The reason for the rating is Daniel, our development regional manager. He is responsive and always gets things done. Since he took over he has taken great pride in making sure people are dea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake Davies, who manages the communal land at Waterhouse Mill has been good to work with. He always listens to any concerns about the maintenance of the communal land and tries to resolve any problem... See more
Company replied
Very fast answer to emails. The points were clarified and allowed me to carry on with my process with no issues. The improvement point is to allow for phone interactions as Meadfleef restricts any c... See more
Company replied
Jake Davis dealt very promptly with an issue with the waste bin on our play area and damage to grass, which we have been asking for in the past with no results. We look forward to seeing the results o... See more
Company replied
Company details
Written by the company
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Contact info
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, United Kingdom
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3.9
Great
1K reviews
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Replied to 100% of negative reviews
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Approachable and Responsive
I’ve found the new regional manager to be approachable and responsive to any feedback regarding the grounds keeping around our new build estate in shepshed.
15 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Ian
Thank you for your review.
It is really great to hear such positive feedback and we will ensure that your comments are passed to your Regional Manager, who will appreciate that you took the time to leave a review.
Take Care
The Meadfleet Team
Brilliant customer service from Mandy…
Brilliant customer service from Mandy at Meadfleet Limited.
Handle our request for reinstallation of our monthly payments.
Highly recommended she receives recognition for her outstanding customer service.
14 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Vincent
Thank you so much for such a great review for Mandy in our Accounts Team.
We will make sure that your fantastic comments are passed onto her. She will really appreciate that you took the time to leave such lovely feedback for the service that she provided for you.
Take Care
The Meadfleet Team
Natalie Whittaker has been very helpful…
Natalie Whittaker has been very helpful throughout the process. Despite this matter going on for quite some time, she provided a prompt response whenever I had questions and ensured everything was handled efficiently. I really appreciate her support and professionalism.
14 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Thathsarani
Thank you so much for your review.
It is great to hear that you were happy with the service that was provided to you by Natalie in our Legal Team.
She will really appreciate your feedback and your support.
Take Care
The Meadfleet Team
Positive feedback
I wanted to give some feedback on here in regards to recent communication with your regional manager Jake. He was very proactive and helpful in listening to my concerns and seeking to address them.
Thanks again Jake.
11 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Ethan
Thank you for taking the time to leave a review for the service provided to you by your Regional Manager Jake.
It is great to hear your feedback and he will really appreciate your support.
Take Care
The Meadfleet Team
Was having issues paying a bill on the…
Was having issues paying a bill on the automated system which resulted on a late payment charge being added to an already expensive bill. I emailed numerous times prior to this but had no response also rang but found it impossible to speak to a human. Rang Jake Davis as he had helped with a fencing issue prior to this so i had his number. Although this is not his remit he helped resolve the matter and the late payment charge was removed. Thank you
15 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Lyndsey
Thank you for your review today.
I can see the emails that have been exchanged on this matter and we are glad that we were able to assist you. Please rest assured that our Accounts Team will always respond to you, although at some points, this may take a little more time than at others.
We are glad however that Jake was able to assist you and we will pass on your thanks to him.
Take Care
The Meadfleet Team
Inadequate waste bin and damaged grass and shrubs
Jake Davis dealt very promptly with an issue with the waste bin on our play area and damage to grass, which we have been asking for in the past with no results. We look forward to seeing the results of his proposals. He actually listened and took notice of the problems so well done Jake and thank you.
11 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Jane
Thank you for taking the time to provide great feedback and 4 stars for your Regional Manager Jake Davies.
He will really appreciate your comments and we will make sure that they are shared with the Team.
Take Care
The Meadfleet Team
Mandy at Meadfleet helped resolve a dispute
Mandy at Meadfleet was very helpful in resolving a disputed invoice. She was consistently helpful and polite in a tricky circumstance and we were happy with the outcome. Excellent service!
6 May 2026
Unprompted review
Reply from Meadfleet Ltd
Good Afternoon,
Thank you so much for your review of the service provided to you by Mandy in our Accounts Team.
We will ensure that your great comments are passed onto her as she will appreciate your feedback.
Take Care
The Meadfleet Team
Ray of Sunshine
During a conveyancing matter, I have recently had the pleasure of dealing with Francina Boulter who was extremely efficient and helpful in providing the necessary information for the sale of a property.
A credit to Meadfleet - thank you
24 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Danik
Thank you so much for taking the time to leave a review of the service that you received from Francina in our Legal Team.
It is so great to hear that you were happy with this service and will ensure that your great comments are passed onto Francina and Team.
Thank you for your support and appreciation.
Take Care
The Meadfleet Team
I had a query about my bill
I had a query about my bill. Sent an email to the credit control centre. I had a response within 30 minutes, with clarification on my query. Assisted by Paul Ellis. Thank you for the quick response.
7 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Normsa
Thank you for taking the time to leave a review for us today.
It is great to hear that you were happy with the service that was provided to you by Paul in our Accounts Team, and we will ensure that your comments are passed onto him.
Take Care
The Meadfleet Team
Efficient handling of query by Paul
Dealt promptly by Paul in customer accounts, very helpful and satisfied with the service.
