Melbet  

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Rated 1 out of 5 stars

Pls everybody should stop play bet on melbet. They are theives. I won a ticket ID 7450142382. Which I played olympiacos vs Nec over 24.5 shots the total official score by sportradar, flashscore and so... See more

Company replied

Rated 1 out of 5 stars

I have been a customer with melbet for so long...and my latest deposit of just a 100 euros has been under investigation...Its been 5 days and their agents and support staff have been giving excuses f... See more

Company replied

Rated 1 out of 5 stars

This is a scam website. I opened an account depositing NZD40. The website said payment successful. Nothing credited to my account and apparently they have 'payment issues'. The only issue is that this... See more

Company replied

Rated 5 out of 5 stars

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


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Breach of guidelines

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(1,531)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never trust melbet they don't values their customers

My Melbet ID: 162816565

I’ve been a Melbet user for the past 6 years, and during this time, I’ve faced many problems with their service. I deposited around ₹15,000 on their website and managed to turn it into ₹29,000. However, when I tried to withdraw the money, there were no valid Indian withdrawal methods available.

One day, the IMPS fast withdrawal option appeared, and I successfully withdrew ₹10,000 using it. But soon after, all withdrawal options disappeared again for several days. Out of frustration, I ended up placing more bets and lost the rest of my money. I believe they deliberately made it difficult to withdraw, which pushed me toward making those bets. Still there is no valid withdrawal methods

Now, I’m facing another issue: I can’t access my account because of a two-factor authentication code problem. I sent them an email with my ID card for verification, but they haven’t responded to any of my emails.

If you’re looking for a reliable betting site, I strongly advise against using Melbet. They do not value their customers.

27 August 2025
Unprompted review
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Reply from Melbet

Hello Alan,

We’re truly sorry to hear about the issue you’ve encountered.

Please note that all withdrawal methods available in your country are displayed within your account. We kindly recommend checking the available options there and proceeding with one that suits you best.

To assist you further with the verification process, please contact our Support team at info-ind@melbet.com.

Best regards,
Melbet team

Rated 1 out of 5 stars

Verified Account but Withdrawal Option Missing

Hello Trust pilot Team,

I am facing a serious issue with Melbet regarding my withdrawal.

gaming id:- 1316982015

- My Melbet account is fully verified (KYC completed and approved).
- I made a deposit of [8000 by UPI Direct on 18/08/2025
- I placed bets according to the rules and did not violate any terms.

The problem is that the **withdrawal option is completely missing from my account**.
I cannot even request a withdrawal because the option is not available in the app/website.

I contacted Melbet support multiple times, but they only gave me generic responses and did not solve the problem.

I kindly request trust pilot to assist me in resolving this issue and help me receive my funds from Melbet.
Thank you for your support.

26 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Praveen,

Kindly be informed that the API methods are temporarily unavailable at the moment.
We recommend using alternative methods or trying again later.

Thank you for your understanding and patience.

Best regards,
Melbet team.

Rated 5 out of 5 stars

easy debut

Registration on melbet took 2 minutes no fuss. Wallet deposit landed instantly. Bet on tennis and got a bonus. Love this platform

22 August 2025
Melbet  logo

Reply from Melbet

Hello, Seneb!

Thank you for your review!

We're glad to hear that your experience with us has been satisfactory. Our goal is to offer a smooth process and a wide variety of options so you can enjoy the platform to the fullest.

If you ever need additional assistance, you can contact us at complaints@melbet.team. Our customer service team is available to help you with any questions.

Thank you for choosing us and being part of our community.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Run from this company they are scamming…

Run from this company they are scamming for deposit only. Now after the whole issue from 4th I have finally provided all they asked and security department said I should withdraw my balnace now MelBet has brought their trick they would make all payments method you used unavailable and won’t approve you to withdraw by others means. I have noticed that The payment method has been unavailable since over 3 weeks and till locked imagine and they are taking money from it. Now they said I should use Jeton which I deposited through also now Jeton is telling me payment method not available at the moment and just like that and now they won’t approve my withdrawals to Mtn momo when the Airtel momo is not available.
Then they told me to wait they have asked the specialist to check that Jeton should work ! Would you believe they asked for 3 hours 6 times in a day asking me to check back that no reply from payment specialist for a while 18 hours. And this is a trick not to pay out. This company is totally a scam l. Pay out my money via Jeton manually by filling my Jeton details they refuse then open other means so I take my money they refuse . I would be postin on Facebook and instagram and Snapchat and all other place and group on telegram for betting people have to run from this company
My gaming id is 1340825895

21 August 2025
Unprompted review
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Reply from Melbet

Hello Dolapo,

Your account verification was successfully completed, and your winnings have been paid out.

