive experiences with products, especially mattresses, highlighting their comfort and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast and efficient delivery, often... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the comfort and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Price

Customers had positive experiences with price, consistently finding products to be of good quality at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more

Company replied

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service. Can’t fault it at all. I had an issue with my first mattress where it didn’t flump up fully on the corner. Email was replied to immediately and a replacement organised. Del... See more

Company replied

Rated 5 out of 5 stars

Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,435)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great mattress and service

Great mattress and service. Quick delivery and comfortable bed.

8 April 2026
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

good product

good product, good service

19 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great mattress

Great mattress, delivered promptly!

29 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Highly recommend!

24 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 3 out of 5 stars

Spare room mattress

Bought a mattress for our spare room which I don't expect a lot of visitors for I bought a basic essential mattress but when my son visited he said it was like a brick so I don't know because we've not slept in it

25 March 2026
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Reply from Memory Foam Warehouse

Hi Lindsey, Many thanks for your review. Your order is categorised as a medium/firm mattress. The mattress you purchased is supplied with our 200 night sleep trial, you can reselect an alternative mattress, there is a £50 admin charge towards delivery/collection, +/- the difference in price. The below link on our website will give you more information.
https://www.memoryfoamwarehouse.co.uk/pages/200-night-trial-mattress .
kind regards
Karen

Rated 5 out of 5 stars

Good product at a good price bought a…

Good product at a good price bought a Nectar mattress few years ago been brilliant so decided to buy one for our caravan well pleased

22 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Good service good product

Good service good product

15 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service

Came when they said they would.Didnt wait long before delivery.Delivered with care.Very happy with service and great price.

28 February 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 4 out of 5 stars

Very happy with our new mattress.

Very pleased with the mattress it arrived well packaged and is comfortable and good quality. Pleased that there wasn’t a lingering chemical smell when it was unpacked, (as I have read on the internet that this can be a problem with memory foam mattresses from various companies). There was an issue with the courier who sent out the wrong delivery information, hence 4 stars not 5. However, on contacting the store about this they sorted it out promptly and professionally with no issues.

13 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great products

Great products, great prices, Delivery times always good. Have purchased many times.

13 March 2026
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Reply from Memory Foam Warehouse

Thank you for being a returning customer, that really means a lot an many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service

Great service, quick delivery and excellent mattress.

24 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Nice an firm after my last one which I…

Nice an firm after my last one which I had for years

16 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

A quick delivery

15 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Very quick service and helpful delivery…

Very quick service and helpful delivery man

28 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Efficient & good products.

Efficient & good products.
Have bought before from Memory Foam Warehouse after visiting the showroom quite a number of years ago & have always been happy with the mattresses.

25 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 1 out of 5 stars

Didn’t even turn up and I wasn’t issued…

Didn’t even turn up and I wasn’t issued a refund

21 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review and are sorry you are unhappy with the service provided. We emailed you on 3.2.26 and I have just resent the email to you. Please contact us directly if you would like to discuss this further. Kind regards, MFW Customer Services

Rated 5 out of 5 stars

Great comfort

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, this speaks for itself. Very easy to order with a fast and efficient delivery. It did not disappoint, it envelopes the body yet is firm and supportive. Highly recommend.

20 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Excellent goods and great delivery…

Excellent goods and great delivery times :-) Fantastic price too

2 January 2026
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

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