Devon Wick Candle Co. Ltd Reviews 6,160

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and long-lasting, strong scents, often noting that they surpass other brands. Many consumers are delighted with the reasonable pricing, especially the available deals, and frequently mention the quick and efficient delivery service. People also appreciate the wide variety of fragrances and the overall pleasant ordering experience. However, some customers experienced issues with their orders, such as receiving incorrect items, missing products, or delayed deliveries. A few reviewers also found that certain scents were not as described, lacked a strong throw, or were too overpowering.

What people talk about most

Product

Consumers find the product to be of high quality and are very satisfied with the scents. Many reviewers... See more

Quality

Users describe positive interactions with quality. Many customers praise the strong, long-lasting scents of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick delivery, with some receiving... See more

Price

People report positive experiences with price, consistently finding them reasonable and competitive. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely 5 star experience from this company. Arrived next day. Ordered the wax melts. They are the best smelling scents I've had and long lasting too. Will certainly be ordering again. Won't order... See more

Rated 5 out of 5 stars

Absolutely incredible customer service and delivery time, but the products really do speak for themselves. I used to be a loyal Jo Malone purist, but the scents I am used to don’t hold a candle (p... See more

Rated 5 out of 5 stars

Me and my family have been ordering from here for about 1-2 years and They never disappoint!! Every scent is unreal and no other wax melts ever compare,scent lasts for long time and is strong. The... See more

Rated 5 out of 5 stars

The fragrance smells amazing. It lasts so long in my house I’ve always tried different ones and the smells goes so quickly, but this one lasts all day even after leaving and coming home I can smell it... See more


Company details

  1. Candle Store

Written by the company

Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness. From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had to buy myself another bundle…

I had to buy myself another bundle while the offers on. As just under £40 for 3 Diffusers, 1 Candle, 1 Spray and 4 Wax Melts is such amazing value.
I love that unlike some who'd use it as a way to get rid of unpopular scents not the case here. We pick exactly what we get and it includes the recently released scents.
I'm a big Santa's Cookies fan so had to get it as a Candle and 2 of my melts.
From the new Spring Scents I got 2 diffusers of Whipped Vanilla and Sugared Waffle. Just from sniffing the box I know i'll love them

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Spring vibes

I’ve been really happy with these spring-scented wax melts. They smell fresh and clean, with a nice mix of light floral and airy scents that suit the season really well.
The fragrance fills the room quickly and even carries through the house without being overpowering. They also last well, staying noticeable for several hours before fading.
Overall, they make the home smell really fresh and welcoming, and I’d definitely buy them again.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous scents and fast delivery

First time ordering. It came extremely quick which is fantastic. I ordered the offer of 8 carpet fresheners, I got a free wax bar and I haven’t yet opened the carpet powder but could smell the wax melt as soon as I picked it up and it is absolutely gorgeous! I will be orders from here regularly for sure. Cannot wait to try everything out. The customer service was amazing too. Thankyou!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Room spray and Diffuser.

Ordering was straight forward and i made use of the Easter 20% discount.
Loving the Belle room spray and diffuser.
Sadly i'm not so keen on the unstappable spray.
Will definitely order more in the Belle, its one of my favourites 🤩💖

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely 5 star experience from this…

Absolutely 5 star experience from this company. Arrived next day. Ordered the wax melts. They are the best smelling scents I've had and long lasting too. Will certainly be ordering again. Won't order from anywhere else!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Found them online,I've been busy wax…

Found them online,I've been busy wax melts for years ,but I must say the quality of there product is absolutely fantastic they lady 3 times along as any other wax melts I've brought,yes I pay more but it's worth it ,will always buy from them now .happy customer

4 April 2026
Unprompted review
Rated 2 out of 5 stars

Not The Best

Bought on the back of all of the good reviews but after using two of the sample candles I don’t find them anywhere near as good as Yankee candles and would return if possible as the rest will probably now go to a charity shop.

3 April 2026
Unprompted review
Rated 2 out of 5 stars

Customer Service

My granddaughter ordered off your website some candles for her mother for Mother’s Day. She made the order wrong so they advised her that they would give her a refund and my granddaughter who is 12 by the way re-ordered again.
She received the second order which we were really pleased with, but after emailing twice and calling nearly every other day to an answer machine saying our lines are closed call between 8 -4.30 no option to leave a message she still has not received her refund which was received back from Royal Mail please could somebody contact us

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service excellent

I asked a general question on fb and someone from the company kindly responded to me via messenger. Based on this response I made a purchase. These melts are fabulous and as I was advised 1-2 blocks into a melter gives you an amazing smell. Even without the heater being turned on (it’s electric) you can still smell these wax cubes.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer

Absolutely love the scents I got peaches n cream / santas cookies / Coconutty / Raspberry Ripple snap bars & then also got the Blueberry Burst Carpet / Cherry Bakewell Carpet. They smell absolutely delicious I’m so happy with all my items beyond actually it’s not overpowering like some smells can be it’s just perfect I’m super happy I found this company I’ll deffo be a returning customer. I’ve even told my friends to give them ago too because I’ve personally found a little gem in my opinion & the prices are so good too little bargains considering how much some people charge for wax melts it’s ridiculous. Thankyou so much I absolutely love everything I’ve bought can’t wait to try more but I most definitely will stick to the smells I’ve already chosen as my favs ❤️

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery
Love the carpet freshener it’s lovely
The car air freshener is perfect
Still to try the wax melts but they smell lovely in the box

10 March 2026
Unprompted review
Rated 3 out of 5 stars

Not as good as the previous

I haven't ordered from here in a while, thought I would give it a try as I liked their wax melts. Not a fan of the cardboard packaging as its hard to get out and it rubs all over your fingers, and the smell doesn't last no where near as long as they used too. After 1 light up , the second time the smell has gone and it smells like burn, needs replacing, rather disappointed :(

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Wax Melts and Lightning-Fast Delivery

A friend gifted me a selection of Devon Wick wax melt bars, and I instantly fell in love with the Tuscan Leather and Flower Bomb scents. I ordered more yesterday, and they arrived today—I was genuinely impressed by how fast the delivery was. Thank you for the excellent service and the gorgeous wax melts. I absolutely love them!

11 March 2026
Unprompted review

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