However, please be informed that, by the decision of the company, further participation in games on our platform is not permitted for your account.

Thank you for understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet is big time scammers

Melbet is big time scammers. They take deposits in seconds without issue but when it come to withdraw there are 1000s of issues. They will just take your money they wont give u money if u win. Dont use this scamming trash app switch to something safer

21 August 2025
Unprompted review
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Reply from Melbet

Dear Uthkarsh S,

Unfortunately, we have not yet received the requested information needed to proceed with your case.

To continue our investigation, please provide the following details at your earliest convenience:

Your Player ID,
The email address used to create your account,
The withdrawal amount,
The date and time of the withdrawal

Alternatively, you may send this information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I am from Nigeria I deposit through…

I am from Nigeria I deposit through bank transfer and i couldn’t withdraw my money then I deposit again through tron cryptocurrency and again I couldn’t withdraw my money melbet please why are you doing me like this ?

20 August 2025
Unprompted review
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Reply from Melbet

Dear Fearons,

We would like to inform you that your withdrawal to your cryptocurrency wallet has been successfully processed.

If you have any further questions or require assistance, please don’t hesitate to contact us.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet Won’t Let Me Withdraw My Balance…

Melbet Won’t Let Me Withdraw My Balance Using the Same Method I Deposited With its been a week why its is still unavaible to withdraw bank transfer ? costumer support cannot help me pls fix it as fast as you can

18 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ijilmoron M,

We are truly sorry to hear that you’ve experienced an issue with your withdrawal.

To help us investigate the matter thoroughly, we kindly ask you to provide the following details:

email address used to create your account,
your account ID,
bank account number,
a screenshot of the withdrawal request from your Melbet account,
date and time of the withdrawal request,
amount,
payment system used.

Alternatively, you may share the requested information by reaching out directly to our Support Team at complaints@melbet.team.

We appreciate your cooperation and look forward to resolving this for you as soon as possible.

Best regards,
Melbet team

Rated 1 out of 5 stars

UNABLE TO WITHDRAW BECAUSE THE AVAILABLE WITHDRAWAL METHOD DOESENT MATCH MINE I CANT FIND BANK TRANSFER OR E WALLET WITHDRAWAL METHOD

Pls i created an account on melbet which was very swift i proceeded to fund my account via bank transfer which was very swift as well after i won the game i tried withdrawing but unfortunately the payment gateway available for withdrawal doesn’t match me to withdraw i couldn’t find bank transfer or E wallet withdrawal method pls help me to sort this account i will be happy if the withdrawal method applies on my account so i can be able to withdraw some of my profit and continue betting

16 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Micheal,

We sincerely regret the inconvenience you've encountered with your withdrawal.

To assist you effectively, we kindly request that you provide the following information:

email address associated with your Melbet account,
your account ID,
screenshot of the withdrawal request from your Melbet account,
date and time of the withdrawal request,
withdrawal amount,
payment method used.

Alternatively, you may submit these details by contacting our Support Team directly at complaints@melbet.team.

Kind regards,
Melbet team

Rated 1 out of 5 stars

I have so much bad experience with the…

I have so much bad experience with the the just take the money the will not allowd to withdraw the money deposit you can do it no matter how but when comes to withdraw time the tell you 24hrs after 24hrs you keep chatting emails only not can help you anything so it's mean confirmed the will refund the money and not withdraw im have giveing all its things in email and times not one time more than 10 times

15 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Alibrohi,

In order to proceed with an investigation and provide you with a timely resolution, we kindly ask that you contact our Support Team at processing@ar.melbet.com.

When reaching out, please include the following details:

Account ID,
Email address used to register your Melbet account,
Withdrawal amount,
Date and time of the withdrawal request,
A screenshot of the withdrawal request

We appreciate your patience and cooperation.

