I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more
Company replied
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Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
42-46 Princelet Street, E1 5LP, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Bought two items from the store the OWC 4 bay 2.5" Thunderbolt enclose then an OWC Envoy Thunderbolt single M.2 enclosure.
On each occasion the service was exemplary. The items both worked brilliantly - one is used fairly infrequently as I only recently acquired a second thunderbot enclosure.
The first item the 4 bay enclosure is used as the main storage unit and has worked consistently for over three years now.
Jonathan keep up the good work. But remember that Linux exists and is so much more flexible than its two rivals.
Nice little shop with a well-curated range of fancy Mac stuff. I have bought a few photo and video things and found the quality high and the service very quick. Quite often has stock of high end imports when other places don't.
I bought a phone case and an Apple Watch strap from MegaMac - good price, swift delivery.
What's surprising is that I find myself checking out fairly regularly as it has a well-curated list of good quality, useful Apple accessories. There are always interesting options to browse.
Fast delivery, great customer service , always a place wher I could buy with confidence parts for my mac.
First time using Mega Mac and I can honestly say the customer service I have received has been fantastic and on point I will definitely be using them again and highly recommend them for premium apple products
I'm a long time customer of Megamac, having purchased accessories for my iPhone, and peripherals for my mac several times from them.
Every interaction with the site, and the people who work behind the scenes has been excellent. Great customer service, easy ordering and quick shipping.

Reply from MegaMac
Brilliant innovative products and brilliant customer support, oh and competitive pricing ..... what more could you ask for?

Reply from MegaMac
Brilliant service from MegaMac - I’m a big fan of their Nomad products in particular and they allow myself as a UK customer to purchase their products without paying the hefty postage fee I otherwise would have to ordering directly from their California based store.

Reply from MegaMac
I’ve bought many aftermarket watch straps for my Apple Watch. Most don’t last, some don’t fit quite right. This is not the case with MegaMac. I purchased the Nomad Waterproof Sport Strap three and a half years ago, and it’s as good as it was the day I bought it. Are they slightly more expensive than some of the other aftermarket straps, yes. Are they worth it, absolutely!

Reply from MegaMac
Have shopped with megamac countless times the returns process is simple and the service is easy, and the personal touch you get from the company speaks volumes

Reply from MegaMac
MegaMac are a great source of Apple accessories not easily obtainable in the UK, such as Nomad, and usually offer better value than buying direct from the US.

Reply from MegaMac
Easy to order stuff from here and delivery was perfect, on-time. Customer service was great too.

Reply from MegaMac
Great selection of products not easy to find elsewhere and great human service. The curated line of quality products keeps me going back.

Reply from MegaMac
Fantastic products, good prices, fast shipments and great customer service, what's not to like! I have been mega happy with MegaMac every time I've needed something and feel like this shop is so undervalued. Always my number one choice for all accessory needs.

Reply from MegaMac
Products are great, and always the quickest and most helpful customer service.

Reply from MegaMac
Fast delivery. Lovely thick quality Kevlar cable. Thanks MegaMac!

Reply from MegaMac
Best place to get my Mac SSD, I recommend them all the time!

Reply from MegaMac
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