I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair. I must thank Elvira and her team for the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... See more
Company replied
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more
Company replied
Had to deliver a parcel to the UAE, which had already been returned by Royal Mail. Mustafa at Mailboxes Leeds and his team were really helpful, with repacking the parcel and explaining the whole pro... See more
Company replied
Company details
- Business to Business Service
- Courier Service
- Digital Printing Service
- Mailbox Rental Service
- Online Auction Service
- Shipping and Mailing Service
Written by the company
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Contact info
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, United Kingdom
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack is a very kind person and thanks…
Jack is a very kind person and thanks to him I get my passport early and catch my flight.
23 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Jiaye!
We are so glad to hear that Jack was able to help you get your passport in time for your flight. We know how stressful travel deadlines can be, and it’s wonderful to know that Jack's kindness and efficiency made all the difference. We will be sure to share this fantastic feedback with him and the rest of the Holborn team!
Safe travels!
Best regards,
The Team at Mail Boxes Etc. London - Holborn
Absolutely lovely experience— so…
Absolutely lovely experience— so helpful for everything I needed. Thank you!
21 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Ashley!
We are absolutely delighted to hear that you had such a lovely experience with us. It is great to know that our team was able to help with everything you needed. We will be sure to pass your kind words on to everyone at the London - Angel Islington branch!
Best regards,
The Team at Mail Boxes Etc. London - Angel Islington
Shipment from London to Sweden
I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair.
I must thank Elvira and her team for the excellent service. All was accomplished by email corresponence. Receiving the consigment the other day, I could not believe how incredibly well packed the two paintings were. To any one contemplating sending some items of value, I can from my experience highly recommend the service provided by Elvira and her team
19 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Carl-Henrik!
We are so pleased to hear that your family portraits arrived safely in Sweden. It is a real testament to Elvira and the team at Shepherd Market that the entire process was handled so smoothly via email. We take great pride in our specialist packing, especially for items of sentimental and financial value like oil paintings, so it’s wonderful to know you were impressed with the results.
We will be sure to pass your kind words and recommendation directly to Elvira and the rest of the Mayfair team!
Best regards,
The Team at Mail Boxes Etc. London - Mayfair
Fast
Fast, friendly service and very smart business cards produced promptly! Many thanks!
17 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Mr Cheese!
We are delighted to hear that you were pleased with our fast and friendly service in Cambridge. It is great to know that your new business cards met your expectations and were produced promptly. We will be sure to pass your kind words on to the team!
Best regards,
The Team at Mail Boxes Etc. Cambridge
Had an amazing experience
Had an amazing experience, Rodrigo and Bobby were really helpful. Would definitely recommend
17 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review!
We are absolutely delighted to hear that you had an amazing experience with us. We will be sure to pass your kind words on to Rodrigo and Bobby at our London - City branch—they will be chuffed to know their help earned your recommendation!
Best regards,
The Team at Mail Boxes Etc. London - City
What a fabulous company
What a fabulous company. From buying a picture from Lyon and Turnbull, to receiving it wrapped so professionally took 2 working days. They advised me that it would be in a cardboard box, but to my great surprise all the corners had extra strengthening. It arrived in perfect condition.
16 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
We are delighted to hear that you are pleased with the service following your purchase from Lyon & Turnbull. We take great pride in our specialist packing, so it is wonderful to know the extra corner strengthening provided that "great surprise" and ensured your picture arrived in perfect condition within just two working days.
Best regards,
The Team at Mail Boxes Etc. Edinburgh - Southbridge
I'm waiting for my won items from an…
I'm waiting for my won items from an auction house (only 2 small figurines) since weeks. When will you please ship them out?
16 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Chris,
We are very sorry to hear that you have been waiting for your items. We understand how eager you must be to receive your figurines, especially after winning them at auction.
To help us look into this for you immediately, could you please provide your quote or booking reference number? Alternatively, if you could confirm which auction house the items are located at, we can check our collection schedules and current status for you.
We aim to get these on their way as quickly as possible and appreciate your patience while we investigate.
Best regards,
The Team at Mail Boxes Etc. Norwich
Very responsive service
Very responsive service and smooth process! First time shipping to the USA. Will definitely recommend!!
6 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Steve!
We are delighted to hear that your first experience shipping to the USA was such a smooth and responsive process. We know that international shipping can feel daunting the first time around, so it is wonderful to know we earned your recommendation!
Best regards,
The Team at MBE Chichester
Visited a couple of weeks ago for…
Visited a couple of weeks ago for printing and asked in advance due to time constraints. Despite offering to prepay, staff refused to print until I arrived. The £2 per page charge felt excessive. The service was unwelcoming and unhelpful, and a request for a stapler was refused rudely. Overall, very poor customer service.
6 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Sakar,
We are very sorry to hear about your recent experience at our High Wycombe branch. Providing a welcoming and helpful environment is incredibly important to us, and it is clear we missed the mark during your visit.