Best regards,
Melbet team

Rated 1 out of 5 stars

why support dont answer me on gmail

why support dont answer me on gmail
Hello,I made a deposit today from my bank account ATTIJARI WAFA BANK  to an agent as instructed on your platform. However, when I clicked to confirm that I had sent the payment, the agent’s details on the platform suddenly changed to a different person.I have already transferred the money to the original agent details shown before I clicked "confirm". This is a serious issue, and it seems there might be manipulation or a system error.Here]Please investigate this immediately and ensure my deposit is credited to my account, or return the funds. If this issue is not resolved promptly, I will have to report it to the gambling authorities and my bank’s fraud department.I expect your urgent response.Best regards,[Anass Hilali][ account ID : 1311479415]

12 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Anass ,

We’re truly sorry to hear you’ve experienced an issue with your deposit.

To help us resolve this as quickly as possible, please contact our Support team at processing@ar.melbet.com.

When reaching out, kindly include the following details to assist with the investigation:

Your account ID,
The email address linked to your account,
The date and time of the deposit,
The payment method you used.

Best regards,
Melbet team

Rated 1 out of 5 stars

I’m extremely disappointed with Melbet

I’m extremely disappointed with Melbet. I won $22,000 on my account (ID: 761840347) about a year ago. Instead of paying me the full amount, Melbet blocked my account without any clear explanation and only returned my deposited funds.

I submitted a formal request (Ticket #7991611) and provided all the required verification documents. I fully complied with their terms and conditions. Despite this, they refused to process my withdrawal of the legitimate winnings I earned.

Their customer support was unhelpful and eventually stopped replying altogether. This is clearly unethical and fraudulent behavior. A licensed and honest bookmaker would never treat a customer this way.

I’m sharing my experience to warn others not to trust Melbet. They lure players in, but when you win big, they look for ways to avoid paying you. I demand that Melbet resolve this issue and pay the amount I rightfully won.

If Melbet wishes to fix this, they can still contact me and reopen the case.

After I wrote a comment like that, you guys asked me for my email address, and I checked it 3 days later and it was blocked, so I'll write again.

I have not committed any fraud and have not opened any duplicate accounts.

4 August 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Moxidilxon,

Please be informed that we have terminated the cooperation due to the transfer of the account to a third party, as confirmed during the video conference.

According to our Terms and Conditions:

if the customer commits fraud against the bookmaker (holds multiple accounts, uses automated betting software, employs arbitrage betting, uses a betting account for anything other than placing bets, abuses loyalty programs, and so on), the betting company reserves the right to stop these fraudulent actions by closing the bettor’s account and returning any funds deposited to the account.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Unfairly banned account with a big balance

I have been a regular and long-term user of Melbet. Suddenly, my account (ID: 1279732015, was banned without any valid reason.

I submitted all the required documents, including:

Clear front and back photos of my National ID

A selfie holding my ID card with my face clearly visible

Screenshots of my gaming account

Despite providing everything multiple times, the Melbet security team has still not resolved my issue.

At the time of banning, my account had a balance of 282,405.06 BDT. This large balance raises a serious concern that my account was intentionally blocked and ignored.

So far, I haven’t taken the matter to my social media platforms. But I have a Facebook page with 3.4 million followers, and I'm also active on YouTube, TikTok, and Instagram. I don’t want to harm the reputation of any company — but if my account is not restored soon, I will be forced to make videos explaining my story publicly across platforms.

I urge Melbet to reconsider their actions and return access to my account. If not, I will have no choice but to raise awareness about this unjust treatment.

10 July 2025
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Reply from Melbet

Hello Md Jahidul,

We understand your concern and would like to clarify that your account was blocked due to a breach of our multi-accounting policy.

According to our Terms and Conditions, the company reserves the right to close a betting account and annul all bets placed using this account if it is proved that one bettor has several betting accounts (multi-accounting).

As previously communicated via email, we have provided the relevant details, including the IDs of the duplicate accounts involved in this violation.

