After being recommended, i contacted mazuma and put in my details. Happy with price quoted so requested bag and postage labels. Posted thursday confirmrd receipt monday and passed inspection monday.... See more
Company replied
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Review summary
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Fantastic experience selling iPhone 15. I'd had a higher quote to sell an iPhone 15 and went with that seller. More fool me, as they chipped the price down to a quarter of what they were offering. I... See more
Company replied
Easy to use website and quick sending of bag and postage. Constant contact via email at every step and got the original offered price, which am sure that many do not with other companies. Again gr... See more
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Seamless transaction, very easy to go through the process. Lots of good advice given for posting the item which helped as I don't sell phones very often. Once they received the phone I was kept up to... See more
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Company details
About Mazuma Mobile
Written by the company
Mazuma Mobile is one of the UK’s largest and most trusted technology recycling services, helping people across the UK get cash for their old phones and unwanted tech safely online. Whether you’re upgrading your device or clearing out old tech at home, Mazuma Mobile offers a simple and reliable way to sell your phone online, with free postage options, secure data wiping, and fast payment once devices are received.
Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
Sell now
Quick. Simple. Hassle-free!
Written by the company
- Same-day cash you can rely on
- How quickly can I get paid? Sell your phone online with confidence. Mazuma Mobile offers same-day payment once your device arrives and is checked, helping customers across the UK turn old phones and unwanted tech into cash quickly, with no hidden fees or long delays.
- A secure trade-in service you can trust
- Is it safe to sell my phone online? Mazuma Mobile is one of the UK’s most trusted technology recycling services, with over 19 years’ experience. Every device is securely handled and data-wiped, giving customers peace of mind when choosing where to sell their old phone or tech.
- Simple, flexible trade-in
- How do I send my device? Selling your phone online is easy with Mazuma Mobile. Customers can choose from free postage options including Royal Mail Tracked or DPD collection from their door, making it simple to trade in phones, tablets, smartwatches, and games consoles across the UK.
Fast Payment!
The fastest way to get cash for your old tech!
We promise to send your payment on the same day we receive your device! Our FPS bank transfers clear in your account on the same day. No slow BACS payments which take 3 working days.
Contact info
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom
- 0330 311 9511
- enquiries@mazumamobile.com
- www.mazumamobile.com
Award Winning
4.5
Excellent
166K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Still awaiting payment.
Still awaiting payment. Unable to review at moment.
18th August.
This phone cleared efficiently and full payment authorised
Very good and quick service. 3 days from posting. (Saturday posting)
2 days from receipt and payment.
5 stars now awarded.
17 August 2026
Reply from Mazuma Mobile
Hi Keith,
Thank you for your review. I can see from your order number that we sent you the full quoted price on the same day we received the device.
Kind Regards,
Mazuma
Fast professional service
Fast professional service, very impressed with service would use again.
17 August 2026
Reply from Mazuma Mobile
Hi Anthony,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Simple and easy
From start to finish was straight forward and completed within a few days
17 August 2026
Reply from Mazuma Mobile
Hi Tracy,
Thank you for the fantastic review! We are delighted to hear you had an excellent experience from start to finish. It's great to hear you are happy with the price and the same-day payment. Your recommendation means a lot to us.
Kind Regards,
Mazuma
Fast and simple service
I got the payment i was quoted on the same day they received the phone. No hassle, no trying to low ball me with claims of non existent damage, no fuss. Can't fault the service at all.
17 August 2026
Reply from Mazuma Mobile
Hi Neil,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Always great to deal with
Always great to deal with. Have sold 5 phones over last few years and never had an issue. Payment always quick
17 August 2026
Reply from Mazuma Mobile
Hi Paul,
Thanks for the great feedback! We're happy to hear everything went smoothly and that you've had a consistently positive experience. We appreciate you choosing us to recycle.
Kind Regards,
Mazuma
Sent me my phone back with the back…
Sent my phone too them in near perfect condition after rejecting both offers from them asked for my phone returning took them about 6 days to send it back to me when i finally received the phone back the back was hanging off so now unable to sell at all not happy
17 August 2026
Unprompted review
Reply from Mazuma Mobile
Hi,
Thank you for your review!
Please can you provide me with your order number, so that we can look into this for you?
