MedExpress Pharmacy Reviews 

52,837
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 21,469 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting products arrived quickly and well-packaged, sometimes even fitting through letterboxes. The overall service is frequently highlighted as excellent, with many appreciating the thorough health checks and clear ordering process before prescription. However, some customers also noted issues with order fulfillment, including lost parcels, damaged deliveries, or discrepancies with order records. A few other people also felt that customer service was unhelpful or provided slow responses when trying to resolve these problems. Additionally, some reviewers mentioned that the product's expected results were not immediate or as effective as hoped.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speed and... See more

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and quick, and... See more

Product

Customers had ambiguous experiences with the product, with some reviewers reporting significant positive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the prompt, informative, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am feeling hunger pangs I thought would go...I am only on day 5 but having spoken to friends and colleagues their experience seems to be almost instant. I believe increasing my dose after the first... See more

Rated 4 out of 5 stars

Just to say, I was happy you queried my existing health conditions before prescribing. The product was received in good time & im happy that it fir through my letterbox. As far as taking thd pills,... See more

Rated 5 out of 5 stars

MedExpress provides extremely fast and efficient service. I submitted a first time order and uploaded my photos at noon, and a lovely team member (Yusrah) replied to me with an update before 4:00 PM o... See more

Rated 5 out of 5 stars

I've been a MedExpress client for over a year now, and my health has completely changed for the better. Once a month, I order my jab, and it is dispatched same day. My order arrives packed in ice... See more


Company details

  1. Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.2

Great

TrustScore 4 out of 5

53K reviews

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4.2

All reviews

(52,837)

18,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Losing weight

Ive lost 6.5 pounds in my first week. The medexpress app is great you can follow your weight loss and enquire if you have any side effects.

2 August 2026
Rated 5 out of 5 stars

Amazing and happy 😊

Made sure i was right for the medication with photo and id which was brilliant. Done quickly so i could start. And am happy happy thank u MedExpress A***

27 July 2026

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