MDP Supplies Reviews 

743
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members for being exceptionally helpful and providing consistently fast, efficient service every single day. Consumers also appreciate the top-quality products available at competitive prices and quick response times when dealing with online orders or inquiries. Some reviewers were not happy with customer service, noting occasional dismissive interactions or receiving damaged items during transport. However, a few other people also felt that delivery problems or inconsistencies with specific branch staff created frustration over time. Reviewers occasionally mentioned that issue resolution could be improved to better support long-term buyers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, product knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful and dedicated... See more

Product

People report positive experiences with product, noting that the range on offer is good and provides great... See more

Service

Customers consistently report satisfaction with the service, highlighting that staff members are always... See more

Order

Reviewers mention positive feedback about order processes, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service time and time again from MDP. Never had any issues and always pleased with quality and service. I felt compelled to write a review, as today, Neil was exceptionally helpful. He w... See more

Rated 5 out of 5 stars

Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more

Rated 5 out of 5 stars

Ordered late on Christmas Day evening, received my confirmation of order and invoice in minutes. The text and email “ready for collection” received first thing on working day back (29th). Quick, effi... See more

Rated 5 out of 5 stars

MDP are always there to help, they are very well stocke and if any product is unavailable, in my experience, it only takes a few days to get it in. Always providing top quality products at very compe... See more


Company details

  1. Printing Equipment and Supplies
  2. Art Supply Store
  3. Prints and Signs Store

Written by the company

Wholesale distributor of sign vinyl and supplies for sign makers & garment printers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

743 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(743)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

always a pleasure, quick and helpful

Ordering is simple and quick and ready for me to pick up from store quickly. all the lads at the canvey store are really helpful and polite . i am disabled so they often help me carry stuff to my car and put up with my multiple seperate orders in 1 day where i forget and add things after lol.

my only gripe is when ordering mugs to be delivered online that the mugs came in individual boxes as there is almost always broken ones when they arrive.

23 February 2025
Rated 2 out of 5 stars

Quick postage but low quality

Very quick postage but quality of the wrap is ridiculous - if it stick it's 50% chance that the wrap wilt tear. After wasting an hours I throw all to the bin. If I bought drugs for that money that still will be better way to spend my money than buying these wraps, sorry not sorry

24 January 2025
Unprompted review
MDP Supplies logo

Reply from MDP Supplies

Dabb
The issue you are describing sounds like you were applying this in a cold environment as this affects the adhesive strength and makes the wrap more brittle.

The colder it is, the less tack the adhesive has. The surface of a vehicle should ideally reach an ambient temperature of 20C before wrapping. This is relevant to all manufacturers' vehicle wrap.

The branch that processed your order have checked the roll that your order came from and the adhesive level appears fine so it doesn't sound like a manufacturing issue but if you still have some send us a piece back. We will test it for you and if a fault is identified we will refund or replace.

We wish you had contacted our customer service team when you first encountered an issue.

Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, dispatched immediately after ordering. Always a good service with very reasonable priced products. Highly recommend, have been using on & off for years.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

There was no information about the…

There was no information about the blanks and it was not until printed did we discover a film over the discs that needed to be removed first. This in turn has now cost me more money as I have had to re order new blanks.

22 January 2025
Unprompted review
MDP Supplies logo

Reply from MDP Supplies

Apologies for the issue. Dye sublimation metal inserts, from any supplier, always have a protective film on the coated side, but in fairness it did not state this on our website.

We have updated the website now and as a gesture of goodwill we have also processed a full refund on the original order so you are not out of pocket.

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