Hello, staying at meininger hotel was a wonderful experience for me and my family. The room was very nice, and clean. The staff was amazing especially Mohamed he was so sweet to me and brothers, one... See more
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Booked a night as a solo traveler in a four person dorm. The location in central Berlin was great but there was a very loud snorer in the bed above continually waking me up throughout the night, poor... See more
Had a holiday booked in Copenhagen for 3 nights just before Christmas. Unfortunately my ex wife abducted my children and I wouldn't be able to take them. I explained this to customer services and aske... See more
I have a non refundable reservation Number 1023213972-1 in MEININGER Hotel Paris Porte de Vincennes from 30 September until 4 October I try to contact the customer service to inform that I have... See more
Company details
Written by the company
Welcome to MEININGER Hotels—your passport to transforming ordinary trips into extraordinary adventures. Whether you're on a city break, business trip, backpacking adventure, family holiday, or school class trip, your stay with us will be incredible! Our unique mix of hotel comfort and hostel vibes means you get the best of both worlds. What sets us apart? Our unbeatable central locations in amazing cities, budget-friendly rates, and awesome amenities that turn exploring into a breeze.
Contact info
Schöneberger Straße 15, 10963, Berlin, Germany
- www.meininger-hotels.com
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Refund refused when caught up in the Deutsche Bahn strike
Caught up in the Deutsche Bahn strike, we couldn't get to the hotel, we emailed in plenty of time, and hoped they'd exercise their discretion to cancel and refund. They did not. In fact on the night of the booking they even sent a message at 2AM to booking.com asking where we'd got to, even though the cancellation had been confirmed. This seemed didsingenuous. Long story short they totally refused to reimburse, so we wound up paying for an empty room.
Robbery
I recently stayed at Meininger city center hostel Brussels.
I made a mistake and booked for the day after my arrival. I asked the frontdesk employee if we could stay the night of actual arrival ‘for free’ since I’d pay for the next day anyway. He told me I would wouldn’t get charged for my booking if we cancelled. With the help of the frontdesk employee we cancelled my booking. After the cancellation we paid again for another night.
I still got charged the €170, even after I was told that wouldn’t happen.
I think it’s highly unfair and unprofessional to charge the €170. I’m very upset.
Very clean
Very clean, nice beds and the workers are friendly and nice
Took the money without a stay
My booking was cancelled by the hostel or by computer alert fraud (whatever that means) without any message, and they took my money without any warning. Avoid all MEININGER hostels, they are a scam company! Booking was made through Agoda and they didnt get the money back, please avoid Agoda booking side as well as well!
We got bed bugs from this hotel
We got bed bugs from this hotel. There was also cockroaches. There was stains on the sheets, seemingly blood and urine stains. Everything was dirty and unclean. The bathroom absolutely stank and nothing could help it. Breakfast staff was also kind of rude.
If i could give zero stars I would the…
If i could give zero stars I would the staff was insanely rude, kids doing drugs and terrible quality found hair and trash in my pillow DONT GO HERE
Dirty-This is a Hostel not a Hotel
Dirty, no air con.
Pubic hairs all over the place, on the beds, in the shower. Stains on the sheets and no mattress protectors.
Still waiting to hear back for a refund/compensation.
Bed sheets smelled liked a dog had been…
Bed sheets smelled liked a dog had been laying on it for a week, world smallets Rom compared to we paid 116 Euro. We told the manager, and she denied the smell, but it was horrific. DONT GO TO THIS HOTEL, its a hostel but worse.
They are Fraud
They are Fraud, denied to refund money for hotel which was booked accidently for next day rather than next month.
No humanity shown and no mercy that how anyone could book a hotel the very next day and they cancelled for no show.
They treated me poorly
They treated me poorly
I have astma, and they locked the window because a bird shitted on them from our window and they blamed it on us. The food is bad, and the staff are mean and unfriendly. I would not recommend going here.
The room was very small
The room was very small, and too hot without cooling or the possibility to open a window and air the room. On top of that we were charged twice for the same stay. We signaled this risk when checking in, but they assured that this had never happened before and that we should not worry about this. When we wrote to the info-desk to report the double charge, they simply told us to arrange this with our bank. We are still waiting for the second charge to be deposited back on our bank account. Very bad service.
AMSTERDAM / DO NOT BOOK OR PAY AT THE…
AMSTERDAM / DO NOT BOOK OR PAY AT THE SPOT WHEN YOU ARE SEEING NOT OFFICIAL TRAINED PEOPLE STANDING THERE /
THEY WILL ALOUD THIEVES TO ENTER THE BUILDING EN TO STEAL FROM THE CLIENTS / THE POLICE WILL NEVER HELP / IN BERLIN HAUPT BAHNHOF HOF THIS IS NOW OVER / IT JUST THE H&M / they it will be dangerous.
DO NEVER LISTEN TO YOUNG PEOPLE THEY MUST HAVE 6 YEARS OF INTERNATIONAL EXPERIENCES / AND HOTELS SCHOOL CLASS 77 8 TO DEAL WITH PASPORTS... AND CLIENTS. YOU let me got stolen your merchandise NR IS EQUAL HOTEL IVRA BBH CODE FOR BOOKING.COM / AGODA CODE NR FOR the hotel. 77E 44.000 EURO A DAY IS THE INCOME / TAX NR TRIPLLE NOIR SCHWARTZ DEALING IVRAL BBH K 11 / OTHER STORY /
MEIN NAME IS BTESAAM SADATY MEINIGER HOTSPOT NR 11 / ALOUDS SPOOFING OF ID CODES IN AMSTERDAM. LET THEM GET HELP OUTSIDE NOT INSIDE THE BUIDLING THE GIRL SAID / THEY WILL LET YOU LEAVING FOR DEAD LYING / ON THE BEDS. AND WILL LET THE CLEANERS HANDEL THE INTERNATIONAL DEALERS...
AMSTERDAM IS ALREADY ONE OF THE most tolerant VILLAGES / BUT LETTING THE GUEST IN AND STEAL THE Walleds OF THE CLIENTS; AND SPINNING IT OF / NOT THE FOULT OF THE HOUSE / WHO GIVE THEM THE CARD, BECAUSE I HAVE A FORBIDDEN ENTRANCE /
STRANGE IN BERLIN IT NEVER happend, NR 557E KH LBB K 20 / STOLE MY BANK ACOUNT DATA / HE WORKS AS SUPER VICOR NOT 12 YEARS IN THE FIELD TO TOUCH THE PROPERTY OR LET THE CLIENTS DO MAKE THE LICENSES INSTEAD OF SWITCHING ROOMS/ LIKE THE MEN IN THE ROOM WANTED SEX /
I SAID FCK BADLY FAR away / suddenly I got a NOT PERMITTED IN THE BUILDING DURING A WORK PROCES, THEY WILL JUST LIE WALLED GONE BAG GONE THE SAME EVENING / I CAN NOT SPEAK I AM VERRY BADLY INJURED /
code for the hotel UVWAL HH B03 hostel hotel.
NR 44 60 311 / CODE TAX UVHL BBK 44E WORLD DECLARATION TAX tourist 44E FOR EUROPA / 65.000 EURO FINE FOR THE CHILD THAT THE viral bank code automatic DID THIS TO ME CODE NUMBER GOLD SEEKERS LOOKING FOR A BETTER LIFE IN AMSTERDAM / IKVAL BBH 11 / CODE NOT STUDIED HOME GEAR GROUND CODE CITTY TO DO THIS OR TO LET THIS IN PUBLIC HAPPEN OR DOING THIS TO CLIENTS / NO manager TRAININGS. MEINIGER PUNISH IVRAL BBH 067812 CODE HOTEL INCASSO FORM 55 6 7 E BELASTINGEN KK 420 C0NTROLE IBO HK 11 / ON NAME NAME SADATY /
TAX BACK / INJURY 77+ ICC CHECK UP HOSTPITAL / TAX INVASION GROND RECHTEN OP INGEDRAGEN VERAL BH 11 NUMMER CODE HOTEL KETEN MET ISO INCA 4 MAX SOM 35.000 EURO BLACK CODED NO TAX FOR THE 887 F6 TAX POLICE AGENTS WIL TAKE THE 150,00 EURO PENALTY MONEY AND WIL PUT YOU OUT / I TOLD YOU I AM GOING TO BE THE FCK WRONG ONE / TO DO THIS WITH PEOPLE / NO TAX IVRAL BH CODE ON THE BEDS CODED FOR EMERGENCY / SWITCHING SOFTWARE 3F K 20E / SADATY IBVRAL IFA HARALD KK 4309 ROOM NR 6 / SWITCH ALARM GOES OF +_ CODE PLEURAL KOELN GERMANY TO /
WORLD WIDE SCAM AFTER CORONA CODE / NO BEDS WANTED IN THIS HOUSE -------- I WANT MY MONEY BACK /
AND THAT CHILD OR THE PEOPLE FIRST GETTING A 7 YEARS OF PROFFESIONAL DUTCH. I AM LOOKING FOR A DAY TIME JOB ! HOTELS.
LOOK WHAT THEY HAVE DONE / MEINIGER PENALTY I WILL GET THREW WITH THIS OR MONEY BACK TAX CODE -+ FORM WORLD 72 000 EURO
XFALL GERMANY - NEDERLAND CODE 99 8 0 100 1000,00 A NIGHT
CRASH AND WORK
Don't book a stay with this company
Don't book a stay with this company. My booking was cancelled due to the pandemic and they never refunded me. They have effectively stolen 500 euro from me.
Radical card only payment system
Radical card only payment system . This creates many problems. This excludes the worth of my cash.
The hostel is one of the best i ever used, or the best ever, close to Gare du Midi in Brussels . Just to loud and stressful because of students
Crap customer service
Had a holiday booked in Copenhagen for 3 nights just before Christmas. Unfortunately my ex wife abducted my children and I wouldn't be able to take them. I explained this to customer services and asked for a credit note if at all possible. Just got quoted standard line and basically told tough luck. Will never use again or recommend.
I recently stayed at Meininger Brussels…
I recently stayed at Meininger Brussels City Centre hotel. The rooms were big, clean and most comfortable. The staff was very welcoming and helpful. The decor, location, vibe of the hotel was very delightful. I would definitely recommend and stay again!
Budapest worste experience!
If I only could give this hotel zero stars!
Where to begin.
First they cancel our booking and don't care that we have a booking confirmation e-mail and make us pay 50 euro more for a new exact same booking. We had to say yes, as it was late at night and we really couldn't find anywhere else at that time.
It was really noise, dirty and people kept coming into our room while we where sleeping on the last day.
Would really recommend people to stay away!
Shockingly rude staff
I (female,18) was staying at the Meininger Hotel in Bruxelles city center. This was one of my worst experiences in any hotel ever. I have never met so rude and disrespectful staff. They never talked nicely but always with a rude and demeening tone. Even the simplest questions for the staff where always met with an atittude. I did not think I would ever expirerence fully adult people talk back with so little respect and care.
Please reconsider staying here, i genuenly felt so unwelcome at my stay.
Booking mistakes are not tolerated
I mistakenly clicked the wrong month for my booking. I realised immediately my error and I contacted the the property by email and phone but got no reply as it was outside business hours. I phoned first thing the following morning and explained what had happened. I was told it could not be changed and the full amount would have to be paid. I offered to pay extra fee to get the booking amended to the correct dates but refused. No interest to resolve the situation from the property. Very very disappointing.
Bad customer service!
Booked a hotel room in Copenhagen for a weekend, but the pay gate on the website didn’t work. So I called the customer service, and they told me, that I could go to the hotel a few hours later to pay directly. So I went all the way to the hotel, that told me the booking was cancelled, and a had to pay an additional amount of 50 euro’s to get the room I already booked! Crap service! Tried to call customer service again, but no luck.
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