Medivet  Reviews 

Great staff an excellent price for the treatment package and strongly recommend anyone looking a vets to go join the practice for any loved pets

Nice and friendly atmosphere and excellent doctors.

Great care and understanding

Both our cats found their annual checkup relaxed and unthreatening

Great service every visit. Would highly recommend.
Staff are brilliant

Always receive a great service when we visit the vet. The staff are very friendly and really helpful. The vets have been great with our cats and treat them so well. Would definitely have no hesitation in recommending to others.

Excellent service from both the receptionist and vet which totally helped us when we were extremely worried about our puppy after she had eaten a small amount of chocolate. We followed the advice given and are pleased to say she is fine with no problems.

I was obviously scared and emotional, when coming to the clinic. That made me less coherent, was jumping from one information to another in an odd order, but everyone was supportive and patient. They explained everything from the steps we need to make in order to find out what was wrong, to the possible treatments, costs, time line according to the evolution, even giving up to a consultation fee and actively looking for solutions for everything with me. Having the information and solutions, helped lowering my anxiety a lot. The staff is attentive, dedicated, and professional.
Even when I came with a stray cat, found in a very bad condition, they did everything possible to help, giving up on their fee.
I'm grateful for everything.

A trainee nurse clipped my German shepherd nails. She was so quick and efficient. I’m not sure of her name, but she was brilliant.

Excellent service

the vet was amazing and they really care and not just about money which is refreshing as we love our dogs

Appointment was on time. Thorough check up for our Cat . We have used this branch of medivet for the past 4yrs. No complaints . Very happy with the service provided.

Medivet Sutton on Hull:-
Do not use this vets they are the Sweeney Todd of the dog world!!! Been with this vets for 25 years and was taken over by Medivet, what a joke! The staff lie to to cover up medical negligence, but if it’s any consolation they are the cheapest in the UK for teeth extractions - £18 a tooth with all after care and included.

Vet and student and receptionist very helpful and excellent with my dog. The vet went beyond expectations

Cameron the vet was very good and caring about our chicken that we bought in to be looked at and treated.
I recommend this vet practice and care we received so far.

Unfortunately the last time I visited for my pet's injection the cost was increased by about £21, taking the monthly payment to £135.21. Over the last year or so the cost of the injection has been increased twice at least but never by such a great margin.
When I enquired, the receptionist could not coherently explain the reason for the increase.
Furthermore customers should be advised beforehand about increase in prices which should also be displayed.

Very disappointing experience. If I could give 0 stars, I would. Unfortunately, I am required to give 1 star.

Last Saturday, we took our dog, Alessa, to Medivet in Vilvoorde, where we were seen by Dr. Mollaerts. Alessa had been behaving very unusually for two days, and we were extremely worried.

During the examination, the veterinarian only carried out a superficial check-up. At one point, he observed her behaviour from a distance. He said, "Maybe she has injured herself, but I can't pull or move her around to find out whether she is in pain." However, I was certain that this was not the case.

Her temperature was 39 degrees Celsius, and we were told that this was "borderline". I then specifically asked whether a blood test should be performed because I was seriously concerned. The answer was very clear: "No, you don't need to worry. I'll give her an anti-inflammatory medication, and if she doesn't improve, you should come back."

The bill came to €65.

On Sunday, I immediately noticed that my dog's condition had not improved. I felt that something was seriously wrong, so I took her to an emergency clinic, where blood tests were carried out immediately.

The results were devastating: my dog was dying. Her blood level had dropped to only 12%. She was immediately admitted to the intensive care unit and received the necessary medication and supportive treatment. Her condition was critical. Eventually, we were referred to Antwerp for an emergency blood transfusion.

Thanks to that rapid intervention, Alessa is currently stable. She is now being monitored every two days, and she is receiving cortisone and other medication.

I am writing this review because I want to emphasize how important it is to listen to the concerns of pet owners. I clearly expressed how worried I was and even asked for a blood test myself. Had I waited any longer, my dog would most likely not be alive today.

I am extremely dissatisfied with the way this situation was handled.

I sincerely hope that other pet owners read this review and think carefully before bringing their animals here.

Kind regards,

The veterinarian nurse Danielle is wonderful but the monthly Librella injection I get for my dog has gone up from £109 to £132.84 when I paid my bill today. This is a really high increase of £24.
Librella have not increased their prices. I will now go back to The London Veterinarian Practice in York Street. Very disappointed have written to the CEO of Medivet for an explanation .

Really looked after my dog when she had to have some dental treatment. Everything was explained to me and I was given the opportunity to ask questions too, which put my mind at rest. Thank you.

Caring staff, always interested in your pooch

This was my first visit to Medivet. My cat needed his teeth cleaned due to a build up of plaque. Although I have always used a different vet, they were very slow in sending me a breakdown of the costs & when I finally did receive it, the price was really high. My daughter uses Medivet & recommended I go there. I had an initial appointment to have my cat checked & booked an appointment for a week later to have the treatment done. I was given clear advice about what would happen & the cost, which was almost half compared to the original quote from my usual vets. They checked my cats health & weight & gave suggestions on how I could help prevent future teeth problems, they even gave me a free sample of dental biscuits to help reduce the chance of plaque build up. The staff were lovely & I felt they really cared about my cat. I'm sure when he goes in next week for his op, he will be looked after really well. I shall be using Medivet in future as the staff were very professional & I felt confident with the service they provided.