Mats Nationwide Reviews 

703
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff members and the remarkably quick communication throughout the entire ordering process. Many buyers point out that the dedicated team goes above and beyond to ensure professional service and complete satisfaction. Some people were completely satisfied with the top quality products and the speedy delivery times offered. Reviewers truly love the durable custom mats because they look fantastic and effectively enhance their business or personal spaces. Consumers consistently highlight that these reliable items are well worth the investment for anyone needing tailored bespoke solutions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing items as robust, stylish,... See more

Service

Reviewers mention positive feedback about service, highlighting an efficient, polite, and professional... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and speedy arrival... See more

Staff

Clients share appreciation for the staff, describing them as exceptionally helpful, polite, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been giving our HQ at Gala Tent a bit of a renovation over the past few months, and we wanted to give our guests and customers the best possible impression on their arrival, so we invested in... See more

Rated 5 out of 5 stars

Extremely satisfied with our new caravan rug, it looks amazing and you can tell it’ll last along time. Jill couldn’t do enough for us designing our mat on a bank holiday Monday, to make things Evan... See more

Rated 5 out of 5 stars

I have been using Mats Nationwide since our business formed about 7 years ago. The team are very helpful, informative and professional from start to finish. I believe the price is very reas... See more

Rated 5 out of 5 stars

Above and beyond service from these guys. Can’t fault them. Even when delivery went missing (fault of the courier, not Mats Nationwide, they went out of their way to help). It was a delight to experie... See more


Company details

  1. Office Supply Store

Information provided by various external sources

Mats Nationwide is a leading UK supplier of indoor and outdoor Logo Mats, Entrance Mats and Floor Mats for commercial and industrial businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

703 reviews

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4.9

All reviews

(703)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sleek and welcoming

We are pleased with our purchase. The Nationwide's team was informative and made all the process smooth. The Gallery entrance looks sleek and welcoming.

9 November 2024
Rated 3 out of 5 stars
Mats Nationwide logo

Reply from Mats Nationwide

Many thanks for your recent feedback Francesca and thanks again for your order.

I have checked back on your original enquiry, as well as the quote sent, design visuals created and all the email threads between yourself and Mats Nationwide and can confirm that the mat supplied was the mat that you had originally requested.

The quote, artwork and emails all clearly detailed the product, so we are a little confused at your recent review?

We shall of course get this resolved for you immediately and shall email you directly to get in touch.

Many thanks

Rated 5 out of 5 stars

Great quality

We have a warehouse with people in and out regularly - these mats were exactly what we needed. Durable and non slip. Very happy with our purchase.

1 November 2024
Rated 5 out of 5 stars

Fantastic company the order from my…

Fantastic company the order from my first mat came quickly great quality colour just wasn’t right they sent me a new proof of mat and sent out a new one and it’s just perfect
The best customer service I’ve experienced in a long time

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Great mat, great service

Great service. I needed a replacement mat after mine got damaged. I called them to see if they could use all my previous details from 4 years ago and recreate the same mat. They did and it was delivered within a week!

22 October 2024

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