Been a customer for a while. Professional & easy to deal with. I only purchase the milk which has been known to last a week once opened. Great delivery service and account comes with a McQueens app to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Good quality milk. We have not been able to access the customer portal. Our welcome offer discounts were not applied. That was resolved as soon as I phoned customer services. I have had 4 weeks of del... See more
Company replied
After a rocky start everything is sorted now. Deliveries are on time and the products are lovely. It's great that doorstep deliveries are continuing as the milk is far tastier than the supermarkets an... See more
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Error in delivery ie extra left easily resolved at no extra cost to me. Excellent customer service. Portal very easy to use when need to make changes to weekly orders. Delivered VERY early. Delicious... See more
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Company details
About McQueens Dairies
Written by the company
McQueens are Bringing it home every time, with our doorstep delivery of milk, eggs, juice, all arriving fresh from our dairy before 7AM.
We provide easy sign-up milk delivery service, alongside a range of complimentary products including non-dairy milk alternatives and cream. Milk is available in reusable, recyclable glass bottles and non-dairy alternatives including oat, soya, coconut, and lactose-free milks are also available.
Founded in 1995, McQueens Dairies are a third-generation family business with over 25 years of delivering the freshest dairy to your door. All the milk from McQueens own dairy is delivered by local drivers, serving and supporting local communities all across the UK, serving over a quarter of a million households! Get your milk delivered 🥛 Explore Vitamin D milk ☀️ Socials/Key links 🤳🏻
At your doorstep for 7AM
Delivering in all conditions, all year round!
At McQueens Dairies, we deliver to thousands of doorsteps every night, with the promise of some of the freshest product in the country, at your door before you wake up for your morning coffee.
Contact info
20 High Craighall Road, G4 9UD, Glasgow, United Kingdom
- 0330 555 5588
- hey@mcqueensdairies.co.uk
- www.mcqueensdairies.co.uk
3.9
Great
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 2 weeks
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Everything is fine but j haven't been…
Everything is fine but j haven't been able to get onto the portal yet
23 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Julie,
Thanks for leaving us a lovely review! We're delighted to hear that everything has been fine so far with your deliveries.
We're very sorry to hear that you still haven't been able to get onto the portal yet. If you can please contact our customer service team via Live Chat, social media or email on hey@mcqueensdairies.co.uk and our team will be able to assist you further.
Thanks for your support and patience!
Great service
Lovely not to have to do a last minute dash to the shop for milk! Easy website to control order if needed. Helpful staff on the end of the phone- should you need to speak in person.
23 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Amanda,
Thank you for the fantastic review! It is truly convenient to have milk delivered to your doorstep, not having to worry about running out, isn't it! We're glad you agree. 🤩
It's also great to hear that our website is easy to use and our customer service is great answering any queries you have.
Thanks again for your support. It truly means a lot! 🙌😁
Reply from McQueens Dairies
Hi Jim,
Thank you so much for the 5-star review! 🤩✨
So good
So good, service excellent, don’t know how i managed before this service. Love the apple juice. Keep up good work., trip down memory lane🤩
23 August 2026
Unprompted review
Reply from McQueens Dairies
Hi there,
Thank you for the amazing review! 🤩
We're thrilled to hear that the service is excellent and that you enjoy our apple juice. It's so lovely to hear that our service brings you back down to memory lane too 🙌
Thanks again for your support. It truly means a lot!
Doorstep deliveries
After a rocky start everything is sorted now. Deliveries are on time and the products are lovely. It's great that doorstep deliveries are continuing as the milk is far tastier than the supermarkets and we are supporting local suppliers. Cuts down on a lot of plastic waste too which is a bonus
17 July 2026
Reply from McQueens Dairies
Hi Sue,
Thank you for taking the time to share your feedback with us.
We're delighted to hear that, after a rocky start, everything has now been sorted and that your deliveries are arriving on time. It's wonderful to know you're enjoying our products and finding the milk tastier. 😊🥛
We're also pleased that you value doorstep deliveries and the benefits they bring, from supporting local suppliers to helping reduce plastic waste through our reusable glass bottles. 🙌🤩
Thank you for your patience during the initial difficulties and for your continued support. We really appreciate your kind words.😁✨
Reply from McQueens Dairies
Hi Ryan,
Thank you so much for the amazing review! We're thrilled to hear that deliveries have been going smoothly for you. We will surely keep this up! 🚚🙌
Reliable delivery service
Deliveries on time and it’s an easy process to edit or cancel deliveries for holidays etc. Great service so far!