Best regards,
Melbet team

Rated 5 out of 5 stars

Fun book-themed slots

book-inspired slots are. fun. watch. popullar or made up stories inspire creators to craft amazing plots and realisticgrafics

27 July 2025
Melbet  logo

Reply from Melbet

Hello Riaz,

Thank you for rating us with 5 stars.

We are happy to know that you had a great experience with us. If there is anything else we can assist you with, please let us know.

Best regards,
Melbet team

Rated 1 out of 5 stars

Untrustworthy platform – misleading stats and no transparency!

I placed a bet on the Spain Women’s team to have over 6.5 shots on target during the Euro 2025 match against England (27/07/2025).

According to the **official UEFA website**, Spain had **7 shots on target**

However, Melbet only recorded **6 shots**, causing the bet to be marked as lost.

UEFA is the official organizer of the tournament and the most reliable source, yet Melbet ignored this and relied on an unnamed third-party data provider. This is completely unacceptable, especially for stat-based betting.

I contacted support and received vague replies. Eventually, I lost trust in the platform and requested full deletion of my account, including all personal and banking data.

If you care about transparency, fairness, and accuracy in sports betting, I highly recommend avoiding Melbet.

28 July 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello HM Jr,

We’re sorry to hear that you’ve encountered an issue.

To assist you further and ensure a prompt resolution, we kindly ask you to provide more details (account ID, coupon number, and source) by contacting our Support team at complaints@melbet.team.

We appreciate your understanding and look forward to resolving this matter for you as quickly as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

The withdrawal is to slow to process

The withdrawal is to slow to process

28 July 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Watdapak,

We are sorry to hear that you have faced an issue with a withdrawal.

Please share more details:
account id, 
email address which you used to create an account, 
date and time of withdrawal request, 
amount.

Alternatively, you are welcome to provide more details by contacting our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

⚠️ Honest Warning About Melbet

⚠️ Honest Warning About Melbet – My Real Experience
Melbet is a completely fraudulent platform. Please don’t get involved with them.

They deliberately slow down the site during important moments.
Especially during casino games, the site suddenly lags or crashes when you are about to win.
Your bet gets disconnected, and you lose automatically — not by chance, but by design.

They steal your withdrawals.
When I tried to withdraw LKR 5,000, they only gave me LKR 4,000 —
No explanation. No fees breakdown. Just pure theft.
I felt cheated.

They track and manipulate users.
If they notice you’re winning, they mess with your games.
In some games, even when you win, the winnings don’t reflect in your account.
For example, I won $25 in Football Crash, but it was never added to my balance.

They are not fair or trustworthy.
They don’t follow proper gaming rules, and there is no real support when things go wrong.

🚨 Final Message:
💬 Don’t play on Melbet. Don’t trust them.
They are not just unreliable — they’re actively cheating players.
Take my word. I’ve been there. I lost my money and my peace of mind.

Choose platforms that are regulated, honest, and transparent. Melbet is NOT one of them.

14 August 2024
Unprompted review
Melbet  logo

Reply from Melbet

Dear Kasun de Silva,

We regret to hear about the issue you have faced.

To assist you efficiently, we kindly ask that you provide more details:

Your account ID,
The email address linked to your account,
The date and time of your withdrawal request,
The amount.

Alternatively, you may contact our Support team directly at complaints@melbet.team to share this information.

We appreciate your attention to this matter and will work to resolve it as quickly as possible.

Best regards,
Melbet team

Rated 1 out of 5 stars

Deposit not received – Ignored by support

I made a deposit of 300 EGP to my Melbet account (ID: 882627663, Name: (عزت محمد) on 07/04/2025 at 4:16 PM using Orange Cash from the number 01280421063 to their number 01211231979.

The amount was successfully deducted from my wallet, and I have clear proof with date and time. However, the money never arrived in my Melbet account and doesn’t even appear in the deposit history.

I contacted their support many times via email at processing@.melbet.com, sent all the required documents and screenshots, yet they kept replying with the same copy-pasted message saying there are multiple deposits on that day – which is false.

I made only one deposit that day, and it never arrived.

I even requested a callback, and the agent told me the issue is because my phone number wasn’t linked – I linked it immediately, still nothing changed. They said someone would email me after a recommendation was made on my account – but no one contacted me, and it's been over a week now.

