Mcdonaldsapps Reviews 

Terrible doesn’t work
Waiste of time
Code never works or expired
Frauds advert embarrassing
Mean msnagers

The mc Donald's app is a third party app.if you make a mistake or the app make a mistake there is no turn back.there is no way to cancel the order a second after placing the order no customer service you are in your own

Our order took an hour to arrive. We were watching the delivery driver on the tracking. He took about 20mins to arrive at our house after leaving the store. He was stationary for about 10mins. I tried to raise a complaint but, they didn't wat to know. They think it's perfectly acceptable to deliver stone cold food, very late and offer no means to raise a complaint. The AI chat bot just goes around in circles until you have a heart attack or give up and accept you have been robbed.

So bad, it's over complicated , does not show offers that are advertised, 99p etc.. lots of blank images. Can't find local stores.

Placed a £18 order of food including all credit i had saved up on my account. Food said delivered but was never delivered. No evidence provided of delivery. So, we tried contacting the McDonald's we ordered from directly they said they couldn’t do anything and wouldn’t even tell us if the order had been collected..

We had no options so tried calling uber like it says on the app but it tell you to just use the AI help feature which is completely useless and offered no support whatsoever. Would not bother ever using this app again complete and utter scam they keep getting away with i have had multiple people tell me the same has happened to them before.

I’ve got 35,000 points and have never, ever been able to redeem them at any MAC. Branch.
Most of the staff are unable to understand the operation of the app or how they are applied.

Dont order off McDelivery! I ordered 2 upgraded meals, redeemed 14000 points for 1 meal and received a bagel and a couple drinks. Called customer service twice who said they can't refund my money or deliver the food I ordered. I requested to speak to a supervisor who was just as useless and called me 7 hours after I called and spoke to customer service. Out $30, out 14000 points and a garbage bagel to show for it. I will never use the app for delivery again. Completely unacceptable. Oh and of course, submitting a report online keeps coming up "oops, try again later"

For the 3rd time in 6 months, I placed an order with the code provided, and the code was supposedly accepted, but when I get to the window, they want to charge me full price despite the fact the code had a discount on the order, and tell me they have no control over the app. So frustrating. McDonald's, you need to fix your app, and also give the locations the ability to honor the discounts when your app doesn't work!

Totally useless just doesnt work freezez wont go off screen and nothing ever done about it though not 1 positive revieq
Totally useless app and crap company ill just avoud going there like most people

I have come to the conclusion that McDonald's has some type of algorithm that keeps you from gaining or using too many points. Numerous times it has said there was an issue with payment yet if I go to doodash seconds later and order the same meal it goes through. Conclusion McDonald's blocks from using the app so they can make more money.

I have been using the McDonalds app since its release. Usually it seems to work fine, giving me back some free items I have earned, however lately something has been going on, and its absolutely garbage now. I choose a code to use, then I get to the window and they can't use it because they are saying that the code was for something other than what I actually ordered, which absolutely is not what the code showed me when I chose it. I have been using this a long time, this is not an error on my part. I believe its a sneaky deceitful way of limiting the amount of free stuff I earn by buying food every morning. Also, I have had points straight up stolen from my balance when going through the drive through. This happened last week, I had about 7,300 points, order the same thing I order every single morning, and when I approached the window I was told the code I used "isn't working" and I paid full price, yet the 6,000 points were deducted from my balance. This actually is a known flaw, and happens to many others all the time. You order a frappe using a code, then you find out the freppe machine isn't working, so you can't get one yet the points are still deducted. McDonalds needs to fix these issues, they are theft of earned points and this is unacceptable. I have reached out more than once and I get the generic response, asking me to provide details from my receipt which I often don't even get with my food. They ask so many questions in hopes you can't or don't reply, then close the "case" 3 days later. This is a disgusting sneaky theft, and I spend a lot of money every week day. So now, I go somewhere else and they can take the loss of a loyal customer of over 15yrs. The amount of money I have spent that should have been for free or discounted items has added up to quite a bit now, if I did the math just recently, its probably in the ballpark of $30 or so. While this may not seem like much to some, its a lot for me, and for anyone that spends a total of about $100/wk in food for myself and my kids. McDonalds app is garbage, and it needs to be fixed, stop robbing customers!!!

Crap 💩 doesn’t work

I asked for a 6 chicken nugget meal and I got 3 nuggets.

“I wouldn't bother”

I’ve not yet gone through a McDonalds drive through and the “one time code” works, seems a waste of time to me! McDonald’s, if you’re going to do a reward scheme do it properly! Sort it out!

“Why is it that when ever a company does a loyalty scheme the goal posts constantly change or the customer gets the run around or short changed? Funny that?”

Cannot believe that such a major company, known worldwide, has the worse app possible. Absolutely ridiculous when it comes to any issues/problems.

Their app is horrific. As soon as I open it, it closes. I ALWAYS have to open it TWICE. They constantly prevent me from ordering, showing an error message saying, You cannot add to this order as an order is already in progress. NOW HOW'S THAT EVEN POSSIBLE? They do NOT even give your earned points back to you if the lame McD's you ordered from does NOT have what you ordered and you drive away without anything. They keep that item saved as an unused reward, forcing you to ONLY BE ABLE TO GET THAT REWARD, even though the McD's you pass by NEVER HAS THAT ITEM! The app admin tells you to uninstall & reinstall. IT NEVER CHANGES A THING!

Mcdonalds app totally needs a re haul its drastically slow, you say your nearby so they can process the order go to collect sat waiting for 20mibs and had to park up and wairlt even longer

Considering McDonalds is a huge company, their app sucks - very slow to load and when it does load, oftentimes, it freezes. To order using this app, you have to open it about 5-8 minutes before you order.

This app is awful. It loads incredibly slowly, and it constantly reloads when you're in the middle of using it. The user experience is terrible. I hope that they work on bettering this app soon, because the rewards are great.

I ordered from the Mac Donald’s app a Mac crispy MEAL!!! My app crashed so I wasn’t sure when my food was coming I went outside it left on my door step and it wasn’t my full order because I ordered a meal it was just a Mac crispy order I tried calling the Mac Donald’s number through safari because the Mac Donald’s app doesn’t have access to refund of any source. I had a conversation about my situation and they were trying to gaslight me into thinking what was left on my door step is what I ordered but it felt like who I was on knew about this situation but didn’t want to take accountability. The same amount of money the Mac crispy meal including delivery was taken out of my account so I know damn well I ordered that meal and on top of that I have 9.52 pending from Mac Donalds which they are trying to take more money of my ACCOUNT. From what I can see I’m not the only one who has experienced this DONT ORDER FROM THE MAC DONALDS APP!!