Manhattanshowers Reviews 6

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Failed delivery and zero response

I have used this company before, but this time they have failed me completely. I ordered some items and the money was taken immediately together with an invoice and confirmation of order, but nothing arrived. Several attempts to contact them by phone, email and their website yielded zero response. After several weeks with no response, I turned to PayPal who returned my money promptly. Apparently PayPal also tried to contact them without success.
Treat them with caution.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Ordered a pair of shower hinges from Manhattan Spares 25th February for £30, which seemed very expensive. Got an immediate order receipt, since then nothing despite emails from me. Am now threatening them with legal action.

25 February 2024
Unprompted review
Rated 1 out of 5 stars

Manhattan Spares are terrible

Manhattan Spares are terrible. Ordered a spare part at the beginning of January. Still not received. They do not reply to emails, only some texts. Was promised over a week ago that they would resend it recorded, still not received and despite asking for a tracking number I have not been provided with one. I don't think they are legitimate and will be reporting to trading standards and seeking my money back via PayPal

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Had a problem with the door seals on my 4 1/2 old shower enclosure.

Checked the purchase invoice and noted the shower came with a lifetime guarantee. Phoned them up and they sent new parts for just a nominal postage charge.

Thank you Manhattan Shower Enclosures!

27 March 2015
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look