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Marshfield Farm Ice Cream Reviews 

296
•
TrustScore 4.5 out of 5

4.7

Dairy Farm
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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly exceptional quality of the products, noting that the delicious ice cream always arrives completely frozen and securely well-packaged for every single delivery. Consumer reviews also showcase the highly efficient delivery service, smooth online ordering process, and wonderfully wide variety of available flavors suitable for different preferences. However, some people mentioned encountering minor issues such as cracked or broken plastic lids on their ice cream tubs which made storage somewhat difficult. A few reviewers also experienced frustrating delivery failures or completely missing parcels due to unexpected problems with the third-party courier service.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the creamy textures, rich flavors, and a wide... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting speedy arrival times, helpful tracking... See more

Quality

Clients share positive opinions on quality, frequently praising the rich and creamy texture of the products... See more

Order

Users describe positive interactions with order, highlighting the website as very easy to use and praising... See more

Service

Consumers find service to be exceptionally positive, frequently praising the prompt delivery, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always exceptional quality & great delivery, timing plus produce still firmly frozen..over many deliveries this last couple of years we have only had one minor issue which Marshfield quickly rectified... See more

Rated 5 out of 5 stars

Answered my call for help in a crisis - grandsons coming and not enough of their favourite 5-star ice cream in the freezer. Marshfield to the rescue - ensured there were lashings of the best ice cream... See more

Rated 5 out of 5 stars

Fantastic ice cream. Great flavours especially the sorbets which are my favourite. Nice size tubs for the price and delivery was quick. Well packed and arrived completely frozen without any re freeze.... See more

Rated 5 out of 5 stars

Been buying their ice cream via home delivery on a regular basis and over 5 years later, I still am. Great ice cream, particular favourite is Rich Clotted Cream (does that make me boring?😅). Always d... See more

Company details

  1. Dairy Farm
  2. Food Manufacturer

Written by the company

We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

296 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(296)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality icecream

Easy ordering. Quality product at reasonable prices
Plenty of choices including plant based (for allergies).
Tracking for delivery and being delivered on time EVERY time excellent
Extemely moorish 👌

3 November 2025
Rated 5 out of 5 stars

The flavours and taste of the icecream…

The flavours and taste of the icecream is delicious and so grateful for the plant based ones and and dog friendly ones Amazing! All the family can be tucking in 😁 Delivery is also super quick so we don’t have to wait long
Thank you so much

25 September 2025
Rated 5 out of 5 stars

110% great service!

The most fantastic service in delivering my ice cream.
I wanted it for a birthday party but due to a misunderstanding had ordered for a few days afterwards.
Contacted Marshfield Farm and they arranged to stick it out for delivery the very next day making sure it was with us in time, calling back to confirm the details.
Genuinely great service, as it has been each time I've ordered from them for local delivery.
Mustn't forget that the ice cream is absolutely fabulous too!

1 October 2025
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Reply from Marshfield Farm Ice Cream

Glad we could help! Thank you for your kind review

Rated 4 out of 5 stars

I ordered ice cream for myself and my…

I ordered ice cream for myself and my dog . We both appreciate the taste .
Yes a little expensive but,the quality is good a nice treat for us both

2 October 2025
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Reply from Marshfield Farm Ice Cream

Thank you for your review Stella.

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