Meezan Bank Limited Reviews 

There is no option for zero star so I could give to meezan bank because they deserve zero star rating.
Why I'm here just to inform they have started fraudulent activities with the account holders
My account was scammed around 8000 pkr because someone used my card for the online purchasings and shipments and I didn't receive any Otp or email so I could aware someone is using my card after more than 25 little little transactions very next day when I checked my account almost 8k was deducted.
I contacted meezan customer support after adding claim it's been more than 2 months no reversal or payment whenever I call they says sorry you have to wait even most of the support agents said there is no policy of reversal.
Main point is this bank has no cyber security and not even the acknowledgement and regrets on their own negligences

Problem solving department is almost sleeping
Customer problem and solving department is almost
Worthless

I am compelled to share my recent experience at your Multi Garden B-17 Islamabad branch, and frankly, it was shocking for a bank that claims to uphold professionalism and customer care.
I visited the branch to open an account for my wife, expecting a smooth process. Instead, it turned into a marathon of frustration:

Documents revised three times without clear instructions, forcing repeated visits and even after completion they wont try to understand.
Complete lack of understanding of a very simple and common scenario:
I work for an international company operating in 40 countries. Our main HQ is in the UK, my regional HQ is in the UAE, and I am based in Iraq for operational needs. My salary is generated from the UAE office which has nothing to do with Iraq being under restrictions. It is impossible to hold residence visas for two countries simultaneously—this is clearly documented, yet your staff could not comprehend it.
I already maintain accounts with three other banks even USD that opened accounts with fewer documents and zero confusion because there staff has more awareness.

What’s worse, during my visits, I saw other customers struggling with basic issues one of them was have UK passport and nationality but they wont allow to open account without him having UK Visa, is it a joke?. This is not an isolated incident—it reflects a systemic failure in staff training and awareness. Even our HR department expressed pity for the level of incompetence displayed.
Frankly, this experience raises serious questions about Meezan Bank’s commitment to customer service. If your staff cannot understand basic international employment structures, how can you claim to serve a global clientele?
My Recommendations:

Immediate staff training on handling diverse scenarios and applying logic instead of rigid, outdated rules.
Clear, standardized guidelines for account opening to avoid repeated revisions.
Customer-first approach—stop being “Lakir ka Fakir” and start thinking practically.

Meezan Bank is a respected name, but this branch’s performance is tarnishing your reputation. I urge you to take this feedback seriously and act swiftly.

This bank provides very poor customer service. There is no live customer care support, and customers are forced to waste time with automated systems. Overall, it has been a very disappointing experience. very bad experience . 3 hours ago by email live chat there no any agent who guide to customers what they do

UNFORTUNATELY, I DO NO AGREE WITH THE CLAIM OF "Best Bank of Pakistan". IF A PREMIER CUSTOMER is treated so badly, I can't imagine what others with regular account have to bear with!!

I had been an HSBC Premier Customer, which was located at this very location back in early 2000s. Since, HSBC was taken over by Meezan Bank, the service had continue to deteriorate to the point, that I got fed-up with careless, non-responsive and clueless staff, including last few RMs, OM and Branch Managers too that last week I finally withdrew nearly all of my money from Meezan. And I had always maintained my Premier Customer status. Two weeks ago, I contacted the BM and RM requesting a Certificate of Account Maintenance required by SBP. Got no response from them for four days. Sent another follow-up e-mail. Again, no response. Then I sent a complaint e-mail to the Complaint Center. They only acknowledged receiving the complaint, but no further action was taken, nor did they follow up. I finally took the initiative and traveled to Lahore (instead of crime-ridden dangerous Karachi), from Europe, at considerable expense, inconvenience and valuable time, to visit a branch in Gulberg Lahore. Where i happened to meet a very nice OM, who was polite, attentive and promptly had me fill out a request for Account Maintenance Certificate, that he personally had faxed to Clifton Branch and assured me that we should receive a response in 10-20 minutes. But that never happened. Then he called the branch manager, but the call was not answered. He called three different numbers at the Clifton Branch, but none were answered. I had already been sitting there for nearly 2 hours. So finally, I decided to end my misery and managed to have all of my money withdrawn over the next 24 hours, so I will never have to deal with the useless, irresponsible flunkies at the Clifton Branch again. Most of whom probably never went to college, have no qualifications, no nothing about banking, customer service, or even communication. But had previously been struggling as Cooks, Waiters, Primary school teachers and mediocre neighborhood "madarasas" or driving rickshaws or Taxis.My advice to any other Meezan customers - especially at this branch: Take your money and run, keep it under the mattress, find a better bank or invest in Prize Bonds. The time, expense and aggravation, chasing the incompetent and unprofessional staff at this branch will only get you ulcers and headaches, instead of service. There's a reason some of us choose to hold a Premier Account. We expect professional courteous service, not ignored and made to waste our time. Otherwise money could be deposited into any bank, invested anywhere, or kept in other safer places!!!

It's my 7th time in a month that my payment stucked. Whenever I try to do a transaction my payment gets stucked and they take almost 20-30 days to return that amount.

I use my account for salary purpose and everytime I try to withdraw my salary it gets stucked and takes almost a month to revert. It's very frustrating. I hope they solve the Issue or I pray their bank gets ban Insha'Allah.

After my Meezan Bank account was blocked, the process of reactivating it involved unnecessary delays. I had to visit the branch multiple times, which resulted in significant loss of time. Additionally, the staff’s attitude was not up to professional standards, which made the situation even more difficult

Very poor responses
Mainly in cheque process or clients
Take very difficulties and cbc system are irritating and not good behavior

Worst , i always face login issues, and lost 8 Billion $ deal.