This company is unreliable and clearly ignoring my complaint. I demand immediate action to refund or credit the amount to my account.

.
Reply to your words
.
I have already contacted the email address you keep mentioning multiple times and provided all required evidence — including screenshots of the transaction, exact date and time, source and destination numbers.

Unfortunately, I keep receiving the same copy-pasted responses claiming that the deposit was "successful," even though the amount never appeared in my account balance or deposit history.

I also requested callbacks and spoke with your support agents. They told me the deposit failed because my phone number wasn’t linked to the account — even though I used to deposit without linking it and everything worked fine before.
Still, I linked my phone number immediately and followed all instructions.

After two more calls, I was told a "recommendation" was made on my account and someone would reach out via email. It’s been over a week and I’ve received nothing.

It’s very clear that there is no real intention to resolve the issue. Both your email and live support are just deflecting and repeating scripted replies without helping.

I will continue escalating this issue through all possible legal and public channels, and I will share my full experience everywhere to warn others.

7 April 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello رورو دي انا,

We're sorry to hear that you've encountered an issue with your deposit. To assist you further and resolve the matter promptly, we kindly request that you reach out to our Support team at
processing@eg.melbet.com.

In the email, please include:

email address that you used to create an account,
account id,
date and time of deposit,
amount,
payment system that you used.

We look forward to helping you resolve this as quickly as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

scam 200usd?

A company website sent $70, exchanged for $200
also said to know a stranger and blatantly scammed $200
terrible and cheap
blatantly scammed
need to verify identity. only compared to $200

(id :1314928625)

26 July 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Quang,

We would like to inform you that your account has been blocked due to a violation of our Terms and Conditions, specifically related to multi-accounting activity.

According to our Terms and Conditions, the company reserves the right to close a betting account and annul all bets placed using this account if it is proved that:

the bettor possessed information about the result of an event when they placed a bet on it;

the bettor was able to influence the result of the event by being directly involved in the match (an athlete, referee, coach, etc.) or by acting on their behalf;

bets were placed by a group of bettors acting together (as a syndicate), with the aim of circumventing the limitations established by the company;

one bettor has several betting accounts (multi-accounting);

the bettor is suspected of using special software or technology which allows them to automate the betting process; or

any unfair means were used to obtain information or circumvent the limitations imposed by the company.

Additionally, our records indicate that the total amount you have withdrawn exceeds the total sum of your deposits.

Warm regards,
Melbet team.

Rated 1 out of 5 stars

Melbet broke the rules – void match marked as loss

I bet on Eduardo Ribeiro to win on July 23, 2025 (tennis, M25 São Paulo).
The match stopped at 1–1, with no winner, no withdrawal, and no official result anywhere.

Melbet marked the bet as lost, then told me the match “ended in a draw” – which is not possible in tennis.

This is a clear violation of betting rules. An unfinished match with no declared winner should be VOID, not settled as a loss.
Melbet is abusing technicalities to steal from users.
This isn’t a grey area – it’s rule-breaking.
Avoid them.

23 July 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ali,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced.

To assist you further, please provide us with additional details by contacting our Support team at complaints@melbet.team.

Kindly include any relevant information such as your account ID, coupon number, and source. This information will help us address your concern promptly.

We appreciate your cooperation and look forward to resolving this issue to your satisfaction.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I Feel Scammed — Funds Still Blocked After Meeting All Requirements

I deposited on Melbet (ID: 1328159615) and followed every single rule they asked for.
I wagered my full balance twice, placed bets over the required odds, and even verified my payment method as instructed.

Yet, they still block my withdrawal, inventing new excuses every time.
This behavior seems more like a scam than a legitimate betting platform.

I’m now warning other players — be extremely careful with Melbet.
If my funds are not released soon, I’ll consider filing official complaints and taking legal action.

I want my withdrawal released immediately.

22 July 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Treddy,

We're sorry to learn you've experienced difficulties with your withdrawal. To assist you as quickly and efficiently as possible, we kindly request that you contact our Support Team directly at processing@ar.melbet.com with the relevant details:

email address which you used to create an account,
date and time of withdrawal request, 
amount.

We appreciate your understanding and patience.

Kind regards,
Melbet Team.

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