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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

Helping on each step of the interview…

Helping on each step of the interview process, follow up with the updates

20 March 2023
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Reply from Mason Frank International

Hi Nagul,
Thank you for your 5-star review. It's wonderful to hear that you found the team to be helpful at each step of the process in addition, to following up with updates.
The Customer Experience Team

Rated 4 out of 5 stars

Sales Enablement Specialist

It was a quick turn-around.

28 February 2023
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Reply from Mason Frank International

Hi Matthew,
We're pleased to hear you found the turnaround to be quick and Mason Frank to be specialists.
The Customer Experience Team

Rated 5 out of 5 stars

The way your team works together is…

The way your team works together is amazing! Great teamwork coupled with passion made for a truly remarkable experience. I have a great deal of gratitude to both Antonio and Alex for their dedication and hard work.

9 March 2023
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Reply from Mason Frank International

Hi Michael,
It's wonderful to hear you appreciated working with Antonio and Alex as a candidate and that you enjoyed the experience so much that you were willing to leave us this wonderful review!
The Customer Experience Team

Rated 5 out of 5 stars

I worked with Nathaniel Bridgeman and…

I worked with Nathaniel Bridgeman and he made things easy for me to get hired.

1 March 2023
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Reply from Mason Frank International

Hi Rafique,
We're excited to hear you worked well with Nathaniel and he made things easy for you to get hired. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Abbas and Dervyn were very helpful and…

Abbas and Dervyn were very helpful and professional. They were efficient have excellent product knowledge. They were clear and I would highly recommend

28 February 2023
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Reply from Mason Frank International

HI Shahirah,
It's great to hear that you found the team to be helpful and professional in addition to providing excellent knowledge. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

Excellent work

Hyejin really made my job process easy, with great follow up and interview preparation

28 February 2023
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Reply from Mason Frank International

Hi Yann,
It's great to hear you worked well with Hyejin and they kept in communication throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Fantastic experience overall

Fantastic experience overall. Timely and frequent contact from the team at Mason Frank was very much appreciated! Thanks!

24 February 2023
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Reply from Mason Frank International

Hi Josh,
We're excited to hear that the team was timely and frequent in their communication and you had a fantastic experience. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Very proactive and gave the candidate…

Very proactive and gave the candidate adequate knowlege on the role and what to prepare in order to get the role successfully.

6 February 2023
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Reply from Mason Frank International

Hi Davey,
It's wonderful to hear that you found the team to be proactive and that they gave you the knowledge to be successful. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Will is the best!

Will is the best! He kept communication going at all times. Will is a great partner for those looking to be placed, and I anticipate him being a great partner in the future when I am on the sourcing side.

5 January 2023
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Reply from Mason Frank International

Hi Kevin,
Thanks for your comments. We're thrilled to hear that you were impressed with Wills' service and found him easy to work with. We wish you the best of luck in the future!
The Customer Experience Team

Rated 5 out of 5 stars

Reactivity

Bertille was reactif

31 January 2023
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Reply from Mason Frank International

Hi,
Thank you for your 5-star review. It's great to hear that Bertille was reactive throughout the process.
The Customer Experience Team

Rated 5 out of 5 stars

Brett Nason is awesome to work with

Brett Nason is awesome to work with. He always keeps me well informed and provides great advisement during the interview process. I will definitely recommend Mason Frank to other colleagues. Always a great experience.

3 February 2023
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Reply from Mason Frank International

Hi Christopher,
Amazing feedback for Brett, thank you! Our aim is to stand out and provide an excellent service, so we're very pleased to hear that this is the best experience you have had. Please keep in touch.
The Customer Experience Team

Rated 5 out of 5 stars

Great experience working with Mason…

Great experience working with Mason Frank. This is the second time that they have placed me and provided me with the guidance and advice I needed along the way to help me make sound decisions for my career.

24 January 2023
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Reply from Mason Frank International

Hi George,
Thank you for the 5-star review. It's wonderful to hear that the team were able to provide you with guidance and advice throughout the process.
The Customer Experience Team

Rated 5 out of 5 stars

Efficient and Friendly Team

I came to Mason Frank looking to get back into the Salesforce Industry, they helped me find a dream job in less than 2 months after having spent a few months off.

They sent me over a list of jobs fitting my requirements in a very short space of time. For a host of great companies.

The recruiter I worked alongside also provided great pre interview tips and kept in very regular contact in regards to progress with new and upcoming roles and ensuring I was keeping my head up even when an interview went wrong.

I was pleased from start to finsh with Mason Frank, I would highly recommend them if you are struggling to get a role in a highly competitive Salesforce environment.

20 January 2023
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Reply from Mason Frank International

Hi Rob,
Amazing news on landing your dream job - congratulations! We're thrilled to hear that your recruiter provided you with great tips and kept in communication throughout the process. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

It was a pleasure to work with Annie C.

It was a pleasure to work with Annie C. Annie's professionalism and tenaciousness were key to our success in finalizing my placement with my new employer. Thank you Annie.

21 January 2023
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Reply from Mason Frank International

Hi,
We're excited to hear you worked well with Annie and that you found her to be professional throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Reactivity

Reactivity , being always available and trying to help

4 November 2022
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Reply from Mason Frank International

Hi Sara,
We're happy to hear that you found the team to be helpful throughout the process and always available to answer any questions. Thank you for the 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Caring Recruiter

Tried to understand what I was looking for and did a great job finding an organization that aligned with my future.

1 December 2022
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Reply from Mason Frank International

Hi Robert,
Here at Mason Frank, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team

Rated 5 out of 5 stars

Overall an extremely professional…

Overall an extremely professional handling of our case

11 January 2023
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Reply from Mason Frank International

Hi Claus,
It is important to us that we provide a high standard of professionalism, so your comments are wonderful to hear. We look forward to working with you again soon.
The Customer Experience Team

Rated 5 out of 5 stars

Excellent support system for the hiring process

The recruiter that I worked with was absolutely wonderful. He was very responsive and kept in contact with me at every step of the process. He truly listened to what I was looking for and found me the absolutely perfect role. I could not have asked for a better experience and support system.

23 December 2022
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Reply from Mason Frank International

Hi Amy,
Thank you for your 5-star review. It's wonderful to hear that you found your recruiter to be responsive, listened to your needs, and found you the perfect tole.
The Customer Experience Team

Rated 5 out of 5 stars

Amazing experience with Kaycee at MFI

Working with Kaycee DiLorenzo at MFI was amazing, she may have been the most friendly, effective, and determined individual I have ever had the pleasure of working with. Her consistent work along with Grace Livingston was well above par, and I am lucky to have come across the two of them through an amazing referral by a previously placed connection. All in all, I am truly taken aback at how great the entire process is, and MFI will be my referral going forward.

23 December 2022
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Reply from Mason Frank International

Hi Jameson,
Wow- fantastic feedback for Kaycee and Grace! We strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for leaving this 5-star review and recommending us to others. We wish you the best of luck.
The Customer Experience Team

Rated 5 out of 5 stars

Stephen helped me throughout the…

Stephen helped me throughout the process from scheduling interview to till the end. He gave insights about what company is expecting from the candidates. He also took feedback from other candidates and shared it with me.

23 December 2022
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Reply from Mason Frank International

Hi Lokesh,
Excellent feedback for Stephen - thank you! We're so pleased to hear you have enjoyed working with him and that he helped you throughout the process. Good luck with everything and please keep in touch.
The Customer Experience Team

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