I’ve been a Sadapay user for 3–4 years, and it’s generally worked fine aside from a few minor transactional hiccups. But a few days ago, I started seeing posts from people saying their balances were g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sadapay Is totally Scammed app I have Lost My Rs 40,000 from sada pay... 10 bar support walu ko message kia, in app mn b email py and koi reply ni sirf auto reply through bot, they are totly scammers... See more
Don't recommended at all SADA PAY BIZ MOST PATHATIC SERVICE MOST INEXPERIENCED CUSTOMER SUPPORT. I LOST 70$ FOR I SINGLE PAYMENT. Pehly to inhon 1 hazar verifications mangi. Jo jo bola gaya wo inhen p... See more
I was in the founders club, recently had low balance in my account, blocked my card on 2-3 failed charges. Poor app, useless links of re-instate form integrated, can’t even click that. Support team al... See more
Company details
Written by the company
SadaPay is a digital wallet in Pakistan paired with a MasterCard debit card. By removing the high costs of managing the physical infrastructure of traditional banks from the equation, we can pass those savings onto the customer to provide free financial services. Our mission is to eliminate the complexity of banking and simplify money for people and businesses through modern technology and delightful customer experiences.
Contact info
Lahore, United States
- www.sadapay.pk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lack of Transparency and connection with customer
I’ve been a Sadapay user for 3–4 years, and it’s generally worked fine aside from a few minor transactional hiccups. But a few days ago, I started seeing posts from people saying their balances were going negative, and now, on 24th March 2026, many accounts have been restricted. Their support is unreachable, there’s no presence on social media to offer any clarification, and their parent company, Papara, is under investigation for money laundering since last year.
Pathetic service ever!!!
Pathetic service ever!!!
It was one of the best services out there but as soon they were taken over by other company now even their services break down so often and they are doing a scam by saying the merchant charged back or charged double on your card which is a false claim at their end and even now their team is not even responding on time.
I think they really on a run now, I urge SBP/FIA/FBR to take strict actions against them.
Bhaut Bary Fraudiyeeee hain yeh.
Full fledged systematic scam.
Full fledged systematic scam.
Account got shut down.
Filled the form for funds.
Money wiped out.
They are fraud
They are fraud. Will deduct your amount and put in default list in State bank. Better to deactivate ASAP.
My account balance turned to negative…
My account balance turned to negative without any reason
Frauuuuddddd SADApay
Scammmm!!!!!!
Avoid Sadapay, its scam app
you will never see any other useless banking app than sadapay. Avoid this at any cost. They will make your acc balance in negative without any reason plus they will ban your account without any warning
Very Bad Experience Useless App
scam scam scam fraud with me payment has been snatched from my account 21000
scam scam scam fraud with me Payment
Very bad app
Very bad app. Very bad customer service. Unable to use due biometric issue and there is no one to resolve it.
Regret using this app
I was in the founders club, recently had low balance in my account, blocked my card on 2-3 failed charges. Poor app, useless links of re-instate form integrated, can’t even click that. Support team also sucks. In short, i am out of options without doing anything.
If someone asks me what the app is…
If someone asks me what the app is like, I will tell them it is a very bad, very slow, and very inefficient app.So tired and such a crappy helpline, this app of their simple payers is a very crappy app. I had a very bad experience. If I have used any bad app in my life, there will be no worse app than this. Such a crappy helpline and this app isTheir transactions are so bad and so bad and later they don't even listen to their customers and this is fraud and this is a scam app.😡😡😡
Worst Customer Support
I emailed them several times, and their response is beyond pathetic. Their help is nonexistent. I would delete my account because of my dissatisfaction with this app, but they won't even let me do that.
Good experience so far.
SadaPay has no helpline number and no…
SadaPay has no helpline number and no live chat support, and I have been waiting over 11 hours without any response. On top of that, card transactions take up to 3 days to appear in statements, which creates serious problems during urgent verifications. There is also no receipt provided for card payments, making it impossible to share proof with third parties when required. A digital banking service without proper support, timely records, or downloadable receipts is not reliable for critical financial needs.
Absolutely useless Customer Service
Absolutely useless Customer Service. I have provided as medical Certificate as per their advice. They promised a response within 2 working days but so far no action had been taken despite numerous messages.
Hopeless Service.
been a week i am trying to contact i…
been a week i am trying to contact i had almost 2 lac inside and they blocked my account without warning no helpline working account is blocked no reply on emails I tried to contact FIA they said they have done some heavy money laundering high numbers of victims are there kindly everyone please report
"My business has been severely…
"My business has been severely disrupted for a week because of them. My account is still not being activated even though they were the ones who deactivated it. They asked me to get my biometric verification done, which I did by paying a fee, but my account remains deactivated.
Despite having a balance in my account, they are not returning it, and all my incoming payments are stuck because of this. Their service is absolutely pathetic."
Extremely pethatic app
Extremely pethatic app
Totally scam
They blocked me account
No response from their side
I lost my 51 thousand
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








