The reason for the rating is Daniel, our development regional manager. He is responsive and always gets things done. Since he took over he has taken great pride in making sure people are dea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake Davies, who manages the communal land at Waterhouse Mill has been good to work with. He always listens to any concerns about the maintenance of the communal land and tries to resolve any problem... See more
Company replied
Very fast answer to emails. The points were clarified and allowed me to carry on with my process with no issues. The improvement point is to allow for phone interactions as Meadfleef restricts any c... See more
Company replied
Jake Davis dealt very promptly with an issue with the waste bin on our play area and damage to grass, which we have been asking for in the past with no results. We look forward to seeing the results o... See more
Company replied
Company details
Written by the company
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Contact info
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, United Kingdom
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3.9
Great
1K reviews
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Replied to 100% of negative reviews
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Biodiversity presentation
Paul Cassidy and some of his colleagues came to present to the Royston Wildlife Group about biodiversity. Paul had already led a walk on nearby Therfield Heath and had impressed everybody with his knowledge and enthusiasm about wildlife. His presentation was equally as interesting and informative and thus well received. It was encouraging to see how a commercial company can be ethical and dedicated to bodiversity. I would highly recommend Paul and Meadfleet to present at any wildlife meeting.
27 January 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave such a great review for Paul, we are so glad that you all enjoyed the evening.
Paul is very passionate about what he does, and he puts that passion into everything, so he will really appreciate your comments and endorsement.
Once again, thank you for such a great review and take care.
The Meadfleet Team
E Mailed & received a prompt reply to…
E Mailed & received a prompt reply to my query. Also spoke to one of the staff who was taking photos of the grounds where our houses are situated. Very pleasant & kept me up to date re
Planting & shrubbery.
25 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Elaine
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were pleased with the service that was provided for you and that you got to meet a member of our team also.
Take Care
The Meadfleet Team
Fantastic customer service
Speed of query to resolution has been fantastic. I received an initial email response from Mandy confirming she was investigation my query and would respond as soon as possible which was within 24 hours. Mandy’s response was extremely comprehensive and pre-empted my next questions and options for resolution.
Companies such as this can be notoriously difficult to communicate with but this experience has been second to none thanks to Mandy’s professionalism and efficiency.
24 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for the service that you received from Mandy.
We really appreciate such detailed feedback that we can pass on not only to Mandy, but all of the Teams here at Meadfleet.
Once again, thank you so much for your review.
Take Care
The Meadfleet Team
Very smooth reimbursement on moving
Very smooth reimbursement on moving via the legal team - francina B. was very helpful. No fuss. Excellent service
24 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Jon
Thank you for your review.
We are so glad that you were happy with the service that you received from Francina and we will pass on your great feedback.
Take Care
The Meadfleet Team
I am in the process of purchasing a…
I am in the process of purchasing a property and I am being told there is roughly £700 worth of fees and deposits to pay for us to simply change the name from the sellers to ourselves, and Meadfleet will not even supply a management pack to the solicitors so why would we then be having to pay these fees if you cannot even provide this?
18 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Alfie
Thank you for your review, although we are disappointed and surprised by your comments, as we supplied all the information in relation to the below comments to your solicitors on the 16th February 2026.
However, we can confirm, following a meeting with our Legal Team, that the amount that has been requested from your solicitors is £445.00 that relates to the production of the new Deed of Covenant in your name as the new purchaser, all the legal communications with the solicitors, the file to be reviewed and signed off by our Authorised Signatory and Director, along with the Consent to Registration for the Land Registry. We also requested the payment of the £150.00 Security Deposit, which is held on your account and then fully refunded to you when you decide to sell the property onwards. This therefore makes a total of £595.00 requested. We would therefore suggest that you contact your solicitor to understand where the extra £105.00 charge they have requested from you has come from. This has not been requested by Meadfleet.
With regards to the Management Pack, all the information that is required is detailed on our website under the "Moving Home" tab, but should you solicitors request further information that is relevant to Meadfleet, our Legal Team are always on hand to supply this. However, as confirmed, all the information that is required for the completion of a sale or purchase and is relevant to Meadfleet, is located on our website.
I hope that this addresses any concerns that you may have.
Take Care
The Meadfleet Team
Excellent Service
We recently had to contact Meadfleet Legal Department to assist us with the transfer of our property after the demise of my sister.
I want to thank Katie Briars for the excellent service she & her team provided especially when our solicitors were very slow in completing the transfer process. Katie Briars was so prompt in her communication and got me up to speed about their side of communication , which was very prompt to the solicitors. I had to step in to speed up the process and with Katie's professional assistance this got completed within a matter weeks. Thank you very much Katie for assistance.
Khursheed
18 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Khursheed
Thank you so much for you lovely review, and we are so sorry to hear the sad news regarding your sister.
We are so glad that you were happy with the service that was provided to you by Katie in our Legal Team and she will be over the moon with your kind comments.
All our thoughts are with you at this time.
Take Care
The Meadfleet Team
Francina has been extremely helpful…
Francina has been extremely helpful throughout a difficult transaction.
