McTear's Reviews 

I purchased earlier this month an album of cigarette cards the item was described as 20TH CENTURY ALBUM OF CIGARETTE CARDS, comprising various cigarette cards by makers including Players, Wills and Ogdens showing an old tattered album with no other photo's and it was cigarette cards I was interested in.
I submitted my bid and purchased for approx £130.00 in the week previous to auction I checked the site for other photos, none were shown and there were none on the sale day, they told me they had put a couple of Photos on the site which I do not believe, but I could have blinked and they were gone!
On receiving the item a few days later opened the album and it was just a scrap book with nearly every single card cut to pieces about 800 cards and all stuck in of no value whatsoever A really horrible collection
I contacted them the same day and asked for the management and was told nobody was available but they would ring me next day, They did and sent James one of there minors to speak with me
who had a stock answer and get out of jail card which they have according to earlier reviews have used many times before .
HAVE YOU REQUESTED A CONDITION REPORT
many people including myself do not have time for all this hassle I just require honest people to give a good report on the item, It looks as if on any damaged items they show as little as possible to enrich their commissions and get more cash from you.
BEWARE OF McTEARS If they show very little of an item and no reasonable report on condition you could be losing your money and find an honest
Auction House who show good and bad with items.
The management of this company have obviously programmed there staff well with complaints.
People like Mctears do not deserve to be in business
there are many honest auction houses who are delighted to deal with you in an honest way and will put things right when a mistake is made,
THIS WAS NOT A MISTAKE IT WAS TAKING MONEY UNDER FALSE PRETENCES
I am always happy to show the advert and Photograph with one photo of Album sold

I had two prints in sales which did not sell. When I collected them one of the frames had been damaged with the back having been removed resulting the contents of the frame becoming loose. I wrote to Mctears asking why the back had been removed but never received a reply. Disappointing service!

Excellent service from start to finish! Communicated with Michelle who gave really helpful professional advice on how to sell and the auction process for a complete newbie like myself. Would deal with again and again!

CAVEAT EMPTOR l was never given either estimates or valuations on my first bargain basement sale of a few original art deco items, all flung in at £20 a pop ...Xmas for some dealers - as well as doing this without informing me, as l would have withdrawn a few item, especially the superb glass/brass ceiling light, subsequently valued at circa £180-350 and some deco glass vases, about £35-70 each. l was told in writing all these items dumped into the £20 bracket as they were not Deco. They belonged to someone who was known to experts, eg such as BBC drama producers, for owning a 100% Deco living room in which they would film. l have no legal recourse. But l am happy to put a case together if anyone is offended. l have a witness to the statement made before collection, but l assumed the statement would be sent/emailed in writing to me as accepted then that these were reputable auctioneers. Caveat emptor.
PS I have spoken with Michelle and further detailed items which were indeed sent for the above sale to me but minus any estimates of price. I still have this letter. I stupidly assumed the Deco items had not yet been appraised and estimated. I was wrong. That £20 PER ITEM LOT went on sale without any attempt to appraise me of that low low low estimate per item. Obviously the most original collector's Deco item even then although estimated at only £20 went for over £100, proof enough that this was a silly unrealistic £20 estimate of its true value. As the item was incorrectly described I assume genuine Deco collectors were not alerted, ipso facto some dealer had a very good deal that day! During my discussion with Michelle, I was unable to discuss the finer points of the Art Deco buying world, as she is a Director of the company.

Been going to this auction for years and never had a problem. Great service, polite and conscientious workers

still waiting to recieve my auction item!

First class service, online site is used friendly which makes checking auction items, bidding etc very easy.

Brilliant staff, helpful and informative.

Highly recommend this company, great service and expertise

Brilliant service. Quick and Easy and helpful when I called them or emailed them for information.

Excellent service. Would thoroughly Recommend.

Everything ran smoothly from buying
on saleroom through invoicing,payment and delivery by mailboxes.

Great service every time from Mc Tear's simple as that

Staff very helpful after i arranged a collection.

All good. Good for me.

Easy to bid online. Delivery, Colin Moran, was efficient nd responsive.

As with any business always room for improvement particularly around digital engagement

I bought some fabric from the auction house ,they wouldn’t ship and said they recommend shipping companys on there web page ,I received a quote of £95 ,to post half a roll of fabric ,the item was only £55 to buy ,While I understand this is out of the Auction rooms hands but I question why you would recommend mailbox in the first place ,I went with another shipping company for half the price which is also recommended on there site ,in this environment why CARNT you employ someone to rap and ship for you ,I’m sure it wouldn’t be hard to give this to someone who needs the work ,rather than give it to these company’s who price themselves out of the market ,I for one would be delighted to know that my money is going to someone like that than these company’s ,Colin moran has been great he kept me informed of my deliver and was half the price ,he’s been professional and polite and helpful ,he should be at the top of the list ,I’ll be using him again when I buy from you ,
Brian Hatton ,