Mcdonaldsapps Reviews 

It doesn’t load most of the time and I have completed reloading it, phone in and off, clear cache, and uninstalling app and reinstalling it. I use to use it to gain points, but no point ordering anymore.

Currently on my 9th delivery driver 🤦‍♂️ yes, nine! Every single one keeps cancelling after arriving at McDonald’s. The order’s been sat there so long it’ll be stone cold by now.

Customer support just keeps sending the same generic copy and paste responses, refusing to actually fix the problem or issue a refund. No logic, no accountability, and definitely no customer care.

It’s beyond frustrating, I’ve been patient, polite, and followed all the right steps, but McDonald’s seem happy to take the payment and leave the customer empty handed. Absolute joke of a system.

The rider delivered to the right house number, wrong street. I explained this and could prove they delivered to the wrong house but they still refused a refund repeatedly saying it was their policy. Fortunately I paid by credit card and will dispute the payment. They have the worst customer service

The McDonald’s app is honestly one of the better fast-food apps I’ve used. It is really easy to use, and placing orders only take like 1-2 minutes! I love the visual options of customization AND ear rewards to save that extra bit of money. The overall design is smooth and clean and the deals are always changing. Not to mention the satisfying "ba-da-ba-ba-ba" at the end when your order is processed.

Although, the app does lag sometimes when applying coupons and other deals. There us also sometimes miscommunication where a few of my orders were missing small things like sauces or napkins- but that's just human error. Compared to other fast-food apps, McDonald’s definitely does it better.

So i asked for no pickles and no sauce they put exta pickles on and extra sauce so when i contacted through app to tell them they messed my order up there trying to tell me contact uber eats a delivery service for the restaurant getting my order wrong had to get a refund through my bank dont use there app

Placed order on the app, by the time I went to pick up the app crashed, tried to drive thru, got told to come inside, charged for the same order twice, no way to get my money back, actual scam.

When order arrived there was missing items. Tried using app to report it but you don't get anywhere with this.

Missed items cancelled orders said takes up to 15 working days to credit my account and I haven’t received any money back! It’s appalling to not have been given my money back when I was promised to receive my money back! It goes through to uber who say their not responsible and you can’t contact the restaurant or mc Donald’s. Their stealing our money!!!

How is it physically possible to not be able to raise a problem with items that are missing from an order you place?
Impossible to speak with someone
Nobody wants to take accountability
Ring the restaurant - they say call uber eats
Ring uber eats - they say use the app
Use the App - they say contact Uber Eats

Waste of time! Never again!

The Baseline on #1 Kaska road closed 10 minutes early.. I placed my order on the app and it said pickup there, I went there and the store says it closes at 1:59AM but all the entire store was closed at 1:50 when i drove up, all the lights were out and they were outside their cars smoking. AND THEN the app wouldn't let me place another order for over 30 minutes, I drove to another location and tried to remake that same pickup order and I kept getting an error saying I already had an order placed... YEAH ONE THAT I COULDN'T PICK UP OR TRANSFER TO A DIFFERENT LOCATION. 0/10 I'M fkin done with mcdonalds. never again.

Just had another order where only half the food turned up.
As usual almost impossible to contact customer service.
If it wasn't McDonalds I'm sure they would try to improve the service.
Obviously it does not affect their profits or status

Ordered and paid but the delivery driver said he was outside and wasn't. I phoned him and couldn't understand a word he said. Ended up going out in the rain to the store to get my food and still got the order wrong 🤦‍♀️ i definitely won't be using it again.

unreliable, missing items and they won't and don't take responsibility so not only are you left with a incomplete meal, you still have to pay for the complete meal. disgusting service

missing items and they refuse to do anything instead sending a generic message to tell you, it's your loss and deal with it. not to be trusted at all

The app offerings for reward redemption are an absolute JOKE. I get the same thing every day for breakfast...there is NO option for getting that EVER with a reward.

The app is NOT user friendly. It will randomly change my location and is difficult to navigate. It recently required an update. It's worse than ever!

Have only used it a couple of times. Placed order on app at home, go to drive through, open app to provide code and it decides it need updating, so have to sit there while updating and then just comes to main screen with no sign of order I’d placed. Hit reorder as it’s up the top, and had one item I’d ordered with the same number of items assuming it was the one I’d just placed, but of course it was one from a few weeks ago. Deleting app now and won’t use again.

Hate the App.
The setup appears that you can ONLY use via Drive thru - or pick a stall
I like to eat inside.
Not really an option.
Deleting the App!!!

McDonalds mobile app. What a load of shite. Have these 'amazing offers', but when i try to redeem them 'computer says no'. As in, 'not available for delivery to your address'. Hang on, the offers are for delivery only!? Absolute shite. Won't be buying from these cowboys again.

Gay deals bruh. What gives?