Easy to use website and quick sending of bag and postage. Constant contact via email at every step and got the original offered price, which am sure that many do not with other companies. Again gr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
easy to use, clear comms and money in same day as mobile arrived (sooner than expected, isnt that a change). defo use again. 10 out of 10. Spoked to Mazumo support (yes you can fet throug... See more
Company replied
This was an extremely quick process from getting the QR code for the post office to receiving the quote. I really like that Mazuma guarantee the value you will receive depending on the quality of th... See more
Company replied
I posted my mobile Monday afternoon, they received it Tuesday morning. By lunchtime it was confirmed and I had the money by teatime. I did take a load of photos just in case of the condition, and I... See more
Company replied
Company details
About Mazuma Mobile
Written by the company
Mazuma Mobile is one of the UK’s largest and most trusted technology recycling services, helping people across the UK get cash for their old phones and unwanted tech safely online. Whether you’re upgrading your device or clearing out old tech at home, Mazuma Mobile offers a simple and reliable way to sell your phone online, with free postage options, secure data wiping, and fast payment once devices are received.
Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
Sell now
Quick. Simple. Hassle-free!
Written by the company
- Same-day cash you can rely on
- How quickly can I get paid? Sell your phone online with confidence. Mazuma Mobile offers same-day payment once your device arrives and is checked, helping customers across the UK turn old phones and unwanted tech into cash quickly, with no hidden fees or long delays.
- A secure trade-in service you can trust
- Is it safe to sell my phone online? Mazuma Mobile is one of the UK’s most trusted technology recycling services, with over 19 years’ experience. Every device is securely handled and data-wiped, giving customers peace of mind when choosing where to sell their old phone or tech.
- Simple, flexible trade-in
- How do I send my device? Selling your phone online is easy with Mazuma Mobile. Customers can choose from free postage options including Royal Mail Tracked or DPD collection from their door, making it simple to trade in phones, tablets, smartwatches, and games consoles across the UK.
Fast Payment!
The fastest way to get cash for your old tech!
We promise to send your payment on the same day we receive your device! Our FPS bank transfers clear in your account on the same day. No slow BACS payments which take 3 working days.
Contact info
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom
- 0330 311 9511
- enquiries@mazumamobile.com
- www.mazumamobile.com
Award Winning
4.5
Excellent
166K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent fast service
Excellent fast service. Quoted price for phone paid within hours of receipt.
19 August 2026
Reply from Mazuma Mobile
Hi Hugh,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment the same day. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Service is brilliant
Service is brilliant. Phone posted and received the next day. Paid for my phone by the end of the day. Couldn’t be any better.
19 August 2026
Reply from Mazuma Mobile
Hi Gareth,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment the same day. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Excellent service.
The whole experience from start to finish was seamless. I got a valuation, accepted it. Then my postage was already paid for by Mazuma. All had to do was take it to my local Post Office and send it. Within 36 hours of sending my old phone the money was in my bank.
19 August 2026
Reply from Mazuma Mobile
Hi Leanne,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Reply from Mazuma Mobile
Hi Daniel,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
My second sale & again it went without…
My second sale & again it went without a problem. Highly recommended 👍🏻
19 August 2026
Reply from Mazuma Mobile
Hi Stuart,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Easy transaction
Easy to get price to sell
Easy to sell and send
Payment same day as they received phone
They did everything they said they would, when they were supposed to do it.
Recommended 100%
19 August 2026
Reply from Mazuma Mobile
Hi Rhiannon,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Reply from Mazuma Mobile
Hi Eve,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Great service, easy to deal with!
Quoted me a good price which I accepted, easy despatch to Mazuma and money was received in my account the day my phone arrived with Mazuma! What more could you ask? Great service, easy to deal with. Will definitely use them again. Highly recommended.
19 August 2026
Reply from Mazuma Mobile
Hi Richard,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
The effortless simplicity of the…
The effortless simplicity of the process and the excellent value offered.
17 August 2026
Reply from Mazuma Mobile
Hi David,
Thanks for the Excellent review! We're glad everything went smoothly and quickly for you.
Best regards,
Mazuma
Very easy experience
Quoted price for my phone and stuck to the price, very easy experience.
11 August 2026
Reply from Mazuma Mobile
Hi Alfie,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Great and easy service
Great and easy service. Quick money transfer. I am so glad to chose to Mazuma I definitely recommend it.
19 August 2026
Reply from Mazuma Mobile
Hi Dominika,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
excellent
excellent sevice very fast fair wouldn,t deal with any one else if you could give 6 star i would
17 August 2026
Reply from Mazuma Mobile
Hi Denis,
Thanks for the Excellent review! We're glad everything went smoothly and quickly for you.
Best regards,
Mazuma
PRICE WARNING
Interesting company! sent my phone back (still in its case and screen proctor), to which they dropped the price as it had some scratches!!!!
Here's the thing it had no scratches as the phone since purchase had been put in a case and had a screen proctor applied immediately. These never came off and were even still attached when sent.
Seems to me that you send your phone in good faith and then you are in their hands for a price reduction!
Price still reasonable, but would I have selected them knowing this NO.
Use with caution and perhaps expect them to reduce the price once they receive your phone!!
18 August 2026
Unprompted review
Reply from Mazuma Mobile
Hi Kevin,
Thank you for your review!
Please can you provide me with your order number, so that we can look into this for you?
Kind Regards,
Mazuma
The process of selling my old phone was easy, simple and efficient…
The process of selling my old phone was surprisingly quick and easy. I received regular updates on what was happening after I posted my phone off, with Mazuma acknowledging receipt of my phone, confirming that it was indeed in the condition I had stated and that payment was in the post - all on the same day.
14 August 2026
Reply from Mazuma Mobile
Hi Alan,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Reply from Mazuma Mobile
Hi Fiona,
Thank you for your kind words! We are pleased to hear you found our service efficient and our communication clear. We appreciate your feedback!
Kind Regards,
Mazuma
A company who pays what they say
A company who pays what they say! Excellent service easy to deal with and helpful when I called them to check price first-will use again!
18 August 2026
Reply from Mazuma Mobile
Hi Sian,
Thank you for the 5 stars. Glad everything was so easy for you.
We always appreciate a recommendation.
Best Wishes,
Mazuma
Reply from Mazuma Mobile
Hi Dawn,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Cannot fault mazuma
Cannot fault mazuma. Used them for years now. Spot on, they gave me exactly what they offered, and money was in the bank within 2 hours of them receiving the phone. Thanks again
18 August 2026
Reply from Mazuma Mobile
Hi Joshua,
Thank you for your kind words! We are pleased to hear you found our service efficient and our communication clear. We appreciate your feedback!
Kind Regards,
Mazuma
Reply from Mazuma Mobile
Hi Finn,
Thanks for the great review! We are glad you were happy with the price and that payment was sent promptly. We hope to recycle with you again in the future!
Best regards,
Mazuma
Reply from Mazuma Mobile
Hi Peter,
Thanks for your great feedback! We are glad you found the website easy to use and the whole process so quick. We appreciate your support!
Kind Regards,
Mazuma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.