Regarding our printing policy, we typically process these jobs in-person to ensure everything is exactly as you need it before finalising. Still, we understand how frustrating this was given your time constraints. We also apologise that our team’s communication regarding the charges and your request for a stapler came across as rude; that is certainly not the level of service we strive for.
We appreciate your feedback as it helps us address these issues with our team. Please feel free to get in touch with the branch directly if you would like to discuss this further so we can look into what happened.
Best regards,
The Team at Mail Boxes Etc. High Wycombe
Bryce was of great help
Bryce was of great help, such a willingness to answer my many questions. Smooth process and all round great service! I definitely recommend
12 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review!
We are delighted to hear that Bryce provided such a great level of service and was so helpful in answering all your questions. It is wonderful to know that you experienced a smooth process and that you would recommend us to others.
Best regards,
The Team at Mail Boxes Etc.
Jonathon is great
Jonathon is great! Made it easy to ship international
13 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the review, Stephanie!
We are delighted to hear that Jonathon made the international shipping process so easy for you. It is great to know his expertise helped everything run smoothly.
Best regards,
The Team at Mail Boxes Etc. London - St Pauls
Had a friendly and respectful service…
Had a friendly and respectful service from the staffs!!
Thankyou team
13 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Christy!
We are so pleased to hear that you received such friendly and respectful service from our team. We will be sure to pass your kind words on to everyone at the Aldgate branch.
Best regards,
The Team at Mail Boxes Etc. London - Aldgate
Great service from Wendy🙏
Great service and great support from Wendy. I couldnt wait in London to wait after my passport from the embassy so she has arranged a Fedex pickup and delivery to my place. Thanks again for your professionalism.
5 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Kevin!
We are delighted to hear that Wendy provided such professional support during a stressful time. Managing passport deliveries from embassies can be a complex process, so it is wonderful to know that Wendy's arrangement for a FedEx pickup and delivery to your home made everything easier for you.
Best regards,
The Team at Mail Boxes Etc. London - Holborn
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Alex!
We are delighted to hear that you received such great service from Bahir. We will be sure to pass your kind words on to him and the rest of the team at the Angel Islington branch.
Best regards,
The Team at Mail Boxes Etc. London - Angel Islington
Consummate professionals
Packaged with the utmost care and consideration. A truly professional service where I was initially concerned about the price but eventually elated at the way they packaged and posted. Worth every penny.
Honest estimate and excellent communications
11 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Julia!
We are delighted to hear that you were elated with the "utmost care and consideration" our Chichester team put into your packaging. We understand that specialist packing is an investment, so it is wonderful to know you found the service worth every penny and appreciated our honest estimate and excellent communication.
Best regards,
The Team at Mail Boxes Etc. Chichester
Excellent service
Good service
Professional outcome
Friendly
Courteous
Efficient
9 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review!
We are delighted to hear that you experienced such a professional and efficient outcome. Our team strives to be both friendly and courteous, so it is wonderful to know that we hit the mark for you in Cambridge.
Best regards,
The Team at Mail Boxes Etc. Cambridge
Super helpful
Brilliant service - happy, friendly staff who go above and beyond. No problem too big or small, I get a lot of parcels and wouldn't manage without them.
10 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the brilliant review, Jack!
We are so happy to hear that our London City team has been able to help you manage your parcels so effectively. It’s great to know that the staff's friendly "above and beyond" attitude has made such a difference for you. We're always here to help, no matter the size of the task!
Best regards,
The Team at Mail Boxes Etc. London - City
Professionals
Quick responses. Organized. Item well packed. Personal touch ie respondent’s name end of email. Small touches but it all adds up.
28 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Ron!
We are delighted to hear that you appreciated the professional service and the "personal touches," such as including our names in our emails. It’s great to know that our quick responses, organisation, and specialist packing added up to a positive experience for you.
Best regards,
The Team at Mail Boxes Etc. York
Absolutely the best shipping store in…
Absolutely the best shipping store in Cambs for students ! Free collection, cheap storage, I got 40% off, express shipping and all the paperwork sorted out for Customs ! Thank you thank you thank you
9 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the glowing review, Edyta!
We are so happy we could help make things easier for you. We know how stressful student moves can be, so we're thrilled you could take advantage of our free collection, storage discounts, and express shipping. It’s great to hear that having the customs paperwork sorted gave you peace of mind!
Thank you for choosing us—we wish you the very best with your studies!
Best regards,
The Team at Mail Boxes Etc. Cambridge
Great customer service very helpful…
Great customer service very helpful team highly recommended
2 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the 5-star review, Rob!
We are delighted to hear that you experienced great customer service and found the team very helpful. It’s fantastic to know you would highly recommend our Muswell Hill branch.
We look forward to welcoming you back again soon.
Best regards,
The Team at Mail Boxes Etc. London - Muswell Hill
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.