CanvasWorld Reviews 223

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that their pictures turned out beautifully and exceeded expectations, often feeling like true art. Many consumers highlight the excellent service, appreciating the ease of submitting photos, the quick proofing process, and the overall value. The delivery service is frequently commended for its promptness and secure packaging, with many orders arriving faster than anticipated. However, some customers also noted issues with product quality, specifically concerning poor framing, off-centered images, or pixelation. A few people were dissatisfied with the delivery service, mentioning damaged items upon arrival, or experiencing inflated shipping costs and delays.

What people talk about most

Product

People report positive experiences with product. Customers are consistently impressed with the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent product quality, noting... See more

Service

Clients share positive opinions on service. Many reviewers praise the company for doing an amazing job,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers found the ordering process incredibly easy... See more

Based on these reviews

Rated 5 out of 5 stars

My picture turned out just right! I love that this company has a graphic designer check your project, giving helpful suggestions to improve the image. In my case, my photo was a bit uneven which was c... See more

Rated 5 out of 5 stars

CanvasWorld exceeded our expectations when creating a canvas print of our beloved pug, Kadie. What impressed us most was the care put into the craftsmanship. It doesn’t feel like just a print; it fee... See more

Rated 5 out of 5 stars

Canvas World was one of the only companies I could find online that offered a large format 48x48. It was so easy to submit my picture, have it proofed and the quality and durability of the finished p... See more

Rated 5 out of 5 stars

...This was my first order with CanvasWorld...and I am utterly impressed with the way my photo came out after printing...Also...The packaging is the best damn system I have ever seen for such a deli... See more


Company details

  1. Digital Printing Service
  2. Art Dealer
  3. Art Supply Store

Written by the company

Create beautiful, gallery-quality canvas prints at prices that fit everyday life. We help turn favorite photos into lasting wall art with easy-to-use design tools, customizable templates and a wide selection of artwork to choose from. Whether decorating your home or creating a meaningful gift, we make it simple to bring your memories, and style, to life on canvas.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Firts Time User - Looks Good!

Both canvas prints came out well enough to the submitted originals from our travels. I was unsuew about using your color/editing features, so we submitted cropped and re-balanced images using our tools.
Good work!

11 April 2026
Rated 4 out of 5 stars

The picture was perfect

The picture was perfect! But the frame was not straight, the hanger clip was not installed properly and there was a silicon button on one side but not both side. Attention to detail was not achieved.

14 April 2026
Rated 5 out of 5 stars

A perfect memorial for my pet

The overall quality of my canvas is perfect. The image placement was spot on. I just couldn't be more pleased. The ordering process was easy, and the delivery was quick. I will use again!

14 April 2026
Rated 5 out of 5 stars

So realistic

So realistic and exquisitly done that my younger Labrador stood in front of the canvas as it hung on the wall and barked his approval.

13 April 2026
Rated 5 out of 5 stars

Great experience

The pic of my lil guy is precious. You were really fast and had great communication. I truly appreciated that.

11 April 2026
Rated 1 out of 5 stars

Disappointing Experience

I worked with CanvasWorld support to determine the best delivery and shipping methods, as I was working with you to have a painting printed in time for a wedding on the 11th - your support team assured me that the order I had placed, which was scheduled to arrive on the 10th, would make it before the timeframe I needed it and I would not need to reorder with further expedited shipping.

While I do understand you do not have control over the shipping process, I do feel that CanvasWorld played a key role in preventing this painting from making it to the wedding - as it arrived over 36 hours late and could not be shared with the couple.

The print itself looks lovely, but that point feels mute now that the bride and groom were unable to display it on their wedding day.

11 April 2026
CanvasWorld logo

Reply from CanvasWorld

Hello Aurash, thank you for your feedback, and we’re truly sorry this order did not arrive in time for such an important occasion. We’re glad to hear the print itself met your expectations, but we completely understand that this does not make up for missing the intended moment. Your feedback is important and will be shared with our team to ensure we communicate timelines more cautiously and accurately, especially for time-sensitive orders. We’d appreciate the opportunity to make this right. Please reach out to our support team at customercare@canvasworld.com so we can review your case and provide a suitable resolution. Thanks again, and we look forward to hearing from you.

Rated 5 out of 5 stars

Family Member Gift

My gift to a family member is so loved. The quality of work is great. The canvas delivery was fast. I will order more for other family members.

11 April 2026
Rated 3 out of 5 stars

Product looked fine once received

Product looked fine once received. Delivery was after promised date

11 April 2026
CanvasWorld logo

Reply from CanvasWorld

Hello Glenn, thank you for your feedback. We're very sorry to hear about the late arrival of your order. While we ensure all orders are shipped on time, delivery issues are unfortunately beyond our control. That said, we've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered carrier. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.

Rated 2 out of 5 stars

Unrealistic timeline for our large order

Your timeline for Production and delivery was not realistic and if they were more accurate we would not have used your service. We were relying on your estimated delivery timeline to get ready for an event and if our order was too large, we wish that could have more realistically communicated that it will not be ready in time. We had to use another vendor and will probably not use Canvasworld again.

10 April 2026
CanvasWorld logo

Reply from CanvasWorld

Hello Matthew, thank you for your feedback, and we’re truly sorry to hear that the timeline did not meet your expectations. We understand how important accurate delivery estimates are, especially when planning for an event. If there was any misalignment or lack of clarity around the production and delivery timeframe for your order size, we sincerely apologize. We aim to communicate timelines as clearly and accurately as possible, and we regret that this was not your experience. We also understand the inconvenience of having to source from another vendor, and we’re sorry for the impact this had on your plans. Your feedback is very valuable and will be shared with our team to help improve how we communicate timelines going forward. Thanks again!

Rated 5 out of 5 stars

The quick turnaround

The quick turnaround. The first canvas got lost in the mail, no fault of yours. I sent an email to you. Your customer service answered me quickly. Although it wasn't your fault, a replacement was quickly made and shipped priority mail. The canvas is perfect. Will be ordering from you again.

11 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look