13 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for Francina today.
Your feedback is really appreciated and we will make sure that your comments have been passed onto her.
Take Care
The Meadfleet Team
Con artists!
Con artists!
The entire estate pays for you to come here, go down the alley way for a minute and the sit in the van for 40 minutes before driving away. I’m not even exaggerating as I have it all on camera.
How is that fair on residents. You need to review your services!
6 January 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Nath
Thank you for your review and feedback.
We are however, disappointed to note that you are unhappy with the service that you receive from Meadfleet, and as with any feedback, we would like to look into your concerns.
As we are unable to identify you from your review name, we would be grateful if you could contact our Customer Care Team at customercare@meadfleet.co.uk so that we can look into the concerns that you have raised.
Meadfleet take pride in providing a good service to our customers and therefore we would like to understand why you feel that this is not happening on your development.
We look forward to hearing from you with your development name and any further information than you can supply to our Customer Care Team to enable them to carry out a review alongside the Regional Manager for your development.
Take Care
The Meadfleet Team
They were fast to respond
They were fast to respond, helpful and efficient. A very good service
16 February 2026
Reply from Meadfleet Ltd
Hi Mr Caine
Thank you so much for taking the time to leave a review of the service that you received from us.
We really appreciate your feedback and will ensure that our Teams hear your great comments.
Take Care
The Meadfleet Team
Response was was great and very helpful…
Response was was great and very helpful and very quick to respond to emails
18 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Elsie
Thank you so much for leaving a review for us today.
It is great to hear that you were happy with the service that was provided to you.
Take Care
The Meadfleet Team
Excellent customer service
Excellent customer service. Really impressed with Mandy and how professional she is. Thank you! Suzie Bye
16 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Sue
Thank you so much for leaving such a great review for Mandy.
It is really great to hear your feedback and Mandy will be over the moon, so thank you once again.
Take Care
The Meadfleet Team
Mandy was helpful
Mandy was helpful, and assisted me in resolving my query.
16 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Joseph
Thank you so much for taking the time to leave a review for Mandy.
She will really appreciate your feedback and support and we will ensure that your comments are passed to the Meadfleet Team.
Thank you once again and take care.
The Meadfleet Team
Had a very good and prompt service from…
Had a very good and prompt service from Meadfleat regarding my account. Nathan from customer accounts was quick to answer my email and helped me to put everything in place so going forward I can pay my bills monthly
14 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Bev
Thank you so much for your review of the service that you received from Nathan.
We will ensure that your comments are passed onto Nathan and all the Team here at Meadfleet.
Take Care
The Meadfleet Team
Reply from Meadfleet Ltd
Hi Ann
Thank you so much for taking the time to leave a review for us. It really is appreciated.
We have passed your great comments to Kyle your Regional Manager, who will be over the moon with your support.
Take Care
The Meadfleet Team
Helpful
Had some bad experiences dealing with external contractors and my housing developer on the Horsforth site but Jake Davies has been extremely helpful when I’ve needed something sorted, even organising work after no longer being assigned to my development.
12 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Luke
Thank you so much for the review that you have left for Jake.
It is great to hear that you were so pleased with the service that he provided for you and we have passed your fantastic comments onto him.
Take Care
The Meadfleet Team
Mandy was wonderful helping my sister…
Mandy was wonderful helping my sister in law Norma with paying her bill. Norma is 81 years old, she certainly doesn't understand modern technology, she hasn't got a smart phone and gets confused with telephone automated calls, so it was very kind of Mandy to telephone Norma to take payment over the phone. I can't thank her enough.
12 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Jennifer
Thank you so much for your review.
We are so glad that Mandy was able to assist your sister in law, which she will always be happy to do.
She was really thrilled that you took the time to leave a review for her and really appreciated your lovely comments.
Take Care
The Meadfleet Team
Excellent service
Clarification was given with regards to my query and everything was dealt with efficiently and curtiously.
Excellent service from start to finish.
11 February 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Dafydd
Thank you so much for your review.
It is great to hear that you were happy with the service that you received from Meadfleet.
We will make sure that your great comments are passed onto the Team.
Take Care
The Meadfleet Team
Scouting Collaboration
Just started collaboration between local Scout Group and Meadfleet.
Initially supplying bird feeders and seed to young people, must mention Jay , who has driven this first initiative.
Looking forward to future developments.
23 January 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Hazel Grove Carnival Funday
Thank you so much for leaving us a review.
Our Regional Managers really love working with our local communities and Jake will be so pleased that you took the time to leave a review!
Thank you so much for your support and we also look forward to what the future brings.
Take Care
The Meadfleet Team
Reply from Meadfleet Ltd
Hi Phil
Thank you so much for taking the time to leave a review for us, all the Teams here at Meadfleet really appreciate your support.
Take Care
The Meadfleet Team
Reply from Meadfleet Ltd
Hi Veeshal
Thank you so much for your review, it is really nice to have your support.
We will pass on your feedback to Sean, who will be over the moon.
Take Care
The Meadfleet Team
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