5 May 2026
Reply from Meadfleet Ltd
Hi Mahesh
Thank you so much for your review for Paul in our Accounts Department, it is lovely to hear that you were happy with the service that he provided to you.
We will ensure that your great comments are passed onto Paul and the Team.
Once again, many thanks.
Take Care
The Meadfleet Team
Mandy was a fantastic help when I had a…
Mandy was a fantastic help when I had a query regarding my account. She answered promptly and came up with a great solution. Thanks 👍
1 May 2026
Unprompted review
Reply from Meadfleet Ltd
Hi SAE
Thank you for your review for Mandy, it is lovely to hear that you were happy with the service that you received from her.
She will really appreciate your support and feedback, so once again, thank you for taking the time to leave a review for Mandy.
Take Care
The Meadfleet Team
Had an issue with payments so I emailed…
Had an issue with payments so I emailed Meadfleet and got an immediate response from Paul (Paul Ellis), who, rather than prolonging the situation, resolved the issue straightaway. Thank you Paul !!
1 May 2026
Reply from Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were so pleased with the service that was provided to you by Paul, and we will make sure that your comments are passed onto him.
Take Care
The Meadfleet Team
Mead fleet has been exceptional to work…
Mead fleet has been exceptional to work with. A special thank-you to Francina for her swift and efficient service to provide compliance certificate as other Management Agent takes ages . It’s refreshing to experience such reliable support.
30 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Remya
Thank you so much for your great review.
We will ensure that your comments are passed onto Francina and the Team, who will be really pleased with your feedback.
Once again, thank you so much for your review, it is really appreciated.
Take Care
The Meadfleet Team
You look after the estate with…
You look after the estate with different degrees interest. Some areas look really good others look uncared for
23 April 2026
Reply from Meadfleet Ltd
Hi
Thank your for your review and your feedback.
If you could contact our Customer Care Team with a little more information, as we cannot identify you or your development from this review, they will look into any concerns that you may have with the maintenance. It could be that the areas that you are concerned about have a different maintenance regime to the rest of the areas that we maintain on the development. However, we will look into your concerns.
Customer Care can be contacted at customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
I requested some help and advice from…
I requested some help and advice from the meadfleet team and Mandy was my contact and she understood and provided the support required. We were then able to resolve the issue very easy.
23 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Mark
Thank you so much for taking the time to leave a review for our Team today.
We will make sure that your great comments are passed onto the Team, in particular Mandy, who will really appreciate your feedback and your support.
Take Care
The Meadfleet Team
Prompt & pleasing response by Mandy to…
Prompt & pleasing response by Mandy to my issue raised - thank you
16 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Emma
Thank you so much for taking the time to leave a review for us.
We will ensure that your comments are passed onto Mandy, who will really appreciate your support.
Take Care
The Meadfleet Team
Meadfleet, Joanne, Attitude site, enriching our open space
Joanne is very approachable and we had a good chat about the open space on our development. A few days later she dropped by with some wild flower seeds and a bird feeder as we had mentioned we were hoping to get some and sow them ourselves as we are very enviromentally friendly and love the nature the open space gives us.
13 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Gail
Thank you so much for your great review of the service that was provided to you by your Regional Manager, Joanne. It is always great to hear that our customers are happy.
Joanne will be thrilled with your feedback and your appreciation of her actions, so thank you so much for your support.
Take Care
The Meadfleet Team
I had some difficulty paying my bill by…
I had some difficulty paying my bill by the automated phone service, which resulted in late payment.
I contacted the customer accounts
dept. and spoke to Paul Ellis, who dealt with the matter swiftly and sympathetically, putting my mind at ease. Many thanks.
8 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hi Deborah
Thank you so much for leaving a review for us today.
We are so glad to hear that Paul was able to assist you and we will ensure that your great comments are passed onto him.
Please do not hesitate to contact any of our Teams should you need assistance, they are always happy to help.
Once again, many thanks for taking the time to leave your review for us.
Take Care
The Meadfleet Team
Top job Meadfleet
Thanks to the services Meadfleet provide, the estate where I live is always looking tidy and well maintained. It's taken a few years, but I feel we've built up a good working relationship so we feel comfortable contacting Meadfleet if there are any concerns.
One Kegworth are a group of volunteers in my village who organised events for the whole village to come together and we are extremely grateful for the support from Meadfleet & they donations they have made towards our activities. This company definitely fulfils it's CSRs
6 April 2026
Reply from Meadfleet Ltd
Hi
Thank you so much for such a great review for Meadfleet.
It is so great to hear that you are happy with the service that we provide to you. Meadfleet love to work closely with our customers and it so great to hear that you are as happy with the relationship as we are.
We all love working in collaboration with our customers assisting with their development activities and we are more than happy to lend a hand, and provide our support and donations to you.
Thank you once again for your feedback and support, we really appreciate you.
Take Care
The Meadfleet Team
A very understanding service
A very understanding service, leading to a positive outcome offered by Mandy.
15 April 2026
Unprompted review
Reply from Meadfleet Ltd
Hello
Thank you so much for taking the time to leave a review for us today.
We will ensure that your great comments are passed onto Mandy, who will really appreciate your feedback.
Take Care
The Meadfleet Team
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