Kind Regards,
Mazuma
The process is quite straightforward
The process is quite straightforward. The prices offered were originally above average, but once Mazuma received them 3 out of the 4 that we sent in were downgraded. We still received reasonable money. Far better than that offered by our local O2 shop. Will use them again in future.
17 August 2026
Reply from Mazuma Mobile
Hi Kevin,
Thanks so much for the great feedback! We're really glad the process was quick and easy for you, and that you felt the offer was fair. We look forward to recycling with you again.
Kind Regards,
Mazuma
Dishonest company
I returned my devices following the criteria's on their website. They have then come back to me advising that there was deep scratches in the screens. I provided them with video evidence showing that there was no scratches on the screen and they advised they would provide me images of the alleged damaged. Instead they came back with another lowball offer claiming they had 'reassessed' my devices again.
They also resell the devices for 5 times the amount they give you when they receive your devices.
Do not use this dishonest company if you want to recycle your devices.
14 August 2026
Unprompted review
Reply from Mazuma Mobile
Hi,
Thank you for your review!
Please can you provide me with your order number, so that we can look into this for you?
Kind Regards,
Mazuma
Easy process from start to finish
Easy process from start to finish, no hastier, brilliant
14 August 2026
Reply from Mazuma Mobile
Hi Carol,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Very easy and straight forward…
Very easy and straight forward transaction, from notification of receipt to payment made was efficient and hassle free. Thank-You 😊
14 August 2026
Reply from Mazuma Mobile
Hi Matthew,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Reply from Mazuma Mobile
Hi Adam,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Honest, easy and quick experience
This was an extremely quick process from getting the QR code for the post office to receiving the quote. I really like that Mazuma guarantee the value you will receive depending on the quality of the phone.
I sent the same device to a competitor, WeBuyAnyPhone, who initially quoted more than Mazuma but then gave a ridiculously low offer upon “inspecting” the phone. I knew this was a good device having had a case and screen protector for the entirety of having the phone. Sent it to Mazuma and received more than double the offer from the competitor and what was quoted on their website. Would not hesitate to use Mazuma for my next phone recycle.
13 August 2026
Reply from Mazuma Mobile
Hi Derren,
Thanks for the fantastic feedback! We're glad you found the process simple and straightforward, we really appreciate you trusting us with your device recycling. We look forward to helping you again in the future.
Best regards,
Mazuma
Reply from Mazuma Mobile
Hi,
Thank you for your kind words! We are pleased to hear you found our service efficient and our communication clear. We appreciate your feedback!
Kind Regards,
Mazuma
Otherall happy with the service they…
Otherall happy with the service they provide.From start to finish it took 3days.
14 August 2026
Reply from Mazuma Mobile
Hi Rose,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
So easy no stress,,collected and swift…
So easy no stress,,collected and swift payment next day as quoted. My second transaction. See you next time.
13 August 2026
Reply from Mazuma Mobile
Hi Mr Bostock,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
One of the best out there!
Smooth trading-in experience like many times before. Competitive prices and super easy to use with a quick same day payment.
12 August 2026
Reply from Mazuma Mobile
Hi Peter,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Great
Great, straightforward no nonsense. Fast processing and payment. Highly recommended.
13 August 2026
Reply from Mazuma Mobile
Hi Emma,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Horrendous service
Horrendous service, feels like an absolute scam. They keep saying they’ve sent the money but I haven’t received a thing. Their helpline staff are rude, incompetent and refuse to engage. I feel like an idiot even considering using their services.
13 August 2026
Reply from Mazuma Mobile
Hi Shirwac,
Thank you for leaving your review.
I can see you have been in contact with a member of our team regarding the payment. If you have anymore questions regarding this please email us or give us a call to discuss this further.
Thank you, Mazuma
Excellent Throughout
Easy to use website and quick sending of bag and postage.
Constant contact via email at every step and got the original offered price, which am sure that many do not with other companies.
Again great comms to confirm sale and money in bank when said it would be.
A great overall service and would definitely recommend !!!!
14 August 2026
Reply from Mazuma Mobile
Hi Tony,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Sent phone paid out no messing better…
Sent phone paid out no messing better than a couple of the others who promise an amount and then try and palm you off with another amount when they get your phone
13 August 2026
Reply from Mazuma Mobile
Hi June,
Thanks for the fantastic feedback! We're glad you found the process simple and straightforward, we really appreciate you trusting us with your device recycling. We look forward to helping you again in the future.
Best regards,
Mazuma
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