21 August 2026
Unprompted review
Reply from McQueens Dairies
Hello,
Thank you for the lovely review! 😁✨
We're delighted to hear that deliveries are always on time and the process of amending your order has been a breeze.
Thanks again for your support! Cheers to many more deliveries to come. 🙂🥛
Continously and easier supply of milk
I usually use over 6ltrs of milk weekly and I was struggling maintaining the supply because I don't drive.
I often ran out of milk, I was looking for how to solve this problem and then Calum came to my door. He introduced me to Mcqueens.
Ever since, I have had a continuous supply and comes very early in the morning which allows to you to put the milk inside before going to work. No opening door for them. Thank you
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Maria,
Thank you for your wonderful review! 😁
We're delighted to hear that McQueens has helped solve the challenge of keeping a steady supply of milk at home. It's fantastic to know that our early morning deliveries fit so well around your routine, ensuring fresh milk is waiting for you without any disruption to your day. 🥛🤩
We're also pleased to hear that Calum introduced you to us. We'll be sure to pass on your kind words to him. It's always great to hear when our team has made a positive difference. 😁
Thank you for choosing McQueens and for taking the time to share your experience. We really appreciate your support and are delighted to be keeping you topped up with fresh milk each week! ✨🙌
McQueen's milk delivery is second to…
McQueen's milk delivery is second to none. They have been professional. The website is easy to use. No errors in delivery. I highly recommend them.
21 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Tracey,
Thank you so much for the incredible review! 😊✨
We're thrilled to hear that deliveries have been flawless and the website has been easy to use for amending your order. 📲
Thanks for your support and here's to many more deliveries to come! 😁🥛
Awful service and pushy phone calls
Awful service. Someone came to my front door to give me the hard sell to sign up for milk. I didn't want to as milk is half the price at the supermarket and convenient to get, but I signed up to support a UK business. Wasn't expecting an onslaught of sales calls to my mobile trying to upsell to me - while I was working and in meetings. Also constant grief before my deliveries had even started about setting up a direct debit. I didn't want to give my bank details over the phone to a stranger so I set it up myself. But then had calls telling me I hadn't - even though I had emails to confirm things were set up. And the Mcqueens staff were still trying to upsell to me - again on my mobile while I was trying to head into work meetings. Eventually had enough and phoned to cancel the service after one delivery, only to find out that the really bolshie Scottish girl I'd said that I didn't have time to speak to as I was going into a meeting had cancelled my deliveries. Which saved me from cancelling but does make you wonder why she's in sales. This service may suit some people but for people like me who find it easier and cheaper just to go the supermarket and don't want to receive an onslaught of pushy phone calls, it's not great at all.
12 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Natalie - Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with McQueens fell so far short of what you expected.
We’re particularly sorry that you felt pressured when first approached by our canvassing team. Our canvassers should always be polite, welcoming and, most importantly, respectful when someone says they’re not interested. We’re sorry to hear that this was not reflected in your experience.
We also apologise for the repeated calls you received. We completely understand how frustrating and disruptive this must have been.
We appreciate that you chose to support our business despite having reservations about the service, so it’s especially disappointing to hear that your experience left you feeling this way.
Thank you again for your feedback. We’ll take your comments on board and use them to help us improve the experience for our customers.
Everything delivered on time and as…
Everything delivered on time and as ordered. Thank you
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Sharon! 👋
Thank you so much for sharing your 5⭐ experience with us. 🤩💫
Delighted we can be there to help kickstart your day in the freshest way possible. 🤗🙌🥛
Your continued support is what keeps us going. ☺️✨
Perfect service
Perfect service with amazing fresh milk in glass bottles. Would recommend to anyone.
