Mariereddingarts Reviews 

55
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Marie communicates so well with her customers. She really took the time to answer my questions. I couldn't believe how quickly the fleece arrived! The colours are beautiful. I cant wait to start spin... See more

Rated 5 out of 5 stars

I’ve recently bought some beautiful prefelt and locks. They are so nice! The prefelt is really thick - I can cut one flower petal and split into 5. The subtle colour variations make projects... See more

Rated 1 out of 5 stars

The worst customer experience ever. I bought 5 fleeces last august from Marie. (8 months ago!!) After sending her the payment (200euros) I never heard from her again. No answears to my c... See more

Rated 5 out of 5 stars

The quality of the products was fantastic. The US postal service lost the package and it still has never arrived. Marie replaced my entire order, without any expectation she would ever do so! I apprec... See more

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(55)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You need the patience of Job ...

Having made 2 orders early in 2022 which arrived successfully, I felt confident to go ahead and place an order later on in the year for quite an expensive piece of equipment which was to be a present from my husband for Christmas.

Nothing happened for several weeks, so I began chasing. I was told that she had been unwell, that her carpenter had chopped off a finger and that she would keep me posted.

Christmas 2022 came and went, and so did Christmas 2023. The chasing had gone on all year, but she only ever contacted me when her cage was rattled; the response always included some health excuse or family crisis. I was told the item would be with me for Christmas 2023 (15 months after I had ordered it) but it has not arrived. I was fobbed off at one stage with a boxful of 'freebies' which were very nice, but I just wanted my order.
However, having given up hope of a refund, in an effort to recoup the money, I did order 2 other items that I wanted, worth a similar amount to my original order. I stated I would not pay for them until the new year (and only after receipt of item 1). To my amazement item 2 arrived within 2 weeks, but still no sign of item 1 or 3. I don't ever expect to see them, but at least now I am not out of pocket.

I'm afraid doing business with this lady is stressful, tiring, frustrating and unpredictable - unless you like playing games.

5 January 2024
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Hi I'm sorry you had to write this review as its not factual and I am actually still awaiting final payment for the wool picker.

Rated 1 out of 5 stars

Not honest

Smooth and quick communication, but only when it suits her. She loves playing the “Me and my family are so pitiful”-card. Don’t fall for it. What a disappointment.
Addition April 2025: 1,5 years later this lady tried to get my review deleted. Since she did not succeed, she now claims that I never bought from her. This shows that this lady is not averse to lying either.

23 November 2023
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Hi

I cannot link this review to any order so sadly have to conclude that it is a fake review.

Rated 1 out of 5 stars

Very poor service - no goods - no refund - very unhappy

I would like to echo others reviews. My Etsy order has still not arrived after weeks of waiting and multiple excuses including family illness. Unfortunately I must agree that I think this business is dishonest and struggling to get a response and resolution. Please do not order from this person,

3 November 2023
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Hi Carol you ordered on 9 October 2023 and the order arrived on 11 November 2023, with a 2 week processing time because some of my wooden items are made to order. I'm not Amazon, I state that some items are hand made to order and take time to arrive. That's within my delivery times. If you need anything by a deadline you need to tell me that (which you did not) , and I'll always do my best to meet those timescales.

Rated 5 out of 5 stars

Beautiful products and such a helpful…

Beautiful products and such a helpful seller. Lots of advice to get me off to a flyer with wet felting.

Sometimes postage takes a while, but as a fellow small business owner I know life happens. Communications always spot on so never worried. Some lovely surprises in the parcel too.

Exceptional quality tools, fibres and yarns. Always happy to offer tips or solve problems 😁

23 August 2023
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Thank you vicky

Rated 1 out of 5 stars

Avoid, unreliable and dishonest

First time I purchased I waited a very long time and had to keep chasing my order - excuses if it going missing, her being unwell and then a bereavement. Sounded like a difficult time so I was patient and eventually my things arrived.
Order was lovely and although the bad experience I felt I could give another chance a while later.
Funny enough my second order apparantly went missing again! She insisted it was delivered to me but wouldnt give tracking number.
Then she even told me specific dates that my parcel would be delivered and I waited in only to find of course she still hadn't even posted!
I had to complain to Etsy eventually and then she uploaded a tracking number with a 'we are expecting your parcel status'. Etsy closed the dispute because it looked like she had posted even though nothing had been delivered.
I then had to make multiple complaints to Etsy before I finally got my order and then there was things missing and to be honest I just couldnt be bothered with it since it had dragged on so long and so I never got my full order.
Dont trust her at all 🙁

16 June 2022
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Hi I have reached out to you asking about this order and received no reply

Rated 1 out of 5 stars

Poor service…ordered 3 times and each…

Poor service…ordered 3 times and each time the items didn’t turn up until I eventually asked for a refund and said I would put a bad review on her Facebook page. They then arrived, but weeks after initial order.
She gave numerous excuses and wouldn’t refund me. Since then I have noted that many other people had had similar experiences with very late or no show orders. Would definitely not order from her again.

1 September 2022
Unprompted review
Mariereddingarts logo

Reply from Mariereddingarts

Hi Susan you need to have fair expectations about delivery times, all orders at the time were arriving within my 2 week processing time, sadly I work alone so don't have 2 day service like Amazon. However, my orders are all a bit special and a joy to open
My regular customers believe it's worth the wait.

Show reviews in all languages. (55 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look