📢 @MeezanBankOfficial I need your urgent attention

I’ve been trying to resolve an issue with Meezan Bank for more than a month through emails and your call center. Every day brings a new excuse and no real progress.

My experience today was extremely frustrating:

• The first call center agent took around 20 minutes to connect me to his supervisor, then another 20 minutes to connect me to a different team. While updating my issue status, he dropped the call.

• When I called again and asked another agent to connect me to a supervisor, he said “wait” and dropped the call too.

• On the third attempt, a different agent wasted 20 minutes and said she couldn’t connect me to a supervisor at all. She refused to share her supervisor’s name. After insisting for several minutes, she only gave a first name and claimed she didn’t know the full name.

• When I asked for her name to file a complaint, she refused to provide it for several minutes. Eventually, she agreed to connect me to her supervisor after 5 more minutes of back-and-forth.

This is becoming a daily routine while my actual issue remains unresolved. I need transparency, accountability, and a real solution.

Please look into this and help me resolve my case.

@MeezanBankOfficial

I am on overseas Pakistani and sent a formal complaint to Meezan bank as per their process. They didn’t not even tried to understand complaint and sent a generic reply. I have been scammed on whatsup and account holder is a Meezan bank holder. “ I request your immediate assistance in freezing the account, tracing the funds, and facilitating recovery in accordance with relevant Pakistan banking regulations and anti-fraud laws, including the Prevention of Electronic Crimes Act, 2016 (PECA), State Bank of Pakistan (SBP) guidelines on digital fraud protection, and consumer protection provisions under the Banking Companies Ordinance, 1962.

This report is submitted to ensure compliance with legal requirements for reporting suspected financial crimes and to seek your cooperation in mitigating further harm. I am not accusing Meezan Bank of any wrongdoing but am providing this information for your internal review and action as the custodian of the recipient account.”
Meezan bank was not even bothered reading my complaint fully and replied stating block card if card was used for payment. What a joke customer service, I am an overseas Pakistani I don’t have Meezan bank account my money went into Meezan bank’s account holder via whatsup scam. I provided all proof as a financial institution you have some responsibility to take action on scammers even if they hold bank account in your bank. I believe that is a fair ask?

Most worst service from this cheap bank I haven't seen that type of cheap services before I don't want to use bad words but tbh it's disgusting these are cow boys their services are very bad not recommended to anyone else be aware from these fraudsters

I’ve sent grievance emails and multiple follow-ups to Meezan Bank, but they never bothered to respond. Their customer service is robotic, indifferent, and shows zero concern for resolving genuine issues. It’s clear they don’t care about their customers at all. Highly disappointing experience.

NHey my grandson name is Dawood Ibrahim ahmed all property tax rate in i one account number photo account 0107909390 in on here how is on single one s on Sindh police mian Nawaz Sharif mian shebaz Sharif is son on police department

Terrible Service, Unprofessional Staff, and Unsafe Funds - Meezan bank

I am an overseas customer, and my experience has been consistently awful.

Account Lockout: The bank unilaterally deactivated all my accounts (Current, RDA PKR, RDA GBP) on August 8, 2025, without any notice. It took me 2.5 months and constant communication just to regain access.

Money Stolen/Deducted: After regaining access, I found multiple unauthorized internal charges totaling PKR 8,468.00 taken from my account on a single date. Their staff refused to refund this money.

Unprofessional Staff: The customer service and Managers have been consistently careless and highly unprofessional, ignoring my matter to properly escalate or resolve the issue.

Warning: Your money is not safe here. The bank shows zero regard for account security or customer service. If I could give them zero stars, I absolutely would. Avoid this bank at all costs.

My experience at Meezan Bank Walton Road branch was very disappointing. Hafiz Muhammad Amir was extremely unprofessional and unhelpful throughout the process. The staff also seemed careless and not cooperative at all. No one was willing to provide proper guidance or resolve basic issues. It felt like customers were being ignored instead of being assisted. I expected much better service from a bank like Meezan, but this branch seriously needs improvement in behavior, training, and professionalism.

I had some money transfered to my HBL account 3 days ago and I still haven't received it. I called the helpline to inquire about it, first of all the customer service agent wasn't have enough etiquettes to speak with a customer, then she didn't know what is the issue, why my hard earned money is still haven't been transferred to my account after a couple of days. It was not a deposit check or something which could take time, it was a simple transfer from another account via mobile app. When you need money urgently and you can't get it for days due to the issues on Bank's end it's pathetic service. What if you had to pay your hospital bill with that money?

Today I have paid ammount through my meezan bank card, and ammount deducted but wasn't paid, i called helpline 2 times to register my complaint, they responded we can't register it before 24 hours, and you should wait for 24 hours then do complain again. Worst experience through meezan debit card.

Meezan Bank itself is a scammer. My name is Yasir, and I have an account in your Shah Faisal Branch. Meezan Bank blocked my account due to a UBL loan recovery court notice against my father, and they didn’t even bother to send me an email regarding the account blockage. Firstly, I have nothing to do with my father’s UBL bank loan, and as per Pakistani law, a son cannot be held responsible for his father’s loan. Worst customer service ever. Now, even though the loan was settled almost two weeks ago, my bank account is still blocked. This is the worst banking relationship I have ever experienced.

Worst bank and worst customer service , staff keep hanging. Up the calls when trying to chase a request , unprofessional and untrained. Fatway kay name pay bank chala rahay werna inko koi pochay bhi na , will take my business else where , lanat ho us mufti pay jisnay paaisoon kay lia intrest ko halal kerdia lakh di lanat