McGill's Buses Reviews 

redirected because of lights in George square, phone customer service to find out and basically told to me a mind reader,

Too add to my review drivers are nothing but rude to anyone and have zero care if you're standing in the rain and the doors close at the bus stop standing with two cruches they will refuse and make will just have a smile on their face after watching me struggling waddling to the bus.

Honestly I will be happy when first buses completely run these boys out of business

Have been using McGills buses to get to work for around six months. I work in care and use this service during work and to get home. It is obvious that work comuters are not even in the high rank of priority, seeing how all their frequent schedules finish at 6pm, so take a hike if you have a late finish.

First thing one morning the app malfunctioned and didn't show my ticket, so I said I can try fix it and scan it when I get off the bus. That was me being polite, it's their app after all, no my fault. The driver was so condenscending and spoke to me like I was an idiot. Drivers have also spoke like this to the clients I work with, all young people with learning disabilities, and never have change when they pay bus fare. I have given up being kind to these drivers, I scan my ticket, take my seat and move on. If that's how they treat regular customers they don't deserve even a smile, because you'll certainly not get one back. I know they're working and probably don't like their job, but others are on the exact same boat -- we're using the bus to get to work! There's absolutely no need.

This company really needs to pull up their boot straps and accomodate work comuters. Not all of us are pensioners going for shopping or school children. Having AT LEAST a every half hour service in the evenings would save a young woman like me having to walk the streets in the dark.

They've raised the price of F16 Fallin tickets to Stirling Costs 3.20 pounds and they always come late or they don't come. They're not really professionals. They don't really care about the people who have to go to work.

Bus stop shows due app shows due oops no show very night plz refund my ticket so I can get a taxi to work joke company. Pitch black and I can wait in paisley for another 45 minutes to then be late for work again

The biggest public transport in uk !
You definitely losing your job if you using this buss transport
You need to want more then 40 minutes for a bus plus take another 40 minutes for just 2-3 mile so you we’ll lose all day in bus really bad shame on you leaving
the people in street wait to paying your bills !
Anyway promise me no one we’ll give a shit on you if you wait all day in street

Always a reliable service, and the bus driver today went above and beyond to help someone recover their lost phone. McGills are truly a 5 star company.

What a suprise, another bus didn't show up, hope on everything that you're company goes bust

Another day another raft of delays and no show of the 26 service. Not the first time I have experienced this problem with them.

X36 Stirling/Glasgow and Glasgow to to Stirling route bus constantly not turning up especially on a Saturday .
Happens at least once a month.
The 9.30 am Stirling to Glasgow and the 18.30pm Glasgow to Stirling

Worst public transport in the industry, scheduling is horrendous, customer service is even worse not to mention The Bus drivers have the worst attitude out there.

Our area gets one bus an hour and they constantly don’t show up. Today 12 people including 2 disabled people were left waiting at the bus Station for another hour because of the 13.35pm bus not turning up. Disgraceful service. (If you can call it a service) They are USELESS. People are late for work or appointments because of them and they couldn’t care less.

I use the bus services most days as it is the only one in my area and I don’t have a choice. The prices have gone up and the services have got worse. Buses meant to arrive and don’t show up, especially in the evening. Buses are always mobbed as they are so few and far between. Cannot rely on them at all. Do better.

Boarded bus to go and meet a vulnerable parent who relied on me being there and the card machine wasn't working in bus. Driver told me and my son to pay cash we didn't have any I was expecting to pay with a card we were told to get off and get next bus which wasn't for 2 hours which I pointed out and she thought it was funny saying I know it's me. The card machine not working is nobody's fault but the bus company and a little compassion could be shown. Any time I have used First bus they let you on no problem as it's their fault not yours.

First bus I went to catch didn’t show, second one did but was completely packed due to the non existent first bus that the app said was coming but did not.

Overall terrible reliability, happened multiple times recently around me and I can’t trust the bus to get me somewhere I need to be on time.

Fix your utterly s**t service.

Very bad service buses always late don’t spend your money on this buses. Need to wait more than 1 hour very worst worst worst worst service.

Just used the clyde flyer service to and from largs. Buses ran on time and both drivers were friendly but one hour and 40 minutes each way on rock hard seats brought a tear to my eye and worse to my bottom......

Always late and sometimes they don't even show up even after the app says it'll be there in 1 minute. Worst service ever. The only reason people still use this bus service is because there is no alternative option.

Travelling home on the last bus from largs to paisley didn't know the bus wasn't going any further than johnstone depot but the amazing driver who went above and beyond all work duties took care of us and got us home safely this gentleman is a credit to the company, we were overwhelmed with his kindness especially my husband who is recovering from spinal surgery..big thanks.

Don't promise what you have no intention of delivering.
The rear end of the 38 service through Paisley proudly boasts.... Up to every 7 minutes or better.
That claim is a blatant lie.

I frequently use the McGills M7 bus that services the Maidenhill area of Newton Mearns. I am on this bus at least once per week.

It is usually Dan or Aidan that are the drivers on this route at the time of day that I use it.

Both drivers are exceptional at their job. Everytime I get on, they are extremely pleasant and polite and always take the time to ask how I'm doing. I have steel plates and pins in my leg and some days mobility is a real challenge for me.



Dan and Aidan are very supportive of this, even when it takes me a bit longer than other passengers to get seated. I have never felt rushed whilst on the bus, and it's always a pleasure seeing the two of them.

They are both a credit to McGills and should be highly commended.