MegaMac have always delivered excellent products on time and as promised 👍 The one and only time there was a problem - a third-party stock issue - they refunded my postage costs *and* delivered next-... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more
Company replied
Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Gre... See more
Company replied
I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purch... See more
Company replied
Company details
Written by the company
Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contact info
42-46 Princelet Street, E1 5LP, London, United Kingdom
- store@megamac.com
- www.megamac.com
4.8
Excellent
999 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service from MegaMac
Brilliant service from MegaMac - I’m a big fan of their Nomad products in particular and they allow myself as a UK customer to purchase their products without paying the hefty postage fee I otherwise would have to ordering directly from their California based store.
16 April 2026
Unprompted review
Reply from MegaMac
Hi Laurence, we're really happy to hear you love Nomad as much as we do. Thanks for supporting MegaMac - it means the world to us!
All the best,
MegaMac Team
Don’t hesitate!! Excellent quality
I’ve bought many aftermarket watch straps for my Apple Watch. Most don’t last, some don’t fit quite right. This is not the case with MegaMac. I purchased the Nomad Waterproof Sport Strap three and a half years ago, and it’s as good as it was the day I bought it. Are they slightly more expensive than some of the other aftermarket straps, yes. Are they worth it, absolutely!
14 April 2026
Unprompted review
Reply from MegaMac
Hi Steven, we're happy to hear that your Nomad strap is looking flawless after all this time! Thanks for stopping by, and feel free to reach out anytime if you need help in the future :)
Best,
MegaMac Team
Great product range and fast delivery
8 February 2026
Unprompted review
Reply from MegaMac
Hi Mikk,
We’re really happy to hear this, thanks for your support.
Best,
MegaMac Team
Have shopped with megamac countless…
Have shopped with megamac countless times the returns process is simple and the service is easy, and the personal touch you get from the company speaks volumes
1 March 2026
Unprompted review
Reply from MegaMac
Hi Aaron,
Thanks so much for your kind words, you made our day!
Best,
MegaMac Team
Great source of Apple Accessories
MegaMac are a great source of Apple accessories not easily obtainable in the UK, such as Nomad, and usually offer better value than buying direct from the US.
8 April 2026
Unprompted review
Reply from MegaMac
Hi Robert,
Thanks for the feedback, it’s great to know we’re on the right track.
Best,
MegaMac Team
Genuine products at great price …
Easy to order stuff from here and delivery was perfect, on-time. Customer service was great too.
9 April 2026
Unprompted review
Reply from MegaMac
Hi,
Thanks for this, it’s always encouraging to hear.
Best,
MegaMac Team
Great curated selection of products
Great selection of products not easy to find elsewhere and great human service. The curated line of quality products keeps me going back.
8 April 2026
Unprompted review
Reply from MegaMac
Hi Mr Hampson,
Thanks for your review, we're really glad you’re enjoying the selection and our customer service!
Best,
MegaMac Team (100% human powered)
Reply from MegaMac
Hi Andrew,
Thanks for sharing your feedback!
Best,
MegaMac Team
One of the best shopping experiences I know
Fantastic products, good prices, fast shipments and great customer service, what's not to like! I have been mega happy with MegaMac every time I've needed something and feel like this shop is so undervalued. Always my number one choice for all accessory needs.
2 December 2025
Unprompted review
Reply from MegaMac
Hi Laura,
We’re mega happy to read this! Thank you for such kind words, we really appreciate your support.
Best,
MegaMac Team
Best customer service
Products are great, and always the quickest and most helpful customer service.
23 March 2026
Unprompted review
Reply from MegaMac
Hi Chris, great to hear this!
It's always nice when things go smoothly, thank you for sharing.
Best,
MegaMac Team
Quality product and fast delivery
Fast delivery. Lovely thick quality Kevlar cable. Thanks MegaMac!
22 March 2026
Unprompted review
Reply from MegaMac
Hi,
W're really pleased to hear everything went well for you, thanks for sharing your feedback.
Best,
MegaMac Team
Reply from MegaMac
Hi Davide,
Great to hear you had a good experience overall. We’ve noted your feedback on delivery and if it were entirely up to us, we’d be delivering the second you click “place order”! We’re always working to make things quicker where we can.
Best,
MegaMac Team
Best place to get my Mac SSD
Best place to get my Mac SSD, I recommend them all the time!
3 February 2026
Unprompted review
Reply from MegaMac
Hi Mirav,
That's what we're here for, thanks for your support :)
Best,
MegaMac Team
Amazing customer service!
Amazing customer service from this company can’t fault them one bit great communication at all times and fast postage and also very helpful last year when I ordered something I needed for holiday they posted it out same day so I received it in time for my holiday.
13 August 2025
Unprompted review
Reply from MegaMac
Hi Michael,
If we could frame this review, we would! Thanks for sharing!
Best,
MegaMac Team
A lesson to the rest…
Yet again - perfect service, from ordering, excellent customer service to fast delivery and superb product as advertised on a beautiful website. I highly recommend MegaMac…
25 March 2026
Unprompted review
Reply from MegaMac
Hi Mark,
We’ll take this as a win, thanks for being a part of it!
Best,
MegaMac Team
Bought Nomad Titanium strap and the…
Bought Nomad Titanium strap and the experience was great!
Fast delivery and great communication.
27 March 2025
Unprompted review
Reply from MegaMac
Hi Tam,
You’ve made our day a bit better with this, thank you!
Best,
MegaMac Team
It was a hassle free purchase of a…
It was a hassle free purchase of a really good product, what more can I say? Very happy.
6 January 2026
Unprompted review
Reply from MegaMac
Hi Tim,
Glad we could help. You’ve just given the team a little boost, thank you for that!
Best,
MegaMac Team
I recently bought a new iPhone case…
I recently bought a new iPhone case from Nomad. I accidentally ordered for iPhone 17 Pro Max instead of 17 Pro, but the customer care team was very helpful and adjusted the order for me. I really appreciate the help and love my new case!
26 March 2026
Unprompted review
Reply from MegaMac
Thanks Arleta, happy to hear we could help!
Best,
MegaMac Team
Good seller of Mac parts
I bought parts to upgrade a 27" iMac. All were as described and fitted well. Good price and efficient delivery. What more can one want?
26 August 2025
Unprompted review
Reply from MegaMac
Hi Pete,
We’re really happy to hear this, thanks for your support!
Best,
MegaMac Team
The new website is fantastic
The new website is fantastic - feels close to browsing in a store, the UI and the level of information and details - love the look and the fluidity too! MegaMac are one of my go to suppliers. Great service and great people!
26 March 2026
Unprompted review
Reply from MegaMac
Hi & thank you for your kind words! We poured our hearts and souls into the new website and we are thrilled that you like it :)
Best,
MegaMac Team
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