I ordered a saddle chair, which unfortunately turned out to have a faulty gas spring. I contacted The Massage Warehouse, and they quickly got to work and reached out to their manufacturer. Long story... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cable snapped on my portable plinth and Chris responded really quickly to assisting me with a new cable. When you run your own small business, this kind of speedy assistance is invaluable! Less di... See more
I would definitely recommend Massage Warehouse. The zip on my table cover broke so I contacted them & they responded within 24 hours & my problem was solved within 48 hours! The bed I purchased was an... See more
As an independent massage therapist, I purchased my last massage table from this supplier & after over 18 months - it's still as good as new! It's the best massage table I have ever bought, my fifth o... See more
Company details
Written by the company
massage warehouse offering you quality massage tables and therapy equipment including massage table accessories and supplies at very affordable prices
Contact info
6 Enterprise Centre, Tonypandy Enterprise park, CF40 2ET, Tonypandy, United Kingdom
- 01443 806590
- sales@massagewarehouse.co.uk
- www.massagewarehouse.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent company
As an independent massage therapist, I purchased my last massage table from this supplier & after over 18 months - it's still as good as new! It's the best massage table I have ever bought, my fifth one, and I am exceptionally happy with the products that The Massage Warehouse source & sell! I would not buy from anywhere else. I should also add that their products are reasonably priced & good customer service support too!
Amazing experience for your clients
I bought my multi function couch in 2021. It has been and still is an amazing addition to my clinic. My clients love how comfortable and easy to use it is and I have been known to have a little time out on it too.
If considering this purchase (it is a considered one), go for it. I have never looked back.
Massage Warehouse is my go-to company…
Massage Warehouse is my go-to company for portable massage couches and massage accessories. I've been using them for 15 years. Their customer service is very helpful and speedy. Thank you.
Excellent
Chris & massage warehouse team are all very efficient & helpful.
I have received first class service from them.
In addition, I am very happy & satisfied with the products which I received. Very good quality. Thank you all very much. Highly recommended.
Jeremy
Always so happy to order my massage…
Always so happy to order my massage tables from Massage Warehouse , just ordered my fourth ! I wouldn’t order from anywhere else , my clients always comment about how sturdy and comfy them feel , even the face cradle which are notoriously uncomfortable! And customer service is perfect every time!
Will be buying from here whenever I can…
Will be buying from here whenever I can from now on.
Great quality massage, holistic and beauty supplies
Fantastic family run company offering fantastic service with very fairly priced holistic and massage supplies. Have purchased a portable massage table from them, bolsters, couch covers, massage oils and have been really happy with the brilliant quality of everything! Highly recommend them to all beauty, massage and holistic therapists!
Seems to be a quality control issue
Seems to be a quality control issue with the tables. The bunghole for the face of mine keeps falling through with minimal pressure placed onto it.
Was gaslit by customer service, despite having worked on many different tables in the past. My friends table from them was showing signs of rust upon arrival.
For the price I am unhappy, it had good intentions, but it seems the tables aren't assed to a high enough standard for professional use.
It's a shame, I wanted to support this UK brand but they are letting themselves down for whatever reasons.
I would have rated lower, although decided on 3 stars because customer service did try and suggest ways to rectify the bung hole issue, but the methods weren't effective.
Great customer service
I am a sole trader, massage therapist. Delivery was super quick and quality of table is great. I choose a table that turned out to be a little wide for me to use comfortably and massage warehouse responded the next day to my request to return it. The communication was excellent and resolution quick and easy. I am very happy with the services and product.
The people at MassageWarehouse UK are knowledgeable and helpful
I would recommend MassageWarehouse UK whole heartedly. They have been more than helpful on every occasion I have been in touch with them: they helped me when I bought my Porta Lite Delta massage table and, more recently, when I needed new 'feet' for it.
I have had the table two years and I love it, as do my clients....and with new 'feet' it won't wreck my carpet!!!
And I'll be getting another table in due course!!!
Thank you
Helen Portsmouth
Massage Warehouse is probably the best…
Massage Warehouse is probably the best supplier of massage good I've encountered. Amazing Customer Service, fair pricing, reliable. Step above the rest!
Customer service is amazing
I will 1000% be using Massage Warehouse again, I have recently opened up my own Holistic Wellness Business and had some queries about products. Customer service was great, they replied quickly and answered all my queries and more. I highly recommended Massage warehouse and will be buying more products again!!
Amazing Ultimate Vitrectomy Kit and Customer Service
The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!
The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.
Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.
In summary I most certainly highly recommend the product and the customer service!
Ultimate Vitrectomy Kit ensured Post Operation Success
The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!
The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.
Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.
In summary I most certainly highly recommend the product and the customer service!
Massage couch/ chair
Absolutely superb service from this company. Communication and customer support excellent. They put the customer’s needs first in all their products.
My massage couch is just beautiful and comfortable
This company is without doubt focused…
This company is without doubt focused on the needs of their customers. I particularly appreciated their providing ongoing updates and progress relative to my unique need to recover specific product approval rating information. In particular I very much appreciated Sean Murphy dedication to handling my needs. I have no hesitation to recommending this company, as their customer care last as long as their products. All of which is very reassuring when seeking a reliable products from a quality supplier.
Perfect service
. Perfect customer service and products. This is my second table I have purchased from them and they never disappoint
Great experience and great experience.
Great experience purchasing from massage warehouse. I purchased 2 beds in 2019 and 2020 and 6-7 years on, they are still like new. Heavy duty couches but lightweight for transport.
Customer service is faultless and they do what they can to help.
100% recommend for anyone looking for equipment in the massage industry.
Superb Customer Service
Superb customer service from Chris and Sean at Massage Warehouse.
I needed a replacement electric couch foot pedal and there were some issues with the first replacement sent via a third party company. Chris and Sean were so kind and couldn't do enough to sort this issue out.
I have used Massage Warehouse for many years and this is based not only on their excellent products, but also on their outstanding customer service.
Thank you so much.
Thank you so very much for care and…
Thank you so very much for all your care and equipment. I’m sure that I wouldn’t have managed so well without. I’m hoping I’ll never need another Vitrectomy, but would use your company again if I do. 👍🏼 Delivery and pick up were easy too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