21 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Svetlana! 👋
Thank you so much for such a 'perfect' review 🤩💫
How much better does farm-fresh milk taste out of a glass bottle? 😄🥛
Fantastic to have you supporting local milk deliveries with us. We cannot wait for many more to come in the future. ☺️✨
Great no probs at all
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Angela! 👋
Thank you so much for your leaving a 5⭐ review with us! 🤩💫
Your continued support is what makes us tick and allows to do what we do best. ☺️✨🥛
PROMPT
Always there on arranged delivery day. When I have had to phone the people I have spoken to have been polite, friendly, and got me sorted quickly. Thank you.
21 July 2026
Unprompted review
Reply from McQueens Dairies
Hi Sue! 👋
Thank you so much for taking the time to share your experience with McQueens. ☺️✨
We are pleased to hear that your deliveries have arrived as expected, and that when you’ve gotten in touch, our team have been polite, friendly and able to get you sorted quickly. That’s exactly the kind of service we want our customers to receive! 😁👏
Thanks again for your continued support, we really appreciate it! 🤗🙌
The McQueens Experience
We have been receiving a doorstep delivery for 10 weeks now and are very happy with the service, we very much appreciate the consistency of the delivery as our doorbell highlights the silly o’clock time your guys must have to rise in order for us to be able to use our milk on awakening some hours later. Extremely happy with both the service and McQueens.
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi there! 👋
Thank you so much for your lovely support and review! 🤩💫
We love to hear when our customers are appreciative of how much effort our drivers put in. Our drivers will really appreciate that. 🤗🙌
We can't wait for many more morning deliveries to come in the future. 😁🥛
The way milk should taste…
Our milk and egg deliveries are always on time as promised. We have no complaint’s whatsoever. We put our empty bottles out in a container (to keep the birds away) and we get full bottles back. Would highly recommend. One major bonus is the milk tastes so much fresher. The way it used to. Can’t see me going back to plastic containers again.
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Paul! 👋
Thank you so much for such a great review, we love to hear that your experience has been a success. 😁🙌
We take great pride in the quality of our products and service. So, we love to hear that all aspects are working out for you. 🤗✨
Here's to many more fresh deliveries to come in the future. ☺️🥛
Delivery always on time
Delivery always on time.
Easy to amend orders inline
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Pauline! 👋
Thank you so much for your lovely 5⭐ review! 🤩💫
We believe in giving our customers the brightest start to your day with our farm-fresh milk. 🤗🙌🌄
So, we love to hear that your delivery times are working out and you can reap the benefits of early farm-fresh deliveries with us. ☺️✨🥛
Service you provide is excellent and…
Service you provide is excellent and its a pleasure to support the local farmers and producers they are valuable to the locals and community
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Simon! 👋
Thank you so much for your lovely review and for doing your bit to support your local farmers. 😁👏🧑🌾
It is your continued support that allows us to do what we do to help local farmers in your community. So, we love to hear that you enjoy doing your bit also. 🤗🙌
Thanks again for supporting the traditional milk delivery service with us. ☺️🥛
McQueens Diariries have saved us money!
We've been getting milk delivered from McQueens Dairies for 10 weeks now and it's been brilliant! Milk is always the one thing we go to the shop for and end up spending more money and leaving with more than milk: Getting it delivered has saved us so much money! Deliveries are always on time and it is very easy to amend delivery date, quantity or product! Couldn't recommend them enough!
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Rhoni! 👋
Thank you so much for you great 5⭐ review! 🤩💫
Our service is all about helping making our customers lives just that little bit easier. Delighted to hear we can help out by getting your milk straight to your doorstep. 😄🙌🥛
Great to have you on board for 10 weeks now. Here's to many more deliveries to come in the future. 🤗✨
Absolutely amazing company
Absolutely amazing company! Saved me a lot of running around for milk, always on time, easy to use, absolutely no problem at all! My kids love opening the door on delivery days to get fresh milk in and became a part of their routine 🥹 highly recommended
22 August 2026
Unprompted review
Reply from McQueens Dairies
Hi Louise! 👋 Thank you so much for your lovely review of our service. 🤩💫
It is so amazing to hear how well things are going and that everyone in the household gets to enjoy the service. 🥹🥛
As a family-run business, it's reviews like yours that make what we do worth it. 